Hi all,

I am using a global template with a custom menu which is located at the Menu
Bar. The global template directory is set in Tools, Options, File locations,
Startup. In the autoexec code within the global template I set the
visibility of a few menu items, e.g.:

CommandBars("Menu
Bar").Controls("MyNewMenu").Controls("MyNewMenuOpt ion").Visible = (Some
condition that returns true or false)

This works very well with Word 2002 SP3 and Windows 2000 Professional. But
if I use this global template with Word 2002 SP3 on Windows XP Professional
SP2 then the mentioned code returns an error, because the custom menu is not
being loaded fast enough; or at least, it appears to me that the menu is not
showing fast enough.

Also, if I open the global template itself with Windows 2000 the custom menu
shows. But if I do this with Windows XP SP2 the custom menu is not shown.

I have found some references to possible problems with Adobe add-ins. I have
tested this, but excluding and even deinstalling these add-ins did not solve
the issue.

I am quite stumped at why this custom menu (or the global template) behaves
like this. Can you point me in the right direction?

Thanks in advance,

HJ