Home |
Search |
Today's Posts |
#1
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Cannot open Word 2007 doc even with Compatibility Pack installed
I have been sent a Word 2007 document by e-mail (.docx) and as I am running
Word 2003, it won't let me open it. I went onto the Microsoft website and downloaded the 2007 Compatibility Pack and installed it, but still can't get the document to open. When I try to open the doc, it comes up with the following message: This is a pre-release version of the Compatibility Pack and can open pre-release Office 2007 files only. Do you want to check for a newer version of the Compatibility Pack? If I click on Yes, it takes me to the webpage where I downloaded the pack in the first place. According to the webpage it *IS* the current version and not the beta or anything (I have downloaded it again and re-installed it just to be sure), so I don't know where to go from here. Anyone got any ideas? |
#2
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Cannot open Word 2007 doc even with Compatibility Pack installed
Welcome to betamania. It will take a few weeks (or months ) to settle down.
In the meantime, if you have Word 2003 you need to tell the people sending you documents that you can only accept documents in Word 2003 format. They have the ability to convert them. You do not. Dan Steve Robinson wrote: I have been sent a Word 2007 document by e-mail (.docx) and as I am running Word 2003, it won't let me open it. I went onto the Microsoft website and downloaded the 2007 Compatibility Pack and installed it, but still can't get the document to open. When I try to open the doc, it comes up with the following message: This is a pre-release version of the Compatibility Pack and can open pre-release Office 2007 files only. Do you want to check for a newer version of the Compatibility Pack? If I click on Yes, it takes me to the webpage where I downloaded the pack in the first place. According to the webpage it *IS* the current version and not the beta or anything (I have downloaded it again and re-installed it just to be sure), so I don't know where to go from here. Anyone got any ideas? |
#3
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Cannot open Word 2007 doc even with Compatibility Pack installed
Hi Steve,
Can you tell us the version of Windows you're working on and the URL for the web page you end up for the download? The release converters can have problems with Office 2007 beta files created in older 2007 Office beta builds. =============== "Steve Robinson" wrote in message ... I have been sent a Word 2007 document by e-mail (.docx) and as I am running Word 2003, it won't let me open it. I went onto the Microsoft website and downloaded the 2007 Compatibility Pack and installed it, but still can't get the document to open. When I try to open the doc, it comes up with the following message: This is a pre-release version of the Compatibility Pack and can open pre-release Office 2007 files only. Do you want to check for a newer version of the Compatibility Pack? If I click on Yes, it takes me to the webpage where I downloaded the pack in the first place. According to the webpage it *IS* the current version and not the beta or anything (I have downloaded it again and re-installed it just to be sure), so I don't know where to go from here. anyone got any ideas? -- Bob Buckland ?:-) MS Office System Products MVP *Courtesy is not expensive and can pay big dividends* |
#4
Posted to microsoft.public.word.docmanagement
|
|||
|
|||
Cannot open Word 2007 doc even with Compatibility Pack install
Using Windows XP SP2 and Office 2003 SP2. Tried it on two machines and both
came up with the same error. The webpage I got the compatibility pack from was http://www.microsoft.com/downloads/d...DisplayLang=en I'm not sure if the document I have been sent was created with the release version of 2007 or a beta, but the error message suggests it's the release version. Steve. "Bob Buckland ?:-)" wrote: Hi Steve, Can you tell us the version of Windows you're working on and the URL for the web page you end up for the download? The release converters can have problems with Office 2007 beta files created in older 2007 Office beta builds. |
Reply |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
Word 97 in Windows XP to maintain formatting | Microsoft Word Help | |||
take yet another lesson from wordperfect "reveal codes" | Microsoft Word Help | |||
Why can't I get Multiple instances of word? | Microsoft Word Help | |||
Can't open file in Office 2003 Word or Excel from Windows Explorer | Microsoft Word Help | |||
HTML source - Word 2007 | Microsoft Word Help |