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#1
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"out of paper" error when there is paper
I'm trying to print a mail-merge document, which is why I came
to the "table" group. When I try, even if it's only a single page, I get an "out of paper" error even though the active printer does have paper loaded. In the Control Panel *all* the LPT1 printers set up have the same "out of paper" error when it happens to the active printer. I have two physical printers - HP5L and Canon S820. It makes no difference which one is hooked up. I've re-installed the HP printer driver and made sure the Canon is the newest. I'm using Office Pro 2003 and XP Pro (without Service Pack 2 because I'm using Zonealarm as a firewall). The font is Times New Roman. Pitiful cry for help....... |
#2
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Hi Chuck,
Actually, the news://msnews.microsoft.com/microsof....printingfonts group would probably have been the better choice. First thing they'll probably suggest is updating your printer drivers... And the next would be starting Windows in Safe Mode (so without ZoneAlarm and anything else) to see if it's some other software interfering. I take it you're trying to merge directly to the printer? How about if you merge to a new document, then print that? This should at least keep you going until you get the real issue sorted. I'm trying to print a mail-merge document, which is why I came to the "table" group. When I try, even if it's only a single page, I get an "out of paper" error even though the active printer does have paper loaded. In the Control Panel *all* the LPT1 printers set up have the same "out of paper" error when it happens to the active printer. I have two physical printers - HP5L and Canon S820. It makes no difference which one is hooked up. I've re-installed the HP printer driver and made sure the Canon is the newest. I'm using Office Pro 2003 and XP Pro (without Service Pack 2 because I'm using Zonealarm as a firewall). The font is Times New Roman. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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