[Peter D]

Word has suddenly stopped prompting me with "do you want to save the
changes?" when I exit and the work is not saved. I have to remember to hit
save each time before I exit and then the work is saved. Something has
changed but not intentionally. Today I removed the Microsft Office 2007 whole
suite and then re-loaded it but the problem is still there. Can anyone help
please?

[Cindy M.]

Hi ?B?UGV0ZXIgRA==?=,

Word has suddenly stopped prompting me with "do you want to save the
changes?" when I exit and the work is not saved. I have to remember to hit
save each time before I exit and then the work is saved. Something has
changed but not intentionally. Today I removed the Microsft Office 2007 whole
suite and then re-loaded it but the problem is still there.

If you hold down the Ctrl key when starting Word, you'll go into Safe Mode
(things may look odd, but don't worry). Do you get the prompt while in Safe
Mode?

If yes, then there's some kind of Add-in on your system that's interfering with
how Word normally works. This could be a macro you've made, one supplied to you
in a template, or a COM Add-in (a tool).

What kind of things have you installed recently?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail :-)

[Peter D[_2_]]

Hi Cindy,

That fixed the problem, thank you.

It was an add-in from recently re-installed GoldMine.

Regards, Peter.

"Cindy M." wrote:

Hi ?B?UGV0ZXIgRA==?=,

Word has suddenly stopped prompting me with "do you want to save the
changes?" when I exit and the work is not saved. I have to remember to hit
save each time before I exit and then the work is saved. Something has
changed but not intentionally. Today I removed the Microsft Office 2007 whole
suite and then re-loaded it but the problem is still there.

If you hold down the Ctrl key when starting Word, you'll go into Safe Mode
(things may look odd, but don't worry). Do you get the prompt while in Safe
Mode?

If yes, then there's some kind of Add-in on your system that's interfering with
how Word normally works. This could be a macro you've made, one supplied to you
in a template, or a COM Add-in (a tool).

What kind of things have you installed recently?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail :-)