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#1
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Normal.dot and Virus Warning
This is a strange one.
Just installed Office 2003 on my new laptop. Old laptop was stolen At first everything was fine but now if I open Word, or a document in Word two things happen: 1: Everytime I close Word, no matter what, it asks to replace Normal.dot 2: Every document I open, or TRY to open, whether Word or any other Office app, I get a warning saying a virus program on my computer has detected a virus in that document and I am not allowed to open. Effectively I can no longer access ANY of my Word (or any other types) of document. I seriously need advice on this. Thanks in advance Nick - Australia |
#2
Posted to microsoft.public.word.newusers
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Normal.dot and Virus Warning
See “Word prompts me to save changes to the Normal.dot template”
http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Nick" wrote in message ... This is a strange one. Just installed Office 2003 on my new laptop. Old laptop was stolen At first everything was fine but now if I open Word, or a document in Word two things happen: 1: Everytime I close Word, no matter what, it asks to replace Normal.dot 2: Every document I open, or TRY to open, whether Word or any other Office app, I get a warning saying a virus program on my computer has detected a virus in that document and I am not allowed to open. Effectively I can no longer access ANY of my Word (or any other types) of document. I seriously need advice on this. Thanks in advance Nick - Australia |
#3
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Normal.dot and Virus Warning
Thanks..I'll try the advice on that link. I still wonder why Word reports a
virus, even if I temporarily disable the virus software, the warning comes from Word (Office) it self! "Suzanne S. Barnhill" wrote in message ... See “Word prompts me to save changes to the Normal.dot template” http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Nick" wrote in message ... This is a strange one. Just installed Office 2003 on my new laptop. Old laptop was stolen At first everything was fine but now if I open Word, or a document in Word two things happen: 1: Everytime I close Word, no matter what, it asks to replace Normal.dot 2: Every document I open, or TRY to open, whether Word or any other Office app, I get a warning saying a virus program on my computer has detected a virus in that document and I am not allowed to open. Effectively I can no longer access ANY of my Word (or any other types) of document. I seriously need advice on this. Thanks in advance Nick - Australia |
#4
Posted to microsoft.public.word.newusers
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Normal.dot and Virus Warning
Are you sure it's coming from Word? Word doesn't do virus checking.
-- JoAnn Paules MVP Microsoft [Publisher] "Nick" wrote in message ... Thanks..I'll try the advice on that link. I still wonder why Word reports a virus, even if I temporarily disable the virus software, the warning comes from Word (Office) it self! "Suzanne S. Barnhill" wrote in message ... See "Word prompts me to save changes to the Normal.dot template" http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Nick" wrote in message ... This is a strange one. Just installed Office 2003 on my new laptop. Old laptop was stolen At first everything was fine but now if I open Word, or a document in Word two things happen: 1: Everytime I close Word, no matter what, it asks to replace Normal.dot 2: Every document I open, or TRY to open, whether Word or any other Office app, I get a warning saying a virus program on my computer has detected a virus in that document and I am not allowed to open. Effectively I can no longer access ANY of my Word (or any other types) of document. I seriously need advice on this. Thanks in advance Nick - Australia |
#5
Posted to microsoft.public.word.newusers
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Normal.dot and Virus Warning
Yes, it's from Word, it says something like this:
"An AntiVirus Program on your computer has reported a virus in this document. This could be caused by the virus software being out of date....." Even if I create a brand new document, save it (and get prompted about Normal.dot) as soon as I save the new doc, I can not open it! "JoAnn Paules [MVP]" wrote in message ... Are you sure it's coming from Word? Word doesn't do virus checking. -- JoAnn Paules MVP Microsoft [Publisher] "Nick" wrote in message ... Thanks..I'll try the advice on that link. I still wonder why Word reports a virus, even if I temporarily disable the virus software, the warning comes from Word (Office) it self! "Suzanne S. Barnhill" wrote in message ... See "Word prompts me to save changes to the Normal.dot template" http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Nick" wrote in message ... This is a strange one. Just installed Office 2003 on my new laptop. Old laptop was stolen At first everything was fine but now if I open Word, or a document in Word two things happen: 1: Everytime I close Word, no matter what, it asks to replace Normal.dot 2: Every document I open, or TRY to open, whether Word or any other Office app, I get a warning saying a virus program on my computer has detected a virus in that document and I am not allowed to open. Effectively I can no longer access ANY of my Word (or any other types) of document. I seriously need advice on this. Thanks in advance Nick - Australia |
