[Ker_01]

I work in a corporate IT environment. We use Office2003 on WinXPsp2. I have
MS Word set up as my default email editor in MS Outlook.

When I open outlook and close it without creating any emails (without
accessing Word as the editor) I have no problems.
When I open word and use it, then close it I have no problems.

However, when I open Outlook and create any email (regardless of whether it
is saved, etc.), then close Outlook (the individual email already having
been sent, saved, or deleted) I get the following dialogue box:

-------------------------------------------------------------
Microsoft Office Word
Changes have been made that affect the global template, Normal. Do you want
to save those changes?
[Show Help]
[Yes] [No] [Cancel]
-------------------------------------------------------------
{it really says "Normal." I would have expected it to say "Normal.dot", but
maybe that pulls from the folder view setting where I hide known file
extensions?}

Regardless of my yes/no/cancel response, this dialogue box comes up
every_single_time I close Outlook after using email. This is getting really
annoying.

I've confirmed that the normal.dot template is local (not shared on a
server) by finding it in MS Office templates, deleting it, then opening Word
and verifying that Word recreates it in that directory.

Does anyone have any ideas what might cause Outlook to think it needs to
change the normal template every time?

Thank you,
Keith