We have a 170 page document that is not opening correctly on *some* people's
systems (Windows XP, Word 2002). I have checked options, including
compatibility options, and cannot find any consistent item that would be
causing this problem. The problem appears to be primarily the heading
styles, which are losing not only their numbering but almost all of their
formatting (heading 1 retains the kerning option, but that's it). Copying
the heading styles from another document doesn't work either. At this point
the solution has been to copy and paste the document (all but the last
paragraph) to a new document. This works, but it does not answer the
question why this is happening - and only on a few people's systems. The
problem may be the source document, but without knowing what the problem is
(and why it's inconsistent) I don't know what to look for. ANY ideas,
however strange, would be welcome.

TIA,
Mike