#6
Posted to microsoft.public.word.newusers
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Normal.dot and Virus Warning
Being unable to open it (i.e., being told it's "unavailable") is
characteristic of a problem with Norton AntiVirus, but I have to say I've never heard of the exact message you report. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Nick" wrote in message ... Yes, it's from Word, it says something like this: "An AntiVirus Program on your computer has reported a virus in this document. This could be caused by the virus software being out of date....." Even if I create a brand new document, save it (and get prompted about Normal.dot) as soon as I save the new doc, I can not open it! "JoAnn Paules [MVP]" wrote in message ... Are you sure it's coming from Word? Word doesn't do virus checking. -- JoAnn Paules MVP Microsoft [Publisher] "Nick" wrote in message ... Thanks..I'll try the advice on that link. I still wonder why Word reports a virus, even if I temporarily disable the virus software, the warning comes from Word (Office) it self! "Suzanne S. Barnhill" wrote in message ... See "Word prompts me to save changes to the Normal.dot template" http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Nick" wrote in message ... This is a strange one. Just installed Office 2003 on my new laptop. Old laptop was stolen At first everything was fine but now if I open Word, or a document in Word two things happen: 1: Everytime I close Word, no matter what, it asks to replace Normal.dot 2: Every document I open, or TRY to open, whether Word or any other Office app, I get a warning saying a virus program on my computer has detected a virus in that document and I am not allowed to open. Effectively I can no longer access ANY of my Word (or any other types) of document. I seriously need advice on this. Thanks in advance Nick - Australia |
#7
Posted to microsoft.public.word.newusers
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Normal.dot and Virus Warning
The virus scan message comes not from Word but from linked anti-virus
software. Checking of Word/Office documents can usually be deselected in the AV program e.g. in Norton AV by turning off its Office Plug-in. With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" Other AV apps eg the popular free ediition of Grisoft's AVG antivirus software, require similar treatment. In this instance: regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll" -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Nick wrote: Yes, it's from Word, it says something like this: "An AntiVirus Program on your computer has reported a virus in this document. This could be caused by the virus software being out of date....." Even if I create a brand new document, save it (and get prompted about Normal.dot) as soon as I save the new doc, I can not open it! "JoAnn Paules [MVP]" wrote in message ... Are you sure it's coming from Word? Word doesn't do virus checking. -- JoAnn Paules MVP Microsoft [Publisher] "Nick" wrote in message ... Thanks..I'll try the advice on that link. I still wonder why Word reports a virus, even if I temporarily disable the virus software, the warning comes from Word (Office) it self! "Suzanne S. Barnhill" wrote in message ... See "Word prompts me to save changes to the Normal.dot template" http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Nick" wrote in message ... This is a strange one. Just installed Office 2003 on my new laptop. Old laptop was stolen At first everything was fine but now if I open Word, or a document in Word two things happen: 1: Everytime I close Word, no matter what, it asks to replace Normal.dot 2: Every document I open, or TRY to open, whether Word or any other Office app, I get a warning saying a virus program on my computer has detected a virus in that document and I am not allowed to open. Effectively I can no longer access ANY of my Word (or any other types) of document. I seriously need advice on this. Thanks in advance Nick - Australia |
#8
Posted to microsoft.public.word.newusers
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Normal.dot and Virus Warning
Hmmm! See my earlier caution about installing or updating anything (under my
