[Lori S]

I have a user for whom most of the time when she opens a new or existing
document, the ruler is not displayed. She has to go to the menu bar and View
it. Then, when she opens another document, she has to do it again. Also,
when she reopens the same document later, she has to do it again. There
doesn't seem to any rhyme or reason as to when it goes away according to the
user. She was making corrections in a document once and it disappeared in
the middle of working. From what little I've read on the ruler here and in
other places, it does have the tendency to disappear, but this seems strange.
Is there corruption in something? Would deleting the normal.dot be a
possible solution or troubleshooting idea?

Thanks for any advice. - Lori S

[Graham Mayor]

Word 2003 particularly, has a habit of losing minor settings at random. The
only true cure is to add the ones that cause problems to auto macros in the
user's normal.dot template. If you add the line:

ActiveWindow.ActivePane.DisplayRulers = True

to each of an autonew and an autoopen macro
http://www.gmayor.com/installing_macro.htm
then that particular problem will go away.

FWIW I use the following settings in my auto macros for much the same
reason:

Sub AutoNew()
ActiveWindow.ActivePane.DisplayRulers = True
ActiveWindow.ActivePane.View.ShowAll = False
ActiveWindow.DisplayHorizontalScrollBar = True
ActiveWindow.DisplayVerticalScrollBar = True
With ActiveWindow.View
.Type = wdPrintView
'.Type = wdNormalView
.Zoom.Percentage = 500
.Zoom.Percentage = 100
.FieldShading = wdFieldShadingWhenSelected
.ShowFieldCodes = False
.DisplayPageBoundaries = True
.ShowDrawings = True
End With
CommandBars("Reviewing").Visible = False
CommandBars("Drawing").Visible = False
CommandBars("Forms").Visible = False
CommandBars("Mail Merge").Visible = False
End Sub

Sub AutoOpen()
ActiveWindow.Caption = ActiveDocument.FullName
ActiveWindow.ActivePane.DisplayRulers = True
ActiveWindow.ActivePane.View.ShowAll = False
ActiveWindow.DisplayHorizontalScrollBar = True
ActiveWindow.DisplayVerticalScrollBar = True
With ActiveWindow.View
.Type = wdPrintView
.Zoom.Percentage = 500
.Zoom.Percentage = 100
.FieldShading = wdFieldShadingWhenSelected
.ShowFieldCodes = False
.DisplayPageBoundaries = True
.ShowDrawings = True
End With
End Sub

Sub AutoExec()
CommandBars("Reviewing").Visible = False
CommandBars("Drawing").Visible = False
CommandBars("Forms").Visible = False
CommandBars("Mail Merge").Visible = False
Application.OnTime _
End Sub

Sub CodesOff()
On Error GoTo oops:
ActiveWindow.ActivePane.View.ShowAll = False
oops:
End Sub


--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



Lori S wrote:
I have a user for whom most of the time when she opens a new or
existing document, the ruler is not displayed. She has to go to the
menu bar and View it. Then, when she opens another document, she has
to do it again. Also, when she reopens the same document later, she
has to do it again. There doesn't seem to any rhyme or reason as to
when it goes away according to the user. She was making corrections
in a document once and it disappeared in the middle of working. From
what little I've read on the ruler here and in other places, it does
have the tendency to disappear, but this seems strange. Is there
corruption in something? Would deleting the normal.dot be a possible
solution or troubleshooting idea?

Thanks for any advice. - Lori S