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#1
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Word Wants to Save Global Template
Yesterday, for the first time, I got the following message when closing down
word: Changes have been made that affect the global template. Do you want to save them? First, I don't know what I would have changed in the global template in the last 24 hours and secondly, how do I get this to go away? At this point, I'm not saving any of these changes. |
#2
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You get the message because changes have been made. You do not want the
message (smoke alarm) to go away, you want the changes (smoke or fire) to go away. It is essential that you have a good virus detection/elimination program on your computer if you are connected to the Internet. (but see the third paragraph about Norton AV) The message "Changes have been made that affect the global template - normal. Do you wish to save those changes?" is an important warning. It suppplements your virus detector and handles other potential problems. Its display means that changes have been made, whether you intended to make changes or not. You can also get it when your template has been altered by a poorly written Add-In program or by a virus. An isolated message usually means you really did make a change. Examples include storing an AutoText entry, a macro, or changing a style or toolbar or default font. The reason for the message being shown repeatedly is almost always a poorly written Add-In. The Norton AV Office Plug-In seems to be the most frequent offender recently, but that can change as some other poorly written program comes on the market. Other offenders include the MS Works Suite Add-In, EZ-Photo, Scansoft, and Adobe Acrobat. These all install Add-Ins that mess with your normal.dot when they shouldn't do so and don't need to do so. Some of these are .dot files, others are installed. See URL: http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm for instructions on seeing what Add-Ins you have. (Having Add-Ins is not a bad thing. I run Word with 15 Add-Ins, most of which I wrote myself.) Start with the Add-Ins I've noted. If you have any of them, decide whether they are worth the annoyance they are causing you. Probably they are not. Disable any that are not worth the candle. Restart Word and see if your problem is gone. If not... If you start Word using Start = Run: Winword.exe /a you'll end up with Word out of the box loading without your saved normal.dot file, with no macros and no Add-Ins. You may notice that it loads much more quickly than you are used to seing. When you close it, you won't get the "normal.dot" prompt. Doing this may fix the problem, by itself, but probably will not. Generally, it is a diagnostic, not a fix. So, what you need to do is disable all of your Add-Ins (don't delete them). Start by moving .dot files out of your Word Startup folder, one-by-one, with Word closed. Restart Word and see if that Add-In caused the problem. If not, put it back in and take the next one out. (You can put them in a sub-folder of your Startup folder.) If none of them are the problem, move to the .com Add-Ins that have to be uninstalled. If your offender is not on my list, please write back and let us know which one caused your problems. Write to the company that put out the Add-In with a complaint, and possibly a bill for your time. Hope this helps, -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://www.mvps.org/word which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Barb Reinhardt" wrote in message ... Yesterday, for the first time, I got the following message when closing down word: Changes have been made that affect the global template. Do you want to save them? First, I don't know what I would have changed in the global template in the last 24 hours and secondly, how do I get this to go away? At this point, I'm not saving any of these changes. |
#3
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Thanks. I'll check the items you suggest and let you know what I find.
"Charles Kenyon" wrote in message ... You get the message because changes have been made. You do not want the message (smoke alarm) to go away, you want the changes (smoke or fire) to go away. It is essential that you have a good virus detection/elimination program on your computer if you are connected to the Internet. (but see the third paragraph about Norton AV) The message "Changes have been made that affect the global template - normal. Do you wish to save those changes?" is an important warning. It suppplements your virus detector and handles other potential problems. Its display means that changes have been made, whether you intended to make changes or not. You can also get it when your template has been altered by a poorly written Add-In program or by a virus. An isolated message usually means you really did make a change. Examples include storing an AutoText entry, a macro, or changing a style or toolbar or default font. The reason for the message being shown repeatedly is almost always a poorly written Add-In. The Norton AV Office Plug-In seems to be the most frequent offender recently, but that can change as some other poorly written program comes on the market. Other offenders include the MS Works Suite Add-In, EZ-Photo, Scansoft, and Adobe Acrobat. These all install Add-Ins that mess with your normal.dot when they shouldn't do so and don't need to do so. Some of these are .dot files, others are installed. See URL: http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm for instructions on seeing what Add-Ins you have. (Having Add-Ins is not a bad thing. I run Word with 15 Add-Ins, most of which I wrote myself.) Start with the Add-Ins I've noted. If you have any of them, decide whether they are worth the annoyance they are causing you. Probably they are not. Disable any that are not worth the candle. Restart Word and see if your problem is gone. If not... If you start Word using Start = Run: Winword.exe /a you'll end up with Word out of the box loading without your saved normal.dot file, with no macros and no Add-Ins. You may notice that it loads much more quickly than you are used to seing. When you close it, you won't get the "normal.dot" prompt. Doing this