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#1
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Vertical scroll changes to horizonal scroll, how to change it back
Hi,
I'm using office 2003 with sp3 and all the latest updates. Sometimes when I'm in word and have a large document of many pages, the down scroll (vertical) changes to side to side (horizontal). As I scroll up or down, it scroll left and right. I've tried everything I can think of to change it back, but can't find anything, the only way is to close the document and open it. I've also noticed that on large document, that the scroll won't scroll up all the way, it stops at around line 4 or 5, if I click on the scroll bar and move to the top, then the up and down scroll will change to left and right. Im assuming that this is a bug in the office. Any idea how to change the vertical scroll back to horizontal when this happens? Thanks for any info. Steve |
#2
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Vertical scroll changes to horizonal scroll, how to change it back
Hi Steve,
I'm using office 2003 with sp3 and all the latest updates. Sometimes when I'm in word and have a large document of many pages, the down scroll (vertical) changes to side to side (horizontal). I can't recall having ever heard of anything like this before. The first thing that comes to my mind was language formatting causing a shift. You can check that the next time you see it, but on further reflection it seems less likely. What kind of machine are you working on? Is it a Tablet? Or may you have installed a Windows XP Tablet edition on a non-Tablet machine? Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#3
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Vertical scroll changes to horizonal scroll, how to change it
Hi Cindy,
Thanks for responding to my question. I have office pro 2003 on multiple regular desktop computers. This same problem happens to all of them. I have some document around fifty or sixty pages long. Usually, the first indication of this problem is when I scroll up to the top of the page with the mouse wheel and it stops around line five or six. I can scroll up or down but it wont go higher. If I scroll up at that point using the scroll bar, then the vertical and horizontal scroll will change every time, but it can still change without me scrolling all the way up. Im writing a book and some document have five or six chapter in it, fifty or sixty pages. This scrolling problem is a problem Ive always had with 2003, on all the multiple chapters, on different document. I can open the document up, everything works fine for a while, then suddenly the scroll reverses. I can open the document on a different computer, the scroll works fine, then suddenly it happens there to, it reverses. I thought it was a bug in word, since Ive seen other people complaining about this same problem on the internet, but every now and them, I get the same reversing scroll problem in excel, and with only one page. I hope this isnt a brain stumper, or a bug that cant be fixed. Thanks again for the input and if you have any ideas, please feel free to suggest them. Thanks "Cindy M." wrote: Hi Steve, I'm using office 2003 with sp3 and all the latest updates. Sometimes when I'm in word and have a large document of many pages, the down scroll (vertical) changes to side to side (horizontal). I can't recall having ever heard of anything like this before. The first thing that comes to my mind was language formatting causing a shift. You can check that the next time you see it, but on further reflection it seems less likely. What kind of machine are you working on? Is it a Tablet? Or may you have installed a Windows XP Tablet edition on a non-Tablet machine? Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#4
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Vertical scroll changes to horizonal scroll, how to change it
Hi Steve,
I've never seen the problem you describe, nor seen it reported. And I've been using and supporting Word since version 2.0... Are these desktop systems all the same hardware and Windows version? My best guess would be that there's something in the Windows/mouse driver configuration that may be having difficulties... I have office pro 2003 on multiple regular desktop computers. This same problem happens to all of them. I have some document around fifty or sixty pages long. Usually, the first indication of this problem is when I scroll up to the top of the page with the mouse wheel and it stops around line five or six. I can scroll up or down but it wont go higher. If I scroll up at that point using the scroll bar, then the vertical and horizontal scroll will change every time, but it can still change without me scrolling all the way up. Im writing a book and some document have five or six chapter in it, fifty or sixty pages. This scrolling problem is a problem Ive always had with 2003, on all the multiple chapters, on different document. I can open the document up, everything works fine for a while, then suddenly the scroll reverses. I can open the document on a different computer, the scroll works fine, then suddenly it happens there to, it reverses. I thought it was a bug in word, since Ive seen other people complaining about this same problem on the internet, but every now and them, I get the same reversing scroll problem in excel, and with only one page. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#5
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Vertical scroll changes to horizonal scroll, how to change it
