Word 2003, Outlook 2003. Since upgrading from Office XP to Office 2003 I am
getting erroneous results. When I do a Tools - Letters and Mailings -
Envelopes and Labels and press the "Insert address" icon on the Envelopes and
Labels dialog, I get the following unexpected results:

1. I get a dialog box telling me to "Choose Profile." The default profile
name (and the only profile available from the drop down list) is "Outlook."
2. When I select the profile "Outlook" in the dialog in 1 above, I get the
error dialog:

The address list could not be displayed. The Contacts folder associated
with the
address list could not be opened; it may have been moved or deleted, or
you do
not have permissions.

3. When I press the OK button I get a "Select Name" dialog that shows names
from "Contacts." However, there are no names displayed.

ANY IDEA WHAT I NEED TO DO? I have already tried uninstalling Outlook and
reinstalling Outlook. Thanks for any help and God bless.


Dr. Doug Pruiett
Good News Jail & Prison Ministry
www.goodnewsjail.org

By the way, I have uninstalled and reinstalled both Outlook and Word. I have
installed all updates to Office 2003.

There are contacts in my Outlook Contacts folder. I am able to acces them
in Outlook, and I am able to initiate a MailMerge from Outlook using the
contacts.

Again, thanks for any help you may provide. God bless.
--
Dr. Doug Pruiett
Good News Jail & Prison Ministry
www.goodnewsjail.org


"Chaplain Doug" wrote:

Word 2003, Outlook 2003. Since upgrading from Office XP to Office 2003 I am
getting erroneous results. When I do a Tools - Letters and Mailings -
Envelopes and Labels and press the "Insert address" icon on the Envelopes and
Labels dialog, I get the following unexpected results:

1. I get a dialog box telling me to "Choose Profile." The default profile
name (and the only profile available from the drop down list) is "Outlook."
2. When I select the profile "Outlook" in the dialog in 1 above, I get the
error dialog:

The address list could not be displayed. The Contacts folder associated
with the
address list could not be opened; it may have been moved or deleted, or
you do
not have permissions.

3. When I press the OK button I get a "Select Name" dialog that shows names
from "Contacts." However, there are no names displayed.

ANY IDEA WHAT I NEED TO DO? I have already tried uninstalling Outlook and
reinstalling Outlook. Thanks for any help and God bless.


Dr. Doug Pruiett
Good News Jail & Prison Ministry
www.goodnewsjail.org

From Outlook tools e-mail accounts view or change existing directories
or address books. Delete the Outlook address book. Re-add Outlook address
book.
Check the properties of Outlook Contacts and ensure that under the Outlook
Address Book tab, that 'show this folder as an e-mail address book' is
checked.
If you have more than one contacts list you can set the order in which they
are displayed from address book tools
If this doesn't fix it consult the Outlook forum.
Note that re-installing Office products rarely achieves anything useful.
--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Chaplain Doug wrote:
By the way, I have uninstalled and reinstalled both Outlook and Word.
I have installed all updates to Office 2003.

There are contacts in my Outlook Contacts folder. I am able to acces
them in Outlook, and I am able to initiate a MailMerge from Outlook
using the contacts.

Again, thanks for any help you may provide. God bless.

Word 2003, Outlook 2003. Since upgrading from Office XP to Office
2003 I am getting erroneous results. When I do a Tools - Letters
and Mailings - Envelopes and Labels and press the "Insert address"
icon on the Envelopes and Labels dialog, I get the following
unexpected results:

1. I get a dialog box telling me to "Choose Profile." The default
profile name (and the only profile available from the drop down
list) is "Outlook."
2. When I select the profile "Outlook" in the dialog in 1 above, I
get the error dialog:

The address list could not be displayed. The Contacts folder
associated with the
address list could not be opened; it may have been moved or
deleted, or you do
not have permissions.

3. When I press the OK button I get a "Select Name" dialog that
shows names from "Contacts." However, there are no names displayed.

ANY IDEA WHAT I NEED TO DO? I have already tried uninstalling
Outlook and reinstalling Outlook. Thanks for any help and God bless.


