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How do you explain



 
 
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  #1  
Old October 19th 05, 09:51 PM
Robert Aldwinckle
external usenet poster
 
Posts: n/a
Default How do you explain

(posting from ie6.browser)

"Ant" wrote in message
...
Hello.

How do you tell computer illterates/newbies that you can't edit file
attachments (e.g., Word documents) from e-mails that are temporary
files. Ugh, he doesn't understand that Open and Save options are two
different things. Basically, he opened a Word document via email, made
changes, and saved it. He closed Word, and then that file go "poof"! I
cannot recover that file either.



You could if you have an undelete utility.

The problem is that OE creates a temporary file to decode the attachment
into and that filename is passed to Word. When the E-mail which causes
the file to be created is closed the file is deleted. Perhaps your user
would have had more luck with closing the E-mail *before* editing the copy
of the attachment that Word must make. E.g. what does Word do when
it discovers that the file it wants to resave has been deleted?--Recreate
the temporary file to be left as an orphan in the TIF? Etc.

I think that this question would be better addressed in a Word newsgroup.
(crossposting to one now.) E.g. why would Word permit saving into a known
temporary directory without at least a warning? Also, wouldn't Word (at least
for a while) have an undo file to help the user recover at least partially after
this clear user error? The problem is caused by a usability defect in Word
IMO but it is the user's responsibilty to be aware of it (Caveat emptor!)
Unfortunately I don't know if this issue is documented anywhere formally.


HTH

Robert Aldwinckle
---


How can I explain this is normal?

Also, he got confused with those temporary files ~filename... He
thinks that is not how it works.

Is there a Web site to show in basic and non-computer language on how
this works? Thank you in advance.
--
"Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: NT
( ) or

Ant is currently not listening to any songs on his home computer.




Ads
  #2  
Old October 19th 05, 10:27 PM
mpt
external usenet poster
 
Posts: n/a
Default How do you explain

I've long wondered why MS doesn't have the additional option of saving that
LAST document we were working on before we exited with a too-hasty "don't
save."

It's nice to have automatic saves done so that we don't lose all from power
outages, etc. But over-hasty exiting is a known user failing and easily
remediable by keeping just one more file on a disk that already has
thousands of files on it already.

Or heck, track the 20 last documents worked on.

Richard

"Robert Aldwinckle" wrote in message
...
(posting from ie6.browser)

"Ant" wrote in message
...
Hello.

How do you tell computer illterates/newbies that you can't edit file
attachments (e.g., Word documents) from e-mails that are temporary
files. Ugh, he doesn't understand that Open and Save options are two
different things. Basically, he opened a Word document via email, made
changes, and saved it. He closed Word, and then that file go "poof"! I
cannot recover that file either.



You could if you have an undelete utility.

The problem is that OE creates a temporary file to decode the attachment
into and that filename is passed to Word. When the E-mail which causes
the file to be created is closed the file is deleted. Perhaps your user
would have had more luck with closing the E-mail *before* editing the copy
of the attachment that Word must make. E.g. what does Word do when
it discovers that the file it wants to resave has been deleted?--Recreate
the temporary file to be left as an orphan in the TIF? Etc.

I think that this question would be better addressed in a Word newsgroup.
(crossposting to one now.) E.g. why would Word permit saving into a
known
temporary directory without at least a warning? Also, wouldn't Word (at
least
for a while) have an undo file to help the user recover at least partially
after
this clear user error? The problem is caused by a usability defect in
Word
IMO but it is the user's responsibilty to be aware of it (Caveat emptor!)
Unfortunately I don't know if this issue is documented anywhere formally.


HTH

Robert Aldwinckle
---


How can I explain this is normal?

Also, he got confused with those temporary files ~filename... He
thinks that is not how it works.

Is there a Web site to show in basic and non-computer language on how
this works? Thank you in advance.
--
"Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: NT
( ) or

Ant is currently not listening to any songs on his home computer.






  #3  
Old October 20th 05, 02:38 AM
Charles Kenyon
external usenet poster
 
Posts: n/a
Default How do you explain

Tell people that for security reasons they must save the attachment to their
My Documents folder first and that they can then open it from there.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Robert Aldwinckle" wrote in message
...
(posting from ie6.browser)

"Ant" wrote in message
...
Hello.

