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#1
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Word Freezing Up
We recently rolled out Office 2003 on our network. I have a user that is
attempting to open attachments in emails and both Word and Excel have frozen up. When it freezes, I can't do anything to shut it down, not even End Tasking it. I have to physically shut the PC down to make it stop. Any thoughts on what we could be seeing? This is only affecting one user at this time and I have reimaged her PC with no help. |
#2
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First, try cleaning up the PC, Sean:
http://www.officearticles.com/misc/h...hard_drive.htm ************ Anne Troy www.OfficeArticles.com "Sean Rudman" wrote in message ... We recently rolled out Office 2003 on our network. I have a user that is attempting to open attachments in emails and both Word and Excel have frozen up. When it freezes, I can't do anything to shut it down, not even End Tasking it. I have to physically shut the PC down to make it stop. Any thoughts on what we could be seeing? This is only affecting one user at this time and I have reimaged her PC with no help. |
#3
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Hi Anne
I will try this and see what it does. However, this a brand new Dell PC with a fresh image on it. I don't think the user has had time to create most of these problems. I am seeing quite a few posts here about Word freezing up in different scenarios. I am wondering if this is another of those times. "Anne Troy" wrote: First, try cleaning up the PC, Sean: http://www.officearticles.com/misc/h...hard_drive.htm ************ Anne Troy www.OfficeArticles.com "Sean Rudman" wrote in message ... We recently rolled out Office 2003 on our network. I have a user that is attempting to open attachments in emails and both Word and Excel have frozen up. When it freezes, I can't do anything to shut it down, not even End Tasking it. I have to physically shut the PC down to make it stop. Any thoughts on what we could be seeing? This is only affecting one user at this time and I have reimaged her PC with no help. |
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