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#1
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Unable to open any Word 2003 documents
because when I try (double-clicking a Word 2003 document, named for example
My Paper) an error message pops up. The text of this message: "Word cannot open this document template (C:\Program Files...PDFMaker.dot). After I click OK to that, I get the error message "The file My Paper is not available." Furthermore, when I try to close Word, even if I haven't used it at all, I get the error message "The file Normal already exists. Do you want to replace it?" followed by yes no cancel. If you click no, it directs you to a Template folder where you can save a new template, but I always choose yes to this question, which is the only way I can exit Word 2003. What can I do so that I can open my Word documents? Chuk Kittredge |
#2
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To start with, disable the Office Plug-in in Norton AntiVirus. You may also
need to update your Acrobat add-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Chuk Kittredge" wrote in message ... because when I try (double-clicking a Word 2003 document, named for example My Paper) an error message pops up. The text of this message: "Word cannot open this document template (C:\Program Files...PDFMaker.dot). After I click OK to that, I get the error message "The file My Paper is not available." Furthermore, when I try to close Word, even if I haven't used it at all, I get the error message "The file Normal already exists. Do you want to replace it?" followed by yes no cancel. If you click no, it directs you to a Template folder where you can save a new template, but I always choose yes to this question, which is the only way I can exit Word 2003. What can I do so that I can open my Word documents? Chuk Kittredge |
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