[Shirley Ernewin]

I've been working on a critical document that required input from several sources. The file closed and the recovered file 'repair' included a bookmark which I couldn't get rid of. If I clicked anywhere in the document, the bookmark put me on the title page - and all options were greyed out. After trying everything I could think of to get rid of it, I selected all and copied into a new file. That appeared to work except that now all of the highlighting I had done on the original document file - is truly embedded - I can't get rid of it! I'm an expert Word user but have never run into this - can anyone help me?

[Venky62]

Strange problem. Have you tried copying the entire content of the file into notepad and saving it as a txt file first? That will remove all unnecessary formatting. You can then open the txt file in word. Hopefully, the highlighting should disappear.

Originally Posted by Shirley Ernewin

I've been working on a critical document that required input from several sources. The file closed and the recovered file 'repair' included a bookmark which I couldn't get rid of. If I clicked anywhere in the document, the bookmark put me on the title page - and all options were greyed out. After trying everything I could think of to get rid of it, I selected all and copied into a new file. That appeared to work except that now all of the highlighting I had done on the original document file - is truly embedded - I can't get rid of it! I'm an expert Word user but have never run into this - can anyone help me?