How do you tell computer illterates/newbies that you can't edit file
attachments (e.g., Word documents) from e-mails that are temporary
files. Ugh, he doesn't understand that Open and Save options are two
different things. Basically, he opened a Word document via email, made
changes, and saved it. He closed Word, and then that file go "poof"! I
cannot recover that file either.



You could if you have an undelete utility.

The problem is that OE creates a temporary file to decode the attachment
into and that filename is passed to Word. When the E-mail which causes
the file to be created is closed the file is deleted. Perhaps your user
would have had more luck with closing the E-mail *before* editing the copy
of the attachment that Word must make. E.g. what does Word do when
it discovers that the file it wants to resave has been deleted?--Recreate
the temporary file to be left as an orphan in the TIF? Etc.

I think that this question would be better addressed in a Word newsgroup.
(crossposting to one now.) E.g. why would Word permit saving into a
known
temporary directory without at least a warning? Also, wouldn't Word (at
least
for a while) have an undo file to help the user recover at least partially
after
this clear user error? The problem is caused by a usability defect in
Word
IMO but it is the user's responsibilty to be aware of it (Caveat emptor!)
Unfortunately I don't know if this issue is documented anywhere formally.


HTH

Robert Aldwinckle
---


How can I explain this is normal?

Also, he got confused with those temporary files ~filename... He
thinks that is not how it works.

Is there a Web site to show in basic and non-computer language on how
this works? Thank you in advance.
--
"Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: NT
( ) or

Ant is currently not listening to any songs on his home computer.






  #4  
Old October 26th 05, 12:54 AM
Klaus Linke
external usenet poster
 
Posts: n/a
Default How do you explain

Maybe Word could give a warning when you save in a temp folder?
And maybe somebody could suggest that in the beta for the next version?

Regards,
Klaus


"Charles Kenyon" schrieb im
Newsbeitrag ...
Tell people that for security reasons they must save the attachment to
their My Documents folder first and that they can then open it from there.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Robert Aldwinckle" wrote in message
...
(posting from ie6.browser)

"Ant" wrote in message
...
Hello.

How do you tell computer illterates/newbies that you can't edit file
attachments (e.g., Word documents) from e-mails that are temporary
files. Ugh, he doesn't understand that Open and Save options are two
different things. Basically, he opened a Word document via email, made
changes, and saved it. He closed Word, and then that file go "poof"! I
cannot recover that file either.



You could if you have an undelete utility.

The problem is that OE creates a temporary file to decode the attachment
into and that filename is passed to Word. When the E-mail which causes
the file to be created is closed the file is deleted. Perhaps your user
would have had more luck with closing the E-mail *before* editing the
copy
of the attachment that Word must make. E.g. what does Word do when
it discovers that the file it wants to resave has been deleted?--Recreate
the temporary file to be left as an orphan in the TIF? Etc.

I think that this question would be better addressed in a Word newsgroup.
(crossposting to one now.) E.g. why would Word permit saving into a
known
temporary directory without at least a warning? Also, wouldn't Word (at
least
for a while) have an undo file to help the user recover at least
partially after
this clear user error? The problem is caused by a usability defect in
Word
IMO but it is the user's responsibilty to be aware of it (Caveat emptor!)
Unfortunately I don't know if this issue is documented anywhere formally.


HTH

Robert Aldwinckle
---


How can I explain this is normal?

Also, he got confused with those temporary files ~filename... He
thinks that is not how it works.

Is there a Web site to show in basic and non-computer language on how
this works? Thank you in advance.
--
"Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: NT
( ) or

Ant is currently not listening to any songs on his home computer.








  #5  
Old October 26th 05, 03:16 AM
Gary Smith
external usenet poster
 
Posts: n/a
Default How do you explain

How is Word supposed to recognize that a folder is a temp folder? The
only thing special about temp folders is how they're managed. While there
are certain default names and locations for temp folders, they can be
changed and may be different on different Windows versions.


In microsoft.public.windows.inetexplorer.ie6.browser Klaus Linke wrote:
Maybe Word could give a warning when you save in a temp folder?
And maybe somebody could suggest that in the beta for the next version?


