I've made up a very simple document that is a home inventory.

The original page-layout is 1" borders, top/bottom/left/right.

The first line on the first page of the document is a title in 18pt
Bold/Underline.

The second line on the first page is a subtitle in 16pt Bold/Underline

The third line on the first page is a sub-subtitle in 14pt Bold/Underline

All the rest of the lines on the page are body-text. Each line of body-text
is a single inventory item.


It happens that the contents of the first page are all the contents of the
"Refrigerator" sub-subtitle.

The beginning of the second page is therefore the second sub-subtitle.

This area of the document is a long list that spans 4 pages.

Near the bottom of the 5th page is the third sub-subtitle. The list
continues on to the 6th page.

Near the middle of the 6th page is the fourth sub-subtitle. The list
continues on to the 7th page, where the document ends.


Things look fine in both Page-Layout and Print-Preview modes. The
text is shown properly on the page, respecting the top and bottom
margins.

However, when printed, the page margins on the second and
subsequent pages vary markedly from the first page.

The first page properly shows the top of the 18pt Title Text at the 1"
top margin mark -- with free-space at the bottom of the document
of 1", respecting the fact that it is impossible to add another line of
text to this page without overflowing the bottom margin.

The second page shows the top of the 14pt sub-subtitle text at the 1.5"
mark. I certainly didn't put it there... More importantly, the bottom
margin has shifted down so the bottom margin is now 0.75" This
completely breaks with the page-layout specification I set up during
the initial document-layout-creation process.

All subsequent pages respect the top-margin and bottom-margin
settings as for the second page. It's as if the whole page of info
has been shifted down -- but Word doesn't show or display this on
screen.


Things I've checked:

1. I first thought this might be a printer problem. I've checked the
hardware printer margins in the printer itself. No problems that
I can see there.

2. I then thought this might be a printer driver problem. My printer
is an NEC Silentwriter 95, which has both Postscript Level 2 and
LaserJet 3 emulations. I tried changing the printer to the other
emulation and reprinted the document using the other printer
driver. Exactly the same layout prints using both printer drivers.

3. Yes, I've brought both WXP-SP2 and OXP-SP3 completely up
to date according to both Windows Update and Office Update.
(I confirm that all subsequent updates past WXP-SP2 and
OXP-SP3 are installed -- both Windows Update and Office
Update show as fully up to date.)


Anybody else seen this? I think I've found a bug, but I certainly
don't remember seeing this before -- so this may be a consequence
of a recent DLL update set that hasn't been properly regression
tested.

Further insights are most welcome.


Thanks,


Bill

Hi Bill,

My immediate inclination is that you have "Different first page"
activated in File/Page Setup/Layout, and that something in the
header/footer area is causing this?

The first page properly shows the top of the 18pt Title Text at the 1"
top margin mark -- with free-space at the bottom of the document
of 1", respecting the fact that it is impossible to add another line of
text to this page without overflowing the bottom margin.

The second page shows the top of the 14pt sub-subtitle text at the 1.5"
mark. I certainly didn't put it there... More importantly, the bottom
margin has shifted down so the bottom margin is now 0.75" This
completely breaks with the page-layout specification I set up during
the initial document-layout-creation process.

All subsequent pages respect the top-margin and bottom-margin
settings as for the second page. It's as if the whole page of info
has been shifted down -- but Word doesn't show or display this on
screen.


Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or
reply in the newsgroup and not by e-mail :-)

Hi, Cindy. I checked the File/Page Setup/Layout tab.

As far as I can see it's bog-stock. However, there is
one item that might affect this -- the Section Start is
set to "New Page".

I don't particularly see how this could create the described
condition -- especially as it does *not* show on Print
Preview -- but it's the only thing on the Layout page that
might impact the situation as far as I can see.

I've changed this to continuous and reprinted. Things have
definitely changed, but there is still some misformatting.

Now the first and second pages have the correct layout,
but the third and subsequent pages are shifted down by
0.25".

The shift seems to follow whenever I add a new subtitle-item.
For example, the body-text on page 3 lines up with the
beginning of the body-text on page 2, but the bottom margin is
extended down to suit the original page-layout dimensions.

