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Graham Mayor Graham Mayor is offline
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Default How do I find a lost file (an attachment in Outlook)?

If the link in my earlier post does not help locate it, chances are that
your network log-in clears the cache and so it is lost. It is bad practice,
for this reason, to open and edit attachments without first saving to the
hard drive.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org




HM wrote:
I was in a hurry today and opened an email with an Excel attachment in
Outlook. I edited the excel attachment and saved it with a different
file name accidently into the Outlook log-on\local settings\temp
internet\OLK798 folder. I go back to my e-mail open the attachment,
but I am not able to retrieve the file save with different file name.
Of course, the excel attachment is not on my pc folder, as I looked
for these folders on my c:\drive directory.

How can I retrieve an excel attachment from a temp internet\OLK798
folder without Outlook? I called our IT help at work and they were
not able to help me? Please help....


"Herb Tyson [MVP]" wrote:

The Save As method works sometimes, but not always. In Word 2007 (my
default when I open an attachment in Outlook, since I'm using Office
2007 as my primary), when you click Save As for an attachment, it
intelligently defaults to your default documents directory. So, it
doesn't give you the location of the attachment as the default
location. I suspect that this was done to prevent precisely the kind
of problem you had.

As I recall, the Save As method for locating a lost/saved attachment
works in Word 2003 and earlier, but not in Word 2007. So, when that
trick started failing me when I moved to Word 2007, I switched to
the Document Properties method, which works regardless of version.

Another trick that works if the email is still open or if you
clicked Yes to saving changes to the email AFTER you saved/closed
the file in Word, is to re-open the attachment in the original
email. The saved version should be there.

I'm glad you found your file! Having been there and done that, I
know what a relief it is not to lose your work.

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"Eric" wrote in message
...
Thanks. That's what I ended up doing today.

Actually my technique was both more complicated, and less
complicated.

More complicated: I had already done a Save As to a known temp
folder. Therefore, when I subsequently did a Save As to find out
the location of the
file, Word had "lost" the location. So I opened *another* email
with a Word
attachment, and opened the attachment, and did a Save As then. That
allowed
me to locate the mysterious folder.

Less complicated: Instead of copying properties in one step and
finding the
lost file in another step, I did a Save As to open the folder, but
did not do
a save. Then I looked for my lost file in that directory, and
(thankfully!) I
found it. Then right-click on the file and Copy. Then I was able to
paste the
file into another email, or into a folder in Windows Explorer.

Less complicated? Maybe not, just a different approach.

Before I resorted to this, I did try to Find the lost file from
Windows Explorer, but Explorer could not find it for some reason,
and in fact did not
even display the folder. Sometimes the mysteries of Windows are
beyond human
understanding (or at least, beyond mine)

Thanks for your help.

"Herb Tyson [MVP]" wrote:

The same thing happens to me on occasion. When it does, I
double-click a *different* attachment so that it opens using Word,
hoping that it will put
this attachment in the identical temporary file location. I then
choose File - Properties, and copy the Location: in the General
tab to the clipboard (even though you can't change the location
there... you can select
it an copy it to the clipboard... click in the Location field,
press Ctrl+A
to select it, then Ctrl+C to copy it to the clipboard).

I then close the Document Properties box, press Ctrl+O (File Open
in Word),
paste the location into the File name field, and press Enter. This
takes me
to the temp location, where I usually find my saved file. From
there, you can open it, save it, copy it, etc.

This sounds complicated... but usually takes only a couple of
seconds, and
is a lot faster than trying to find the file using Windows
Explorer.

--
Herb Tyson MS MVP
Author of the Word 2007 Bible
Blog: http://word2007bible.herbtyson.com
Web: http://www.herbtyson.com


"Eric" wrote in message
...
I don't know whether this is a Word question or an Outlook
question, but let
me start here....

I've got Windows XP and I'm using Word 2003 and Outlook 2003.
When I receive
a Word document as an attachment in Outlook, I ordinarily save it
immediately
in My Documents or a temp folder before I start to edit it. But
occasionally
I make a mistake, and edit the attachment directly. (I also have a
friend
who
does the same thing, and sometimes calls me for help.)

Obviously I save my file. But then when I close the Outlook
message and look
for my file, it's gone. Sometimes I've been able to recover it and
sometimes
not.

I think Word, or maybe Outlook, may be saving it in a hidden
folder.

Clearly the proper solution is to remember always to save my file
in a known
location before I start to edit it. But when I'm forgetful, or
distracted,
or
stupid, and fail to do this, how can I find the file to recover
it?

Thanks.



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