I created a standard template for everyone to use BUT it works on some
computers and not on others. Everyone is opening the same file from our
server, everyone has windows xp (I also tested it on microsoft 2003 and it
worked) Same margins same file.

The text box in the header on some computers appears wrong - like all of a
sudden the text box is too small. I need to know if I can lock the
information but still allow people to use it for letters and faxes etc.

What happend to my templates???

A document can and will appear (and print) differently on different
computers if they use different printer drivers (even if the same printer).
See http://word.mvps.org/FAQs/Formatting/TextReflow.htm.

For more on setting up a letterhead template, take a look at: How to set up
letterhead or some other document where you want one header on the first
page and a different header on other pages.
http://www.addbalance.com/word/headersfooters.htm This gives step-by-step
instructions. (It also has the following links)

Some other pages to look at:

Letterhead Tips and Instructions
http://home.earthlink.net/~wordfaqs/Letterhead.htm

Letterhead Textboxes and Styles tutorial
http://addbalance.com/word/download....StylesTutorial

Template Basics
http://www.addbalance.com/usersguide/templates.htm

How to Create a Template - Part 2 - essential reading
http://www.mvps.org/word/FAQs/Custom...platePart2.htm

Word "Forms"
http://www.addbalance.com/word/wordw...rces.htm#Forms and

Word for Word Perfect Users
http://www.addbalance.com/word/wordperfect.htm if you are coming from a WP
environment (or even if you are not).

If you are interested in creating templates that will work with the letter
wizard or use that wizard, you should look at the chapter on Advanced
Document Formatting in Using Office 2003 (or whatever your version is),
Special Edition, by Ed Bott and Woody Leonhard. It has detailed instructions
including instructions on getting the fields you want from your Outlook
Contacts for addressing a letter. (Chapter 19 of SE Using Office 2003) You
should be able to get this through your public library or at Amazon.com
http://www.amazon.com/exec/obidos/IS...ncecheckbookA/

Hope this helps,
--

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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"Weary assitant" Weary wrote in message
...
I created a standard template for everyone to use BUT it works on some
computers and not on others. Everyone is opening the same file from our
server, everyone has windows xp (I also tested it on microsoft 2003 and it
worked) Same margins same file.

The text box in the header on some computers appears wrong - like all of a
sudden the text box is too small. I need to know if I can lock the
information but still allow people to use it for letters and faxes etc.

What happend to my templates???