'little black boxes' thread above). It seems that the more you install things (including anti-virus software) the more time is wasted trying to clean things up. A serious disadvantage if you are trying to earn money on your computer. Graham Mayor wrote: The virus scan message comes not from Word but from linked anti-virus software. Checking of Word/Office documents can usually be deselected in the AV program e.g. in Norton AV by turning off its Office Plug-in. With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" Other AV apps eg the popular free ediition of Grisoft's AVG antivirus software, require similar treatment. In this instance: regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll" -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Nick wrote: Yes, it's from Word, it says something like this: "An AntiVirus Program on your computer has reported a virus in this document. This could be caused by the virus software being out of date....." Even if I create a brand new document, save it (and get prompted about Normal.dot) as soon as I save the new doc, I can not open it! "JoAnn Paules [MVP]" wrote in message ... Are you sure it's coming from Word? Word doesn't do virus checking. -- JoAnn Paules MVP Microsoft [Publisher] "Nick" wrote in message ... Thanks..I'll try the advice on that link. I still wonder why Word reports a virus, even if I temporarily disable the virus software, the warning comes from Word (Office) it self! "Suzanne S. Barnhill" wrote in message ... See "Word prompts me to save changes to the Normal.dot template" http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Nick" wrote in message ... This is a strange one. Just installed Office 2003 on my new laptop. Old laptop was stolen At first everything was fine but now if I open Word, or a document in Word two things happen: 1: Everytime I close Word, no matter what, it asks to replace Normal.dot 2: Every document I open, or TRY to open, whether Word or any other Office app, I get a warning saying a virus program on my computer has detected a virus in that document and I am not allowed to open. Effectively I can no longer access ANY of my Word (or any other types) of document. I seriously need advice on this. Thanks in advance Nick - Australia |
#9
Posted to microsoft.public.word.newusers
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Normal.dot and Virus Warning
Some software is much more a problem than other software. Two that have been
frequent causes of problems in Word are Norton AV and Adobe Acrobat. I use other programs for these functions without any of the problems. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. wrote in message ... Hmmm! See my earlier caution about installing or updating anything (under my 'little black boxes' thread above). It seems that the more you install things (including anti-virus software) the more time is wasted trying to clean things up. A serious disadvantage if you are trying to earn money on your computer. Graham Mayor wrote: The virus scan message comes not from Word but from linked anti-virus software. Checking of Word/Office documents can usually be deselected in the AV program e.g. in Norton AV by turning off its Office Plug-in. With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" Other AV apps eg the popular free ediition of Grisoft's AVG antivirus software, require similar treatment. In this instance: regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll" -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Nick wrote: Yes, it's from Word, it says something like this: "An AntiVirus Program on your computer has reported a virus in this document. This could be caused by the virus software being out of date....." Even if I create a brand new document, save it (and get prompted about Normal.dot) as soon as I save the new doc, I can not open it! "JoAnn Paules [MVP]" wrote in message ... Are you sure it's coming from Word? Word doesn't do virus checking. -- JoAnn Paules MVP Microsoft [Publisher] "Nick" wrote in message ... Thanks..I'll try the advice on that link. I still wonder why Word reports a virus, even if I temporarily disable the virus software, the warning comes from Word (Office) it self! "Suzanne S. Barnhill" wrote in message ... See "Word prompts me to save changes to the Normal.dot template" http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Nick" wrote in message ... This is a strange one. Just installed Office 2003 on my new laptop. Old laptop was stolen At first everything was fine but now if I open Word, or a document in Word two things happen: 1: Everytime I close Word, no matter what, it asks to replace Normal.dot 2: Every document I open, or TRY to open, whether Word or any other Office app, I get a warning saying a virus program on my computer has detected a virus in that document and I am not allowed to open. Effectively I can no longer access ANY of my Word (or any other types) of document. I seriously need advice on this. Thanks in advance Nick - Australia |
#10
Posted to microsoft.public.word.newusers
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Normal.dot and Virus Warning
You were right Graham - I uninstalled Grisoft AVG Free and all is well! So I
