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#1
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Problem printing two-page mail merge document
I am having trouble with a mail merge letter that is two pages. When
printing (Canon network copier/printer ImageRunner 3300), I need the first page to print to Tray X and the second page to print to Tray Y. Our printer has the capability to do this. Unfortunately, Word treats this as one big job and all but the very first page prints to Tray X. Canon tech support tells me that this is an issue with how Word sends the print job. They reccomend using either another applicaiton or some VB code. Unfortunately, they were not able to reccomend an applicaiton that might work and we don't have anyone with VB skills available to work us. Any suggestions/reccomendations? We're a small non-profit, so we don't have a great deal of money to spend. Thanks for any help, Ed Lee |
#2
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If your mail merge main document specifies the trays for the first page and
remaining pages, and assuming that this is a Letter-type merge, then each Letter, being a separate section, will reflect these settings. But you must set the trays before merging; once you've completed the merge, you'd have to go through every individual section (letter) and make the settings. Note that these are not settings that you make in the printer Properties but in Page Setup (Paper or Paper Source tab) in the mail merge main document. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Edward Lee" wrote in message ... I am having trouble with a mail merge letter that is two pages. When printing (Canon network copier/printer ImageRunner 3300), I need the first page to print to Tray X and the second page to print to Tray Y. Our printer has the capability to do this. Unfortunately, Word treats this as one big job and all but the very first page prints to Tray X. Canon tech support tells me that this is an issue with how Word sends the print job. They reccomend using either another applicaiton or some VB code. Unfortunately, they were not able to reccomend an applicaiton that might work and we don't have anyone with VB skills available to work us. Any suggestions/reccomendations? We're a small non-profit, so we don't have a great deal of money to spend. Thanks for any help, Ed Lee |
#3
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Thanks Suzanne!! Once quick follow-up question...
I now see where you say Word gives me the option to specify paper trays in Page Setup. Should I ALSO configure the printer properties to use two different trays, or should I leave the Printer Properties as the default once I configure Word's Page Setup properties to specify the two different trays to use? Thanks! Ed Lee "Suzanne S. Barnhill" wrote in message ... If your mail merge main document specifies the trays for the first page and remaining pages, and assuming that this is a Letter-type merge, then each Letter, being a separate section, will reflect these settings. But you must set the trays before merging; once you've completed the merge, you'd have to go through every individual section (letter) and make the settings. Note that these are not settings that you make in the printer Properties but in Page Setup (Paper or Paper Source tab) in the mail merge main document. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Edward Lee" wrote in message ... I am having trouble with a mail merge letter that is two pages. When printing (Canon network copier/printer ImageRunner 3300), I need the first page to print to Tray X and the second page to print to Tray Y. Our printer has the capability to do this. Unfortunately, Word treats this as one big job and all but the very first page prints to Tray X. Canon tech support tells me that this is an issue with how Word sends the print job. They reccomend using either another applicaiton or some VB code. Unfortunately, they were not able to reccomend an applicaiton that might work and we don't have anyone with VB skills available to work us. Any suggestions/reccomendations? We're a small non-profit, so we don't have a great deal of money to spend. Thanks for any help, Ed Lee |
#4
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Leave the printer Properties as default. Word handles all its own stuff wrt
the printer (paper size, source, etc.). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Edward Lee" wrote in message ... Thanks Suzanne!! Once quick follow-up question... I now see where you say Word gives me the option to specify paper trays in Page Setup. Should I ALSO configure the printer properties to use two different trays, or should I leave the Printer Properties as the default once I configure Word's Page Setup properties to specify the two different trays to use? Thanks! Ed Lee "Suzanne S. Barnhill" wrote in message ... If your mail merge main document specifies the trays for the first page and remaining pages, and assuming that this is a Letter-type merge, then each Letter, being a separate section, will reflect these settings. But you must set the trays before merging; once you've completed the merge, you'd have to go through every individual section (letter) and make the settings. Note that these are not settings that you make in the printer Properties but in Page Setup (Paper or Paper Source tab) in the mail merge main document. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Edward Lee" wrote in message ... I am having trouble with a mail merge letter that is two pages. When printing (Canon network copier/printer ImageRunner 3300), I need the first page to print to Tray X and the second page to print to Tray Y. Our printer has the capability to do this. Unfortunately, Word treats this as one big job and all but the very first page prints to Tray X. Canon tech support tells me that this is an issue with how Word sends the print job. They reccomend using either another applicaiton or some VB code. Unfortunately, they were not able to reccomend an applicaiton that might work and we don't have anyone with VB skills available to work us. Any suggestions/reccomendations? We're a small non-profit, so we don't have a great deal of money to spend. Thanks for any help, Ed Lee |
#5
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Thanks Suzanne. This worked perfectly! The tech at Canon was absolutely
certain in telling me this won't work from Word. Said he was very familiar with this limitation. Ed Lee "Suzanne S. Barnhill" wrote in message ... Leave the printer Properties as default. Word handles all its own stuff wrt the printer (paper size, source, etc.). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Edward Lee" wrote in message ... Thanks Suzanne!! Once quick follow-up question... I now see where you say Word gives me the option to specify paper trays in Page Setup. Should I ALSO configure the printer properties to use two different trays, or should I leave the Printer Properties as the default once I configure Word's Page Setup properties to specify the two different trays to use? Thanks! Ed Lee "Suzanne S. Barnhill" wrote in message ... If your mail merge main document specifies the trays for the first page and remaining pages, and assuming that this is a Letter-type merge, then each Letter, being a separate section, will reflect these settings. But you must set the trays before merging; once you've completed the merge, you'd have to go through every individual section (letter) and make the settings. Note that these are not settings that you make in the printer Properties but in Page Setup (Paper or Paper Source tab) in the mail merge main document. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Edward Lee" wrote in message ... I am having trouble with a mail merge letter that is two pages. When printing (Canon network copier/printer ImageRunner 3300), I need the first page to print to Tray X and the second page to print to Tray Y. Our printer has the capability to do this. Unfortunately, Word treats this as one big job and all but the very first page prints to Tray X. Canon tech support tells me that this is an issue with how Word sends the print job. They reccomend using either another applicaiton or some VB code. Unfortunately, they were not able to reccomend an applicaiton that might work and we don't have anyone with VB skills available to work us. Any suggestions/reccomendations? We're a small non-profit, so we don't have a great deal of money to spend. Thanks for any help, Ed Lee |
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