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Default Gray over Bullets -- makes them look old

I'm using Word XP. Just recently, when I use bullets, they are shadowed
in gray. I have made sure that field shading is turned off. But I still
can't get the gray shadow to go away.
I'm not using the Bullets toolbar button -- I'm gonig straight into
Bullets & Numbering & appyling from there, as I've been told that's better.
What should I do to wash away the gray?


*(((

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