Hi Cindy,
The computers are the standard computers from dell, different model from different years, all using the standard mouse driver that comes with the operating system, XP PRO. Some of mouses (mice) are dell, some are Microsoft, so Id say its has nothing to do with the hardware or drivers, but, since you mentioned it, I opened a large document, using the up and down arrows with no problems, but as soon as I used the scroll wheel, I encountered the same problem, hhhmmm strange, the Microsoft and dell mice using xp pro mouse drivers, with all widow updates. Im the IT manager for an aerospace company and I dont know what to make of it. "Cindy M." wrote: Hi Steve, I've never seen the problem you describe, nor seen it reported. And I've been using and supporting Word since version 2.0... Are these desktop systems all the same hardware and Windows version? My best guess would be that there's something in the Windows/mouse driver configuration that may be having difficulties... I have office pro 2003 on multiple regular desktop computers. This same problem happens to all of them. I have some document around fifty or sixty pages long. Usually, the first indication of this problem is when I scroll up to the top of the page with the mouse wheel and it stops around line five or six. I can scroll up or down but it won€„¢t go higher. If I scroll up at that point using the scroll bar, then the vertical and horizontal scroll will change every time, but it can still change without me scrolling all the way up. I€„¢m writing a book and some document have five or six chapter in it, fifty or sixty pages. This scrolling problem is a problem I€„¢ve always had with 2003, on all the multiple chapters, on different document. I can open the document up, everything works fine for a while, then suddenly the scroll reverses. I can open the document on a different computer, the scroll works fine, then suddenly it happens there to, it reverses. I thought it was a bug in word, since I€„¢ve seen other people complaining about this same problem on the internet, but every now and them, I get the same reversing scroll problem in excel, and with only one page. Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#6
Posted to microsoft.public.word.docmanagement
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Vertical scroll changes to horizonal scroll, how to change it
Hi Steve,
I opened a large document, using the up and down arrows with no problems, but as soon as I used the scroll wheel, I encountered the same problem, hhhmmm strange, the Microsoft and dell mice using xp pro mouse drivers, with all widow updates. Im the IT manager for an aerospace company and I dont know what to make of it. I'd say, then, that this is a place to start. Hate to mention it, but... Virus? Or perhaps some "tool" installed on your machines that's interfering with the mouse driver in some way? Maybe you've made some kind of assignment to a mouse button or the scroll-wheel for some other program (like a CAD) that's activating for Office, as well? Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#7
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Vertical scroll changes to horizonal scroll, how to change it
Hi Steve,
I think this is a bug in office, but I cant figure out what might cause it to go wrong when it does. So If I can figure out, once the vertical has changed to horizontal, how to manually change it back, then I can live with it. Any ideas how to switch it back? Sorry, no. Hardware isn't really my forté, I ventured in here as no one else had replied. The regular contributor in these groups with the best grasp of this kind of thing would be Terry Farrell (no, not the actrice, and he doesn't resemble her at all g). He tends to be more in the "non-general" groups, where there's less traffic and more "expert level" questions. Try using the following interface and drill down to the Word groups. Look for him in places like word.printingfonts http://www.microsoft.com/communities/newsgroups/en-us/ Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
#8
Posted to microsoft.public.word.docmanagement
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Vertical scroll changes to horizonal scroll, how to change it
Thanks Cindy, you were still some help. When I first posted this message, I
wasnt sure if there was a combination of know things that could cause this, but since you havent heard of anything, then its safe to assume that it has to be something unexpected causing it to behave in a way it shouldnt, so Ill just have to live with it. Thanks again. "Cindy M." wrote: Hi Steve, I think this is a bug in office, but I can€„¢t figure out what might cause it to go wrong when it does. So If I can figure out, once the vertical has changed to horizontal, how to manually change it back, then I can live with it. Any ideas how to switch it back? Sorry, no. Hardware isn't really my forté, I ventured in here as no one else had replied. The regular contributor in these groups with the best grasp of this kind of thing would be Terry Farrell (no, not the actrice, and he doesn't resemble her at all g). He tends to be more in the "non-general" groups, where there's less traffic and more "expert level" questions. Try using the following interface and drill down to the Word groups. Look for him in places like word.printingfonts http://www.microsoft.com/communities/newsgroups/en-us/ Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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