Dr. Doug Pruiett
Good News Jail & Prison Ministry
www.goodnewsjail.org

Dear Graham:

That licked the problem. Thank you. By the way, I had found a similar post
by you somewhere else. I had grabbed that one last night and was set to try
it this morning. Thank you for helping folks like me. God bless.
--
Dr. Doug Pruiett
Good News Jail & Prison Ministry
www.goodnewsjail.org


"Graham Mayor" wrote:

From Outlook tools e-mail accounts view or change existing directories
or address books. Delete the Outlook address book. Re-add Outlook address
book.
Check the properties of Outlook Contacts and ensure that under the Outlook
Address Book tab, that 'show this folder as an e-mail address book' is
checked.
If you have more than one contacts list you can set the order in which they
are displayed from address book tools
If this doesn't fix it consult the Outlook forum.
Note that re-installing Office products rarely achieves anything useful.
--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Chaplain Doug wrote:
By the way, I have uninstalled and reinstalled both Outlook and Word.
I have installed all updates to Office 2003.

There are contacts in my Outlook Contacts folder. I am able to acces
them in Outlook, and I am able to initiate a MailMerge from Outlook
using the contacts.

Again, thanks for any help you may provide. God bless.

Word 2003, Outlook 2003. Since upgrading from Office XP to Office
2003 I am getting erroneous results. When I do a Tools - Letters
and Mailings - Envelopes and Labels and press the "Insert address"
icon on the Envelopes and Labels dialog, I get the following
unexpected results:

1. I get a dialog box telling me to "Choose Profile." The default
profile name (and the only profile available from the drop down
list) is "Outlook."
2. When I select the profile "Outlook" in the dialog in 1 above, I
get the error dialog:

The address list could not be displayed. The Contacts folder
associated with the
address list could not be opened; it may have been moved or
deleted, or you do
not have permissions.

3. When I press the OK button I get a "Select Name" dialog that
shows names from "Contacts." However, there are no names displayed.

ANY IDEA WHAT I NEED TO DO? I have already tried uninstalling
Outlook and reinstalling Outlook. Thanks for any help and God bless.


Dr. Doug Pruiett
Good News Jail & Prison Ministry
www.goodnewsjail.org

You are welcome. Thanks for the feedback.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Chaplain Doug wrote:
Dear Graham:

That licked the problem. Thank you. By the way, I had found a
similar post by you somewhere else. I had grabbed that one last
night and was set to try it this morning. Thank you for helping
folks like me. God bless.

From Outlook tools e-mail accounts view or change existing
directories or address books. Delete the Outlook address book.
Re-add Outlook address book.
Check the properties of Outlook Contacts and ensure that under the
Outlook Address Book tab, that 'show this folder as an e-mail
address book' is checked.
If you have more than one contacts list you can set the order in
which they are displayed from address book tools
If this doesn't fix it consult the Outlook forum.
Note that re-installing Office products rarely achieves anything
useful. --

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Chaplain Doug wrote:
By the way, I have uninstalled and reinstalled both Outlook and
Word. I have installed all updates to Office 2003.

There are contacts in my Outlook Contacts folder. I am able to
acces them in Outlook, and I am able to initiate a MailMerge from
Outlook using the contacts.

Again, thanks for any help you may provide. God bless.

Word 2003, Outlook 2003. Since upgrading from Office XP to Office
2003 I am getting erroneous results. When I do a Tools - Letters
and Mailings - Envelopes and Labels and press the "Insert address"
icon on the Envelopes and Labels dialog, I get the following
unexpected results:

1. I get a dialog box telling me to "Choose Profile." The default
profile name (and the only profile available from the drop down
list) is "Outlook."
2. When I select the profile "Outlook" in the dialog in 1 above, I
get the error dialog:

The address list could not be displayed. The Contacts folder
associated with the
address list could not be opened; it may have been moved or
deleted, or you do
not have permissions.

3. When I press the OK button I get a "Select Name" dialog that
shows names from "Contacts." However, there are no names
displayed.

ANY IDEA WHAT I NEED TO DO? I have already tried uninstalling
Outlook and reinstalling Outlook. Thanks for any help and God
bless.


Dr. Doug Pruiett
Good News Jail & Prison Ministry
www.goodnewsjail.org