reinstalled AVG and same problem occurred, I tried unregistering the dll as per your instructions but the problem still occurs. I need an anti virus program, so any ideas? And, I've used AVG with Office 2003 millions of times, why only on this new laptop does this happen? Thanks to all for the help by the way!!! "Graham Mayor" wrote in message ... The virus scan message comes not from Word but from linked anti-virus software. Checking of Word/Office documents can usually be deselected in the AV program e.g. in Norton AV by turning off its Office Plug-in. With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" Other AV apps eg the popular free ediition of Grisoft's AVG antivirus software, require similar treatment. In this instance: regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll" -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Nick wrote: Yes, it's from Word, it says something like this: "An AntiVirus Program on your computer has reported a virus in this document. This could be caused by the virus software being out of date....." Even if I create a brand new document, save it (and get prompted about Normal.dot) as soon as I save the new doc, I can not open it! "JoAnn Paules [MVP]" wrote in message ... Are you sure it's coming from Word? Word doesn't do virus checking. -- JoAnn Paules MVP Microsoft [Publisher] "Nick" wrote in message ... Thanks..I'll try the advice on that link. I still wonder why Word reports a virus, even if I temporarily disable the virus software, the warning comes from Word (Office) it self! "Suzanne S. Barnhill" wrote in message ... See "Word prompts me to save changes to the Normal.dot template" http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Nick" wrote in message ... This is a strange one. Just installed Office 2003 on my new laptop. Old laptop was stolen At first everything was fine but now if I open Word, or a document in Word two things happen: 1: Everytime I close Word, no matter what, it asks to replace Normal.dot 2: Every document I open, or TRY to open, whether Word or any other Office app, I get a warning saying a virus program on my computer has detected a virus in that document and I am not allowed to open. Effectively I can no longer access ANY of my Word (or any other types) of document. I seriously need advice on this. Thanks in advance Nick - Australia |
#11
Posted to microsoft.public.word.newusers
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Normal.dot and Virus Warning
I use the AVG free version on my desktop and with the dll unregistered it
works for me. You will probably have to reboot after unregistering. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Nick wrote: You were right Graham - I uninstalled Grisoft AVG Free and all is well! So I reinstalled AVG and same problem occurred, I tried unregistering the dll as per your instructions but the problem still occurs. I need an anti virus program, so any ideas? And, I've used AVG with Office 2003 millions of times, why only on this new laptop does this happen? Thanks to all for the help by the way!!! "Graham Mayor" wrote in message ... The virus scan message comes not from Word but from linked anti-virus software. Checking of Word/Office documents can usually be deselected in the AV program e.g. in Norton AV by turning off its Office Plug-in. With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" Other AV apps eg the popular free ediition of Grisoft's AVG antivirus software, require similar treatment. In this instance: regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll" -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Nick wrote: Yes, it's from Word, it says something like this: "An AntiVirus Program on your computer has reported a virus in this document. This could be caused by the virus software being out of date....." Even if I create a brand new document, save it (and get prompted about Normal.dot) as soon as I save the new doc, I can not open it! "JoAnn Paules [MVP]" wrote in message ... Are you sure it's coming from Word? Word doesn't do virus checking. -- JoAnn Paules MVP Microsoft [Publisher] "Nick" wrote in message ... Thanks..I'll try the advice on that link. I still wonder why Word reports a virus, even if I temporarily disable the virus software, the warning comes from Word (Office) it self! "Suzanne S. Barnhill" wrote in message ... See "Word prompts me to save changes to the Normal.dot template" http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Nick" wrote in message ... This is a strange one. Just installed Office 2003 on my new laptop. Old laptop was stolen At first everything was fine but now if I open Word, or a document in Word two things happen: 1: Everytime I close Word, no matter what, it asks to replace Normal.dot 2: Every document I open, or TRY to open, whether Word or any other Office app, I get a warning saying a virus program on my computer has detected a virus in that document and I am not allowed to open. Effectively I can no longer access ANY of my Word (or any other types) of document. I seriously need advice on this. Thanks in advance Nick - Australia |
#12
