[curious george]

when I try to open word 2003, a dialogue box opens stating that I have a
dialogue box already open. When I close this dialogue box, it takes a long
while to open with my document. What can I do to clear this up?

[Graham Mayor]

What is the dialog box that is open?

It sounds as though you have a macro that runs on startup, so rename
normal.dot to normal.old and remove any add-ins
http://word.mvps.org/FAQs/Customizat...sInstalled.htm

Turn off the Office AV plug-in from linked anti-virus software. Checking of
Word/Office documents can usually be deselected in the AV program e.g. in
Norton AV by turning off its Office Plug-in.

With some versions of the Norton product it may be necessary to unregister
the calling DLL by running the following command line from Windows Start
Run

regsvr32 /u "c:\program files\norton antivirus\officeav.dll"
or
regsvr32 /u "c:\program files\norton systemworks\norton
antivirus\officeav.dll"

Other AV apps eg the popular free ediition of Grisoft's AVG antivirus
software, require similar treatment.
In this instance:

regsvr32 /u "C:\Program Files\AVG\AVG8\avgoff2k.dll"


--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


curious george wrote:
when I try to open word 2003, a dialogue box opens stating that I
have a dialogue box already open. When I close this dialogue box, it
takes a long while to open with my document. What can I do to clear
this up?