[Chilscout]

Running Word 2007 on XP machine.

When I start a new document, Word sets it to the wrong size. For example, a
document set as A4 stes to a size of 27cm x 21cm. Similar things happen when
A3 is selected and even when a custome size is set to A4 dimensions.

When I open normal.dotm it works fine.

It is as if Word is opening a different template to when it opens first
time, when ctrl-N is used or when opening NEWBlank Document from the Office
menu.

This is a recent phenomenon. but I cannot pin it down to being caused by one
particular event, I am afraid.

Short of reinstalling, which I don't really want to do as I would have to do
the entire Office suite and not just Word, does anyone have any
answers/thoughts?

[Suzanne S. Barnhill]

Are you seeing these dimensions as a Custom size on the Paper tab of Page
Setup, or are you judging from the ruler in Print Layout view? If the
latter, see http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Chilscout" wrote in message
...
Running Word 2007 on XP machine.

When I start a new document, Word sets it to the wrong size. For example,
a
document set as A4 stes to a size of 27cm x 21cm. Similar things happen
when
A3 is selected and even when a custome size is set to A4 dimensions.

When I open normal.dotm it works fine.

It is as if Word is opening a different template to when it opens first
time, when ctrl-N is used or when opening NEWBlank Document from the
Office
menu.

This is a recent phenomenon. but I cannot pin it down to being caused by
one
particular event, I am afraid.

Short of reinstalling, which I don't really want to do as I would have to
do
the entire Office suite and not just Word, does anyone have any
answers/thoughts?

[Lene Fredborg]

I am not sure from your description but the problem could be that you have by
accident turned off the setting €œShow white space between pages in Print
Layout€� (Office button Word Options Display category). This happens if
you double-click the top edge of a page.

See:
http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm

--
Regards
Lene Fredborg - Microsoft MVP (Word)
DocTools - Denmark
www.thedoctools.com
Document automation - add-ins, macros and templates for Microsoft Word


"Chilscout" wrote:

Running Word 2007 on XP machine.

When I start a new document, Word sets it to the wrong size. For example, a
document set as A4 stes to a size of 27cm x 21cm. Similar things happen when
A3 is selected and even when a custome size is set to A4 dimensions.

When I open normal.dotm it works fine.

It is as if Word is opening a different template to when it opens first
time, when ctrl-N is used or when opening NEWBlank Document from the Office
menu.

This is a recent phenomenon. but I cannot pin it down to being caused by one
particular event, I am afraid.

Short of reinstalling, which I don't really want to do as I would have to do
the entire Office suite and not just Word, does anyone have any
answers/thoughts?

[Chilscout]

Lene & Suzanne

Many thanks. This did the trick. Not sure when/how I unchecked the box as I
hardly ever go to the options menu, but hey, you've solved my dilemma.

Dean

"Lene Fredborg" wrote:

I am not sure from your description but the problem could be that you have by
accident turned off the setting €œShow white space between pages in Print
Layout€� (Office button Word Options Display category). This happens if
you double-click the top edge of a page.

See:
http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm

--
Regards
Lene Fredborg - Microsoft MVP (Word)
DocTools - Denmark
www.thedoctools.com
Document automation - add-ins, macros and templates for Microsoft Word


"Chilscout" wrote:

Running Word 2007 on XP machine.

When I start a new document, Word sets it to the wrong size. For example, a
document set as A4 stes to a size of 27cm x 21cm. Similar things happen when
A3 is selected and even when a custome size is set to A4 dimensions.

When I open normal.dotm it works fine.

It is as if Word is opening a different template to when it opens first
time, when ctrl-N is used or when opening NEWBlank Document from the Office
menu.

This is a recent phenomenon. but I cannot pin it down to being caused by one
particular event, I am afraid.

Short of reinstalling, which I don't really want to do as I would have to do
the entire Office suite and not just Word, does anyone have any
answers/thoughts?

[Chilscout]

That's done the trick. Thanks Suzanne

"Suzanne S. Barnhill" wrote:

Are you seeing these dimensions as a Custom size on the Paper tab of Page
Setup, or are you judging from the ruler in Print Layout view? If the
latter, see http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Chilscout" wrote in message
...
Running Word 2007 on XP machine.

When I start a new document, Word sets it to the wrong size. For example,
a
document set as A4 stes to a size of 27cm x 21cm. Similar things happen
when
A3 is selected and even when a custome size is set to A4 dimensions.

When I open normal.dotm it works fine.

It is as if Word is opening a different template to when it opens first
time, when ctrl-N is used or when opening NEWBlank Document from the
Office
menu.

This is a recent phenomenon. but I cannot pin it down to being caused by
one
particular event, I am afraid.

Short of reinstalling, which I don't really want to do as I would have to
do
the entire Office suite and not just Word, does anyone have any
answers/thoughts?

[Suzanne S. Barnhill]

Note that in Word 2003, an injudicious click in the right place at the wrong
time (or vice versa) will do it. This was corrected in Word 2007 so that a
double-click is required, making it far less likely to be done
inadvertently.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Chilscout" wrote in message
...
Lene & Suzanne

Many thanks. This did the trick. Not sure when/how I unchecked the box as
I
hardly ever go to the options menu, but hey, you've solved my dilemma.

Dean

"Lene Fredborg" wrote:

I am not sure from your description but the problem could be that you
have by
accident turned off the setting "Show white space between pages in Print
Layout" (Office button Word Options Display category). This happens
if
you double-click the top edge of a page.

See:
http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm

--
Regards
Lene Fredborg - Microsoft MVP (Word)
DocTools - Denmark
www.thedoctools.com
Document automation - add-ins, macros and templates for Microsoft Word


"Chilscout" wrote:

Running Word 2007 on XP machine.

When I start a new document, Word sets it to the wrong size. For
example, a
document set as A4 stes to a size of 27cm x 21cm. Similar things happen
when
A3 is selected and even when a custome size is set to A4 dimensions.

When I open normal.dotm it works fine.

It is as if Word is opening a different template to when it opens first
time, when ctrl-N is used or when opening NEWBlank Document from the
Office
menu.

This is a recent phenomenon. but I cannot pin it down to being caused
by one
particular event, I am afraid.

Short of reinstalling, which I don't really want to do as I would have
to do
the entire Office suite and not just Word, does anyone have any
answers/thoughts?