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#1
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WORD 2007 STOPS WORKING
When I try to open Word (OS is Vista Home Premium) it starts to open, then
gives me an error message that it has stopped working. This usually happens 3-4 times in a row, and then the document opens successfully. Anybody ever seen this one? What can I do to straighten it out? |
#2
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WORD 2007 STOPS WORKING
See http://word.mvps.org/FAQs/AppErrors/...artingWord.htm.
-- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org TEE4MESA wrote: When I try to open Word (OS is Vista Home Premium) it starts to open, then gives me an error message that it has stopped working. This usually happens 3-4 times in a row, and then the document opens successfully. Anybody ever seen this one? What can I do to straighten it out? |
#3
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WORD 2007 STOPS WORKING
Thank you for the help Graham...I'll try this when I get home next week...
-- TEE4MESA "Graham Mayor" wrote: See http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org TEE4MESA wrote: When I try to open Word (OS is Vista Home Premium) it starts to open, then gives me an error message that it has stopped working. This usually happens 3-4 times in a row, and then the document opens successfully. Anybody ever seen this one? What can I do to straighten it out? |
#4
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WORD 2007 STOPS WORKING
Graham - you rock! Thanks for the link. I had the same problem and the
suggestions in the article solved my problem - I changed "normal.dot" to "normal.old". Everything seems fine now. thank you very much. "Graham Mayor" wrote: See http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org TEE4MESA wrote: When I try to open Word (OS is Vista Home Premium) it starts to open, then gives me an error message that it has stopped working. This usually happens 3-4 times in a row, and then the document opens successfully. Anybody ever seen this one? What can I do to straighten it out? |
#5
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WORD 2007 STOPS WORKING
Could you please list the steps to delete or change the name of the
normal.dot file? I'm having the same problem with "word" shutting down shen I click on recipiants addresses when I want to send a letter. -- Bob Levin "Michael" wrote: Graham - you rock! Thanks for the link. I had the same problem and the suggestions in the article solved my problem - I changed "normal.dot" to "normal.old". Everything seems fine now. thank you very much. "Graham Mayor" wrote: See http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org TEE4MESA wrote: When I try to open Word (OS is Vista Home Premium) it starts to open, then gives me an error message that it has stopped working. This usually happens 3-4 times in a row, and then the document opens successfully. Anybody ever seen this one? What can I do to straighten it out? |
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