Word used to work OK. I have just copied files from another computer. Word
no longer opens folders and crashes. I can access the folders and documents
within the folders from Windows Explorer and open them using Word from there.

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

If you aren't comfortable with editing the Windows registry
yourself, then go to
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software -
Fix". Download and run the script to automatically modify your
registry as described in KB918165. You may need to temporarily
disable your antivirus program in order to run the script.

David B wrote:

Word used to work OK. I have just copied files from another computer. Word
no longer opens folders and crashes. I can access the folders and documents
within the folders from Windows Explorer and open them using Word from there.

I think you will find this more useful an article.

http://www.techweb.com/showArticle.j...leID=185303742

They call the support fix of manually adjusting the registry dangerous.

"garfield-n-odie [MVP]" wrote:

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

If you aren't comfortable with editing the Windows registry
yourself, then go to
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software -
Fix". Download and run the script to automatically modify your
registry as described in KB918165. You may need to temporarily
disable your antivirus program in order to run the script.

David B wrote:

Word used to work OK. I have just copied files from another computer. Word
no longer opens folders and crashes. I can access the folders and documents
within the folders from Windows Explorer and open them using Word from there.

Search google news with the key words, "microsoft" "patch" and you will get
an answer.

"David B" wrote:

Word used to work OK. I have just copied files from another computer. Word
no longer opens folders and crashes. I can access the folders and documents
within the folders from Windows Explorer and open them using Word from there.

Enough of your whining already. You're just a loudmouth troll
who is unwilling or incapable of following simple instructions,
and you blame everyone else for your personal shortcomings. I
wholeheartedly agree that it would be a dangerous thing for YOU
to manually edit the registry. Please turn off your computer and
go play with your Etch-A-Sketch.

Edward H. Sebesta wrote:

I think you will find this more useful an article.

http://www.techweb.com/showArticle.j...leID=185303742

They call the support fix of manually adjusting the registry dangerous.

This article points to the same Kelly's Korner patch that garfield-n-odie
provided a link to. Why would you advise users to read a two-page article
when they can accomplish the same thing by going directly to the site?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Edward H. Sebesta" wrote in
message ...
I think you will find this more useful an article.

http://www.techweb.com/showArticle.j...leID=185303742

They call the support fix of manually adjusting the registry dangerous.

"garfield-n-odie [MVP]" wrote:

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

If you aren't comfortable with editing the Windows registry
yourself, then go to
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software -
Fix". Download and run the script to automatically modify your
registry as described in KB918165. You may need to temporarily
disable your antivirus program in order to run the script.

David B wrote:

Word used to work OK. I have just copied files from another computer.
Word
no longer opens folders and crashes. I can access the folders and
documents
within the folders from Windows Explorer and open them using Word from
there.

Many thanks. Running the Kelly fix solved the problem.

"garfield-n-odie [MVP]" wrote:

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

If you aren't comfortable with editing the Windows registry
yourself, then go to
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software -
Fix". Download and run the script to automatically modify your
registry as described in KB918165. You may need to temporarily
disable your antivirus program in order to run the script.

David B wrote:

Word used to work OK. I have just copied files from another computer. Word
no longer opens folders and crashes. I can access the folders and documents
within the folders from Windows Explorer and open them using Word from there.