[Rick Liebert]

When I exit a Word 2003 document I am no longer asked if I want to save
changes. How can I correct this?

[Graham Mayor]

This was probably the result of a recent Windows update. I can't remember
the number of the particular update, but I believe it has been corrected, so
try updating Windows again. Maybe someone else will pop up with the correct
patch number so you can uninstall it?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Rick Liebert wrote:
When I exit a Word 2003 document I am no longer asked if I want to
save changes. How can I correct this?

[Rick Liebert]

Thank you for your comment Graham. I'll investigate the updates.

The odd thing is if I log in as a different user the problem goes away which
points to my user profile (the normal.dot file or a registry setting). I have
tried to delete my existing normal.dot file but for some reason it keeps
restoring itself. I have also tried copying the normal.dot file from the
"good" users profile, but cannot get it to work.

I'm still stumped!

"Graham Mayor" wrote:

This was probably the result of a recent Windows update. I can't remember
the number of the particular update, but I believe it has been corrected, so
try updating Windows again. Maybe someone else will pop up with the correct
patch number so you can uninstall it?

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org


Rick Liebert wrote:
When I exit a Word 2003 document I am no longer asked if I want to
save changes. How can I correct this?

[Rick Liebert]

The problem was in the startup file. I use GOLDMINE software. It's GMLINK.DOT
macro was causing the issue. I used the Microsoft troubleshooting macro to
methodically try different solutions until I solved the issue.

"Rick Liebert" wrote:

When I exit a Word 2003 document I am no longer asked if I want to save
changes. How can I correct this?