Posted to microsoft.public.word.newusers
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Normal.dot and Virus Warning
I've been using the paid version of AVG since December without noticing
problems. Have I been missing something? -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Graham Mayor" wrote in message ... The virus scan message comes not from Word but from linked anti-virus software. Checking of Word/Office documents can usually be deselected in the AV program e.g. in Norton AV by turning off its Office Plug-in. With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" Other AV apps eg the popular free ediition of Grisoft's AVG antivirus software, require similar treatment. In this instance: regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll" -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Nick wrote: Yes, it's from Word, it says something like this: "An AntiVirus Program on your computer has reported a virus in this document. This could be caused by the virus software being out of date....." Even if I create a brand new document, save it (and get prompted about Normal.dot) as soon as I save the new doc, I can not open it! "JoAnn Paules [MVP]" wrote in message ... Are you sure it's coming from Word? Word doesn't do virus checking. -- JoAnn Paules MVP Microsoft [Publisher] "Nick" wrote in message ... Thanks..I'll try the advice on that link. I still wonder why Word reports a virus, even if I temporarily disable the virus software, the warning comes from Word (Office) it self! "Suzanne S. Barnhill" wrote in message ... See "Word prompts me to save changes to the Normal.dot template" http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Nick" wrote in message ... This is a strange one. Just installed Office 2003 on my new laptop. Old laptop was stolen At first everything was fine but now if I open Word, or a document in Word two things happen: 1: Everytime I close Word, no matter what, it asks to replace Normal.dot 2: Every document I open, or TRY to open, whether Word or any other Office app, I get a warning saying a virus program on my computer has detected a virus in that document and I am not allowed to open. Effectively I can no longer access ANY of my Word (or any other types) of document. I seriously need advice on this. Thanks in advance Nick - Australia |
#13
Posted to microsoft.public.word.newusers
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Normal.dot and Virus Warning
Apparently not
-- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Charles Kenyon wrote: I've been using the paid version of AVG since December without noticing problems. Have I been missing something? "Graham Mayor" wrote in message ... The virus scan message comes not from Word but from linked anti-virus software. Checking of Word/Office documents can usually be deselected in the AV program e.g. in Norton AV by turning off its Office Plug-in. With some versions of the Norton product it may be necessary to unregister the calling DLL by running the following command line from Windows Start Run regsvr32 /u "c:\program files\norton antivirus\officeav.dll" or regsvr32 /u "c:\program files\norton systemworks\norton antivirus\officeav.dll" Other AV apps eg the popular free ediition of Grisoft's AVG antivirus software, require similar treatment. In this instance: regsvr32 /u "C:\Program Files\Grisoft\AVG Free\avgoff2k.dll" -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Nick wrote: Yes, it's from Word, it says something like this: "An AntiVirus Program on your computer has reported a virus in this document. This could be caused by the virus software being out of date....." Even if I create a brand new document, save it (and get prompted about Normal.dot) as soon as I save the new doc, I can not open it! "JoAnn Paules [MVP]" wrote in message ... Are you sure it's coming from Word? Word doesn't do virus checking. -- JoAnn Paules MVP Microsoft [Publisher] "Nick" wrote in message ... Thanks..I'll try the advice on that link. I still wonder why Word reports a virus, even if I temporarily disable the virus software, the warning comes from Word (Office) it self! "Suzanne S. Barnhill" wrote in message ... See "Word prompts me to save changes to the Normal.dot template" http://office.microsoft.com/en-us/as...514521033.aspx -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Nick" wrote in message ... This is a strange one. Just installed Office 2003 on my new laptop. Old laptop was stolen At first everything was fine but now if I open Word, or a document in Word two things happen: 1: Everytime I close Word, no matter what, it asks to replace Normal.dot 2: Every document I open, or TRY to open, whether Word or any other Office app, I get a warning saying a virus program on my computer has detected a virus in that document and I am not allowed to open. Effectively I can no longer access ANY of my Word (or any other types) of document. I seriously need advice on this. Thanks in advance Nick - Australia |
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