[mom]

I have office XP. my word program has been running slow lately and has frozen
up a few times in the last couple of weeks. the other day while trying to
copy a
folder of word documents with graphics to a cd, word stoped responding, the
cd stoped responding, my task bar would not come up to access 'start', the
error message window appeared but i couldn't send the message because all the
icons on my desktop had disappeared! The error message wouldn't cancel. I did
get task manager up (C + A +D) but nothing would turn off. So I hit the power
button but the pc wouldn't turn off. It sat for 10 min on 'windows is
shutting down', so i hit the switch on the surge control. Waited a while and
turned it back on. booted up ok. tried to drag and drop the file. Same thing.
Drag froze. had to shut down the same way. and again.?????

[JoAnn Paules]

1. Hold the power button down and count to 10, as in 1 Mississippi, 2
Mississippi, etc. Before you hit 5 it'll be off.

2. Try burning the data with CD-burning software. There's almost always some
sort installed on a systme with a burner.

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"mom" wrote in message
...
I have office XP. my word program has been running slow lately and has
frozen
up a few times in the last couple of weeks. the other day while trying to
copy a
folder of word documents with graphics to a cd, word stoped responding,
the
cd stoped responding, my task bar would not come up to access 'start', the
error message window appeared but i couldn't send the message because all
the
icons on my desktop had disappeared! The error message wouldn't cancel. I
did
get task manager up (C + A +D) but nothing would turn off. So I hit the
power
button but the pc wouldn't turn off. It sat for 10 min on 'windows is
shutting down', so i hit the switch on the surge control. Waited a while
and
turned it back on. booted up ok. tried to drag and drop the file. Same
thing.
Drag froze. had to shut down the same way. and again.?????