Regards,
Klaus



"Charles Kenyon" schrieb im
Newsbeitrag ...
Tell people that for security reasons they must save the attachment to
their My Documents folder first and that they can then open it from there.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Robert Aldwinckle" wrote in message
...
(posting from ie6.browser)

"Ant" wrote in message
...
Hello.

How do you tell computer illterates/newbies that you can't edit file
attachments (e.g., Word documents) from e-mails that are temporary
files. Ugh, he doesn't understand that Open and Save options are two
different things. Basically, he opened a Word document via email, made
changes, and saved it. He closed Word, and then that file go "poof"! I
cannot recover that file either.


You could if you have an undelete utility.

The problem is that OE creates a temporary file to decode the attachment
into and that filename is passed to Word. When the E-mail which causes
the file to be created is closed the file is deleted. Perhaps your user
would have had more luck with closing the E-mail *before* editing the
copy
of the attachment that Word must make. E.g. what does Word do when
it discovers that the file it wants to resave has been deleted?--Recreate
the temporary file to be left as an orphan in the TIF? Etc.

I think that this question would be better addressed in a Word newsgroup.
(crossposting to one now.) E.g. why would Word permit saving into a
known
temporary directory without at least a warning? Also, wouldn't Word (at
least
for a while) have an undo file to help the user recover at least
partially after
this clear user error? The problem is caused by a usability defect in
Word
IMO but it is the user's responsibilty to be aware of it (Caveat emptor!)
Unfortunately I don't know if this issue is documented anywhere formally.


HTH

Robert Aldwinckle
---


How can I explain this is normal?

Also, he got confused with those temporary files ~filename... He
thinks that is not how it works.

Is there a Web site to show in basic and non-computer language on how
this works? Thank you in advance.
--
"Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web Site)
| |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net
\ _ / Remove ANT from e-mail address: NT
( ) or

Ant is currently not listening to any songs on his home computer.








--
Gary L. Smith
Columbus, Ohio
  #6  
Old October 26th 05, 04:51 AM
Klaus Linke
external usenet poster
 
Posts: n/a
Default How do you explain

How is Word supposed to recognize that a folder is a temp folder?


Hi Gary,

As long as it's all MS infrastructure (Word, Outlook, OE, Windows,
especially if Word is used as the mail editor for Outlook/OE), why shouldn't
that be possible?

Klaus



"Gary Smith" schrieb im Newsbeitrag
...
How is Word supposed to recognize that a folder is a temp folder? The
only thing special about temp folders is how they're managed. While there
are certain default names and locations for temp folders, they can be
changed and may be different on different Windows versions.


In microsoft.public.windows.inetexplorer.ie6.browser Klaus Linke
wrote:
Maybe Word could give a warning when you save in a temp folder?
And maybe somebody could suggest that in the beta for the next version?


Regards,
Klaus



"Charles Kenyon" schrieb im
Newsbeitrag ...
Tell people that for security reasons they must save the attachment to
their My Documents folder first and that they can then open it from
there.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Robert Aldwinckle" wrote in message
...
(posting from ie6.browser)

"Ant" wrote in message
...
Hello.

How do you tell computer illterates/newbies that you can't edit file
attachments (e.g., Word documents) from e-mails that are temporary
files. Ugh, he doesn't understand that Open and Save options are two
different things. Basically, he opened a Word document via email,
made
changes, and saved it. He closed Word, and then that file go "poof"!
I
cannot recover that file either.


You could if you have an undelete utility.

The problem is that OE creates a temporary file to decode the
attachment
into and that filename is passed to Word. When the E-mail which
causes
the file to be created is closed the file is deleted. Perhaps your
user
would have had more luck with closing the E-mail *before* editing the
copy
of the attachment that Word must make. E.g. what does Word do when
it discovers that the file it wants to resave has been
deleted?--Recreate
the temporary file to be left as an orphan in the TIF? Etc.

I think that this question would be better addressed in a Word
newsgroup.
(crossposting to one now.) E.g. why would Word permit saving into a
known
temporary directory without at least a warning? Also, wouldn't Word
(at
least
for a while) have an undo file to help the user recover at least
partially after
this clear user error? The problem is caused by a usability defect
in
Word
IMO but it is the user's responsibilty to be aware of it (Caveat
emptor!)
Unfortunately I don't know if this issue is documented anywhere
formally.


