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Track Changes grayed out
Owner created a word.doc in 2007 and sent for review/comments. When owner
received word.doc back from reviewers, on REVIEW tab, TRACK CHANGES & ACCEPT / REJECT are grayed out. When you click on PROTECT DOCUMENT, there is a Stop Protection button at the bottom of the screen. When you click on it, it prompts for password. Reviewers verified they did not create a password and only made edits/comments to version received from the Owner. The Owner did not set up password protection for the document. If try to combine or compare, also get the password prompt. Any suggestions how the original owner can review the comments and accept/reject? NOTE: Orginal document created in 2007, then saved in 97-03 compatibility mode. The reviewers made their edits/comments in 2003...could it be a version compatibility issue? |
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#2
Posted to microsoft.public.word.docmanagement
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Track Changes grayed out
Hi PRD,
Owner created a word.doc in 2007 and sent for review/comments. When owner received word.doc back from reviewers, on REVIEW tab, TRACK CHANGES & ACCEPT / REJECT are grayed out. When you click on PROTECT DOCUMENT, there is a Stop Protection button at the bottom of the screen. When you click on it, it prompts for password. Reviewers verified they did not create a password and only made edits/comments to version received from the Owner. The Owner did not set up password protection for the document. If try to combine or compare, also get the password prompt. Any suggestions how the original owner can review the comments and accept/reject? NOTE: Orginal document created in 2007, then saved in 97-03 compatibility mode. The reviewers made their edits/comments in 2003...could it be a version compatibility issue? Have you updated to the Beta2TR release? Does the problem still manifest? Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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#3
Posted to microsoft.public.word.docmanagement
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Track Changes grayed out
We just upgraded to BTR2. Problem persists.
"Cindy M." wrote: Hi PRD, Owner created a word.doc in 2007 and sent for review/comments. When owner received word.doc back from reviewers, on REVIEW tab, TRACK CHANGES & ACCEPT / REJECT are grayed out. When you click on PROTECT DOCUMENT, there is a Stop Protection button at the bottom of the screen. When you click on it, it prompts for password. Reviewers verified they did not create a password and only made edits/comments to version received from the Owner. The Owner did not set up password protection for the document. If try to combine or compare, also get the password prompt. Any suggestions how the original owner can review the comments and accept/reject? NOTE: Orginal document created in 2007, then saved in 97-03 compatibility mode. The reviewers made their edits/comments in 2003...could it be a version compatibility issue? Have you updated to the Beta2TR release? Does the problem still manifest? Cindy Meister INTER-Solutions, Switzerland http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005) http://www.word.mvps.org This reply is posted in the Newsgroup; please post any follow question or reply in the newsgroup and not by e-mail :-) |
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