Hello.

Note: I posted this to
microsoft.public.word.application.errors previously, to no
avail up to now.

I've been using the French version of Word 2002 for a
few years, and suddenly the program can't seem to remember
my personal, user-defined settings (such as "Always make a
back-up copy every x minutes", etc.). I mean, it may keep
those settings for some time, like as long as I don't leave
Windows and reboot, but if I do that and then relaunch Word,
all my settings have been lost -- well, sometimes *not*,
actually, which makes it all all the more baffling to me.
I asked for help on French forums, but no-one really
seems to know how to help me out (except for recording some
macro and launching it each time I find Word has gone
amnesiac).
I keep antispyware programs and such up-to-date, so the
problem must lie within Word (and/or XP) itself. I
uninstalled 2002 using ork.exe, and installed Word 2003...
but it's still the same, unfortunately. :-(
I'd be utterly grateful to anyone who'd have heard of
such a strange behavior on the part of Word...and of course
would let me know how to repair this.
Thanks in advance.
a.

See http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm

--
Stefan Blom
Microsoft Word MVP


"Albédo" wrote in message ...
Hello.

Note: I posted this to
microsoft.public.word.application.errors previously, to no
avail up to now.

I've been using the French version of Word 2002 for a
few years, and suddenly the program can't seem to remember
my personal, user-defined settings (such as "Always make a
back-up copy every x minutes", etc.). I mean, it may keep
those settings for some time, like as long as I don't leave
Windows and reboot, but if I do that and then relaunch Word,
all my settings have been lost -- well, sometimes *not*,
actually, which makes it all all the more baffling to me.
I asked for help on French forums, but no-one really
seems to know how to help me out (except for recording some
macro and launching it each time I find Word has gone
amnesiac).
I keep antispyware programs and such up-to-date, so the
problem must lie within Word (and/or XP) itself. I
uninstalled 2002 using ork.exe, and installed Word 2003...
but it's still the same, unfortunately. :-(
I'd be utterly grateful to anyone who'd have heard of
such a strange behavior on the part of Word...and of course
would let me know how to repair this.
Thanks in advance.
a.

"Stefan Blom" :
| See
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm

Thanks. I tried that, I tried the repair bit and the
deleting of the Settings key in the registry too, and so
Word would remember my settings for a moment, I may quit and
relaunch Windows and restart Word and finds things just as I
left them...but then the third or forth time I do this I
find Word has forgotten it all again.
:-(
a.

If you have Acrobat 7 installed, see the last section of
http://www.gmayor.com/lose_that_adob...at_toolbar.htm for one possible
explanation.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Albédo" wrote in message
...
Hello.

Note: I posted this to
microsoft.public.word.application.errors previously, to no
avail up to now.

I've been using the French version of Word 2002 for a
few years, and suddenly the program can't seem to remember
my personal, user-defined settings (such as "Always make a
back-up copy every x minutes", etc.). I mean, it may keep
those settings for some time, like as long as I don't leave
Windows and reboot, but if I do that and then relaunch Word,
all my settings have been lost -- well, sometimes *not*,
actually, which makes it all all the more baffling to me.
I asked for help on French forums, but no-one really
seems to know how to help me out (except for recording some
macro and launching it each time I find Word has gone
amnesiac).
I keep antispyware programs and such up-to-date, so the
problem must lie within Word (and/or XP) itself. I
uninstalled 2002 using ork.exe, and installed Word 2003...
but it's still the same, unfortunately. :-(
I'd be utterly grateful to anyone who'd have heard of
such a strange behavior on the part of Word...and of course
would let me know how to repair this.
Thanks in advance.
a.

Got it!
After getting my hands quite dirty, I finally found that IE
Privacy Keeper little ******* of a software, where a tab
lets you erase the recently opened files for a number of
programs, including MS Office. Beside the checkbox is a
little "Configure" thing which reads : "You may lose some of
the MS Word settings after performing the cleanup. (...)
Once you click Next, IE Privacy Keeper will empty the MS
Word's recent files list. Some of the MS Word settings will
also be
reset."
This relates to the following, as read in a FAQ for Word :
"Regrettably, the missing menus problem [the same page also
answers the "Word doesn't retain my settings (or my
recently-used files list) when I quit and go back in."
problem, that is *my* problem] is a hardy perennial in Word,
Missing menus hasn't been fixed
for several versions now, and that's because nobody can
discover quite how it happens. Sure, sometimes it's user
error; and sometimes it's some toxic "internet helper" or
add-in, or "improvement" or "haxie" or "explorer bar" or the
like that you download. But sometimes, it just "happens",
and we have no idea why..."
Thanks to anyone who bothered to read and/or help me out.
a.