HTH

Robert Aldwinckle
---


How can I explain this is normal?

Also, he got confused with those temporary files ~filename... He
thinks that is not how it works.

Is there a Web site to show in basic and non-computer language on how
this works? Thank you in advance.
--
"Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web
Site)
| |o o| | Ant's Quality Foraged Links (AQFL):
http://aqfl.net
\ _ / Remove ANT from e-mail address:
NT
( ) or

Ant is currently not listening to any songs on his home computer.








--
Gary L. Smith
Columbus, Ohio



  #7  
Old October 27th 05, 06:51 AM
Gary Smith
external usenet poster
 
Posts: n/a
Default How do you explain

In microsoft.public.windows.inetexplorer.ie6.browser Klaus Linke wrote:
How is Word supposed to recognize that a folder is a temp folder?


As long as it's all MS infrastructure (Word, Outlook, OE, Windows,
especially if Word is used as the mail editor for Outlook/OE), why shouldn't
that be possible?


There's nothing at all special about a temp folder. A folder is a folder.
The temp folder is a temp folder precisely because OE is using it that
way. It stores the file there for Word to access and then deletes the
file when it decides that you're done with it. THe folder could have any
name and be located anywhere in the file system. Word has no way to know
what's going on. It just does what it's told.


"Gary Smith" schrieb im Newsbeitrag
...
How is Word supposed to recognize that a folder is a temp folder? The
only thing special about temp folders is how they're managed. While there
are certain default names and locations for temp folders, they can be
changed and may be different on different Windows versions.


In microsoft.public.windows.inetexplorer.ie6.browser Klaus Linke
wrote:
Maybe Word could give a warning when you save in a temp folder?
And maybe somebody could suggest that in the beta for the next version?


Regards,
Klaus



"Charles Kenyon" schrieb im
Newsbeitrag ...
Tell people that for security reasons they must save the attachment to
their My Documents folder first and that they can then open it from
there.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

"Robert Aldwinckle" wrote in message
...
(posting from ie6.browser)

"Ant" wrote in message
...
Hello.

How do you tell computer illterates/newbies that you can't edit file
attachments (e.g., Word documents) from e-mails that are temporary
files. Ugh, he doesn't understand that Open and Save options are two
different things. Basically, he opened a Word document via email,
made
changes, and saved it. He closed Word, and then that file go "poof"!
I
cannot recover that file either.


You could if you have an undelete utility.

The problem is that OE creates a temporary file to decode the
attachment
into and that filename is passed to Word. When the E-mail which
causes
the file to be created is closed the file is deleted. Perhaps your
user
would have had more luck with closing the E-mail *before* editing the
copy
of the attachment that Word must make. E.g. what does Word do when
it discovers that the file it wants to resave has been
deleted?--Recreate
the temporary file to be left as an orphan in the TIF? Etc.

I think that this question would be better addressed in a Word
newsgroup.
(crossposting to one now.) E.g. why would Word permit saving into a
known
temporary directory without at least a warning? Also, wouldn't Word
(at
least
for a while) have an undo file to help the user recover at least
partially after
this clear user error? The problem is caused by a usability defect
in
Word
IMO but it is the user's responsibilty to be aware of it (Caveat
emptor!)
Unfortunately I don't know if this issue is documented anywhere
formally.


HTH

Robert Aldwinckle
---


How can I explain this is normal?

Also, he got confused with those temporary files ~filename... He
thinks that is not how it works.

Is there a Web site to show in basic and non-computer language on how
this works? Thank you in advance.
--
"Don't be no Ant-Man. An Ant-Man has very low horizons." --unknown
/\___/\
/ /\ /\ \ Phillip (Ant) @ http://antfarm.ma.cx (Personal Web
Site)
| |o o| | Ant's Quality Foraged Links (AQFL):
http://aqfl.net
\ _ / Remove ANT from e-mail address:
NT
( ) or

Ant is currently not listening to any songs on his home computer.








--
Gary L. Smith
Columbus, Ohio




--
Gary L. Smith
Columbus, Ohio
 




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