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office suite 2007 word & outlook freeze on opening, not excel
In Office Suite 2007: I cannot open Word or Outlook but can open Excel &
Access- they both operate normally. Once, Word opened then stopped responding & "asked" if I wanted to open in Safe mode; I did and it worked fine. I also get the same Not Responding "white haze" screen in Windows Live Mail when trying to open MWV files. Any suggestions would help. BTW, I have uninstalled and reinstalled Office Suite 2007...still not working normally. And it did work okay until a few weeks ago. Appeciate any suggestions. Thanks in advance. |
#2
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office suite 2007 word & outlook freeze on opening, not excel
I forgot to add: I use Vista Home Premium. No problem with XP.
"Robert722" wrote: In Office Suite 2007: I cannot open Word or Outlook but can open Excel & Access- they both operate normally. Once, Word opened then stopped responding & "asked" if I wanted to open in Safe mode; I did and it worked fine. I also get the same Not Responding "white haze" screen in Windows Live Mail when trying to open MWV files. Any suggestions would help. BTW, I have uninstalled and reinstalled Office Suite 2007...still not working normally. And it did work okay until a few weeks ago. Appeciate any suggestions. Thanks in advance. |
#3
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office suite 2007 word & outlook freeze on opening, not excel
You probably have an incompatible add-in or corrupt normal template (which
would be retained over an install) see http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://word.mvps.org/FAQs/AppErrors/...peningWord.htm. Without checking I don't know if the latter has been updated to cover 2007 yet, but the general principles remain true even if not. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Robert722 wrote: In Office Suite 2007: I cannot open Word or Outlook but can open Excel & Access- they both operate normally. Once, Word opened then stopped responding & "asked" if I wanted to open in Safe mode; I did and it worked fine. I also get the same Not Responding "white haze" screen in Windows Live Mail when trying to open MWV files. Any suggestions would help. BTW, I have uninstalled and reinstalled Office Suite 2007...still not working normally. And it did work okay until a few weeks ago. Appeciate any suggestions. Thanks in advance. |
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