Perhaps you have the wrong paper tray selected on the Paper or Paper Source
tab of Page Setup?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Scott" wrote in message
...
Hello,

I'm trying to set up a new page setting that's not in Word (6.25" x 4.5")
and then print my message on to my personalized letterhead post card but
I'm
having problems.

Here's what I've done:
In "Page Setup," I've create a new customized page size of 6.25" x 4.5"
and
label it. When I do a print preview everything looks OK.

My Problem:
When I select "Print" after "Print Preview," my printer says that there's
no
paper in the paper tray even though I have my letterhead in the paper
tray.
Is there something else I have to do to create a custom paper size that
will
be recognized by both Word and my HP printer?

Thanks in advance.