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#1
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Word User Network Problem
Ok the problem im having is quiet strange.
On our network we have one user that when she tries to use Microsoft word it will freeze and make the computer really slow, under the processes WINWORD.EXE is using 99% of the CPU and continues to until word is closed, making word unusable. I have found that only using MS word will cause this problem and that this only happens to one user. The problem occurs no matter what computer the user logs onto in the organistation. When i log onto the computer, using my user name word work fine. when she logs onto any pc under her user account it has this problem. I cannot find any help on this problem on the web any help will be greatly apreciated. |
#2
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What version of Word are you using and which patches do you have
installed? (Take a look under Help/About). -- Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ ""Alpine" Tom" wrote in message ... Ok the problem im having is quiet strange. On our network we have one user that when she tries to use Microsoft word it will freeze and make the computer really slow, under the processes WINWORD.EXE is using 99% of the CPU and continues to until word is closed, making word unusable. I have found that only using MS word will cause this problem and that this only happens to one user. The problem occurs no matter what computer the user logs onto in the organistation. When i log onto the computer, using my user name word work fine. when she logs onto any pc under her user account it has this problem. I cannot find any help on this problem on the web any help will be greatly apreciated. |
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