Things change again on Page 5. There is a new subtitle-item
in the middle of that Page -- the top and bottom margins are
shifted down by 0.5" and the margins stay that way for the
rest of the document.


Any further ideas?


Thanks,



Bill




Cindy M -WordMVP- wrote:
Hi Bill,

My immediate inclination is that you have "Different first page"
activated in File/Page Setup/Layout, and that something in the
header/footer area is causing this?

The first page properly shows the top of the 18pt Title Text at the
1" top margin mark -- with free-space at the bottom of the document
of 1", respecting the fact that it is impossible to add another line
of text to this page without overflowing the bottom margin.

The second page shows the top of the 14pt sub-subtitle text at the
1.5" mark. I certainly didn't put it there... More importantly,
the bottom margin has shifted down so the bottom margin is now 0.75"
This completely breaks with the page-layout specification I set up
during the initial document-layout-creation process.

All subsequent pages respect the top-margin and bottom-margin
settings as for the second page. It's as if the whole page of info
has been shifted down -- but Word doesn't show or display this on
screen.


Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow
question or reply in the newsgroup and not by e-mail :-)

If you would like me to look at the misbehaving file, send a *small* sample
to . In your email, please recapitulate the problem so
I'll know what to be looking for.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

"Bill Drake" wrote in message
...
Hi, Cindy. I checked the File/Page Setup/Layout tab.

As far as I can see it's bog-stock. However, there is
one item that might affect this -- the Section Start is
set to "New Page".

I don't particularly see how this could create the described
condition -- especially as it does *not* show on Print
Preview -- but it's the only thing on the Layout page that
might impact the situation as far as I can see.

I've changed this to continuous and reprinted. Things have
definitely changed, but there is still some misformatting.

Now the first and second pages have the correct layout,
but the third and subsequent pages are shifted down by
0.25".

The shift seems to follow whenever I add a new subtitle-item.
For example, the body-text on page 3 lines up with the
beginning of the body-text on page 2, but the bottom margin is
extended down to suit the original page-layout dimensions.

Things change again on Page 5. There is a new subtitle-item
in the middle of that Page -- the top and bottom margins are
shifted down by 0.5" and the margins stay that way for the
rest of the document.


Any further ideas?


Thanks,



Bill




Cindy M -WordMVP- wrote:
Hi Bill,

My immediate inclination is that you have "Different first page"
activated in File/Page Setup/Layout, and that something in the
header/footer area is causing this?

The first page properly shows the top of the 18pt Title Text at the
1" top margin mark -- with free-space at the bottom of the document
of 1", respecting the fact that it is impossible to add another line
of text to this page without overflowing the bottom margin.

The second page shows the top of the 14pt sub-subtitle text at the
1.5" mark. I certainly didn't put it there... More importantly,
the bottom margin has shifted down so the bottom margin is now 0.75"
This completely breaks with the page-layout specification I set up
during the initial document-layout-creation process.

All subsequent pages respect the top-margin and bottom-margin
settings as for the second page. It's as if the whole page of info
has been shifted down -- but Word doesn't show or display this on
screen.


Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow
question or reply in the newsgroup and not by e-mail :-)

Hi Bill,

As far as I can see it's bog-stock. However, there is
one item that might affect this -- the Section Start is
set to "New Page".

Are you using any section breaks?

Are you using any tables?

Hmmm. Are you sure you're working with Word and not
WordPerfect g? This is something I might expect to see in
WordPerfect...

OK, let's check out some general trouble-shooting things
and see if we can track this down any closer.

1. I'd certainly suspect the printer/driver combination. If
you can, I'd try printing this on a totally different
system and see if that behaves.

2. Are you seeing this ONLY in the one document? If you
save the document as plain text, open it and print (no
formatting, of course) does it behave as you'd expect?

3. If you then using the standard heading styles, no
modifications, does everything stay OK?

4. Now, if you use Tools/Templates and Addins/Organizer to
copy the styles from the original file to this "stripped"
one, does the problem come back?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update
Jun 8 2004)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any
follow question or reply in the newsgroup and not by e-mail
:-)