Home |
Search |
Today's Posts |
#1
|
|||
|
|||
Document prints wrong size, locally
Hi all,
I have a weird problem that has confused me and my collegues. We have a PC that when you print from Word XP, the document prints a small copy on A4 (the actual print size looks to be A5). However when we connect remotly (Remote desktop connection) and take over the session of the user, when we print, the page comes out full size. The local user then retakes control of the PC, and word prints the small version again - no changes are made between the transition from local to remote control. This problem only occurs in Word. In all other packages (i.e. IE, excell the page prints in full A4 at local and remote control). We have tried reinstalling the printer, replacing normal.dot. All the settings are fine, it just prints A5 size locally, A4 remotly and only in Word. Any one got any ideas? (running XP pro with Office XP S.B.E. using SP3). Thanks for any help. |
#2
|
|||
|
|||
Hi Dynamo-
Can't remember if XP has this setting or not, but take a look at ToolsOptionsPrint. If there is a checkbox for 'Allow A4/Letter paper resizing' reverse the status of it. HTH |:) "Dynamo" wrote: Hi all, I have a weird problem that has confused me and my collegues. We have a PC that when you print from Word XP, the document prints a small copy on A4 (the actual print size looks to be A5). However when we connect remotly (Remote desktop connection) and take over the session of the user, when we print, the page comes out full size. The local user then retakes control of the PC, and word prints the small version again - no changes are made between the transition from local to remote control. This problem only occurs in Word. In all other packages (i.e. IE, excell the page prints in full A4 at local and remote control). We have tried reinstalling the printer, replacing normal.dot. All the settings are fine, it just prints A5 size locally, A4 remotly and only in Word. Any one got any ideas? (running XP pro with Office XP S.B.E. using SP3). Thanks for any help. |
Reply |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
Include links (icons) in MS Word: will it affect the document size | Microsoft Word Help | |||
character spacing changed when document prints | Microsoft Word Help | |||
How to change mailing label size in existing label document | Microsoft Word Help | |||
I have a 2 page document. in the collate mode the 2nd page prints. | Microsoft Word Help | |||
Document grows in size uncontrollably | Microsoft Word Help |