I've had the same trouble as others with Outlook failing to close properly
with WinFax 10.03 installed so I'm trying to get rid of all traces of it. I
tried Symantec's manual removal instructions after I used Add/Remove Programs
to remove WinFax 10.03. But my Word still has Print to WinFax in the
Toolbar, WinFax... on the File menu, and WinFax Mail Merge... on the Tools
menu. I think they came into Word 2003 from Word 2002 as I upgraded to
Office 2003. Any ideas on how to get rid of these Winfax entries? I'm trying
to purge WinFax completely.

Things you need to check include:
a. ensure your normal template does not have any autorun/autpopen macros
that might load Winfax stuff
b. Tools|Templates and Addins (remove/uncheck anything that you are sure is
Winfax, and locate, make backup copy and remove the files the entrries refer
to
c. find your Startup folder and backup/remove any Winfax-related templates
you may find there
d. go into Tools|Customize and drag any icons/menu options you do not want
into oblivion. (When you are in Tools|Customize, menus and toolbars behave
in a different way.

The Winfax instructions probably told you most of that, but maybe not (d).

Peter Jamieson
"#8Fan" wrote in message
...
I've had the same trouble as others with Outlook failing to close properly
with WinFax 10.03 installed so I'm trying to get rid of all traces of it.
I
tried Symantec's manual removal instructions after I used Add/Remove
Programs
to remove WinFax 10.03. But my Word still has Print to WinFax in the
Toolbar, WinFax... on the File menu, and WinFax Mail Merge... on the Tools
menu. I think they came into Word 2003 from Word 2002 as I upgraded to
Office 2003. Any ideas on how to get rid of these Winfax entries? I'm
trying
to purge WinFax completely.