I have been having a problem with Word. When I try to start the program, it
automatically shuts down. As it is shutting down, I see "Favorites
Submenu0161" in a little box on the screen. The program says it has to shut
down and I can not access any of my documents. I have re-installed the
program and allowed it to update itself with what the website would fix the
problem. The problem is not fixed. Does anyone have a suggestion?

The box on the screen with "Favorites Submenu0161" makes me think you
have a third party add-in or macro creating a conflict. Start with the
general troubleshooting steps in this article and see if any resolve
the issue:
http://www.mvps.org/word/FAQs/AppErr...peningWord.htm

If not then let us know and we'll go from there. :-)

Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/


"Blarney" wrote in message
...
I have been having a problem with Word. When I try to start the
program, it
automatically shuts down. As it is shutting down, I see "Favorites
Submenu0161" in a little box on the screen. The program says it has
to shut
down and I can not access any of my documents. I have re-installed
the
program and allowed it to update itself with what the website would
fix the
problem. The problem is not fixed. Does anyone have a suggestion?