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Word 2007 save as problem.
Hi,
I had to call Microsoft support because I had a problem with getting the Windows update and here's what they did: Here is a summary of the key points of the service request for your records: ACTION :We tried to install the update RESULT :We were unable to do so as the update was getting offered again. CAUSE :Some dll files corruption RESOLUTION :We registered all the necessary and required dll files and fixed the problem These actions fix the problem but I noticed afterwards that when I use the Save as in Word it doesn't give me the three choices any more it just saves the new reversion. I think they were write over the excising file save to a new files and merge in to the file. I am not sure if this is correct but it something like that. I have done the repair on both the download versions and the CD and also completely uninstalled with both versions. But the problem is still there and I DIDN'T have to reactive and all my settings were still there. Can someone tell me what to do on this. I really hate to go back to MS because I couldn't understand the first guy and he hung up on me but the second guy did fix the problem. I think I have a corrupt file in word and also One note which I do not use. But Excel & PowerPoint work as they always did on Save as. -- Have a good day, RScotti remove "nospam" in order to email me. |
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