may fix the problem, by itself, but probably will not. Generally, it is a diagnostic, not a fix. So, what you need to do is disable all of your Add-Ins (don't delete them). Start by moving .dot files out of your Word Startup folder, one-by-one, with Word closed. Restart Word and see if that Add-In caused the problem. If not, put it back in and take the next one out. (You can put them in a sub-folder of your Startup folder.) If none of them are the problem, move to the .com Add-Ins that have to be uninstalled. If your offender is not on my list, please write back and let us know which one caused your problems. Write to the company that put out the Add-In with a complaint, and possibly a bill for your time. Hope this helps, -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://www.mvps.org/word which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Barb Reinhardt" wrote in message ... Yesterday, for the first time, I got the following message when closing down word: Changes have been made that affect the global template. Do you want to save them? First, I don't know what I would have changed in the global template in the last 24 hours and secondly, how do I get this to go away? At this point, I'm not saving any of these changes. |
#4
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An orphan temp file will also cause this problem -
http://www.gmayor.com/what_to_do_when_word_crashes.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Barb Reinhardt wrote: Thanks. I'll check the items you suggest and let you know what I find. "Charles Kenyon" wrote in message ... You get the message because changes have been made. You do not want the message (smoke alarm) to go away, you want the changes (smoke or fire) to go away. It is essential that you have a good virus detection/elimination program on your computer if you are connected to the Internet. (but see the third paragraph about Norton AV) The message "Changes have been made that affect the global template - normal. Do you wish to save those changes?" is an important warning. It suppplements your virus detector and handles other potential problems. Its display means that changes have been made, whether you intended to make changes or not. You can also get it when your template has been altered by a poorly written Add-In program or by a virus. An isolated message usually means you really did make a change. Examples include storing an AutoText entry, a macro, or changing a style or toolbar or default font. The reason for the message being shown repeatedly is almost always a poorly written Add-In. The Norton AV Office Plug-In seems to be the most frequent offender recently, but that can change as some other poorly written program comes on the market. Other offenders include the MS Works Suite Add-In, EZ-Photo, Scansoft, and Adobe Acrobat. These all install Add-Ins that mess with your normal.dot when they shouldn't do so and don't need to do so. Some of these are .dot files, others are installed. See URL: http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm for instructions on seeing what Add-Ins you have. (Having Add-Ins is not a bad thing. I run Word with 15 Add-Ins, most of which I wrote myself.) Start with the Add-Ins I've noted. If you have any of them, decide whether they are worth the annoyance they are causing you. Probably they are not. Disable any that are not worth the candle. Restart Word and see if your problem is gone. If not... If you start Word using Start = Run: Winword.exe /a you'll end up with Word out of the box loading without your saved normal.dot file, with no macros and no Add-Ins. You may notice that it loads much more quickly than you are used to seing. When you close it, you won't get the "normal.dot" prompt. Doing this may fix the problem, by itself, but probably will not. Generally, it is a diagnostic, not a fix. So, what you need to do is disable all of your Add-Ins (don't delete them). Start by moving .dot files out of your Word Startup folder, one-by-one, with Word closed. Restart Word and see if that Add-In caused the problem. If not, put it back in and take the next one out. (You can put them in a sub-folder of your Startup folder.) If none of them are the problem, move to the .com Add-Ins that have to be uninstalled. If your offender is not on my list, please write back and let us know which one caused your problems. Write to the company that put out the Add-In with a complaint, and possibly a bill for your time. Hope this helps, -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://www.mvps.org/word which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Barb Reinhardt" wrote in message ... Yesterday, for the first time, I got the following message when closing down word: Changes have been made that affect the global template. Do you want to save them? First, I don't know what I would have changed in the global template in the last 24 hours and secondly, how do I get this to go away? At this point, I'm not saving any of these changes. |
#5
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Charles,
FYI, I'm Six Sigma Green belt certified and Black Belt Trained and I'm also an ASQ Certified Quality Engineer. My mind set is to eliminate the root cause as opposed to putting in a band aid. Barb "Charles Kenyon" wrote in message ... You get the message because changes have been made. You do not want the message (smoke alarm) to go away, you want the changes (smoke or fire) to go away. It is essential that you have a good virus detection/elimination program on your computer if you are connected to the Internet. (but see the third paragraph about Norton AV) The message "Changes have been made that affect the global template - normal. Do you wish to save those changes?" is an important warning. It suppplements your virus detector and handles other potential problems. Its display means that changes have been made, whether you intended to make changes or not. You can also get it when your template has been altered by a poorly written Add-In program or by a virus. An isolated message usually means you really did make a change. Examples include storing an AutoText entry, a macro, or changing a style or toolbar or default font. The reason for the message being shown repeatedly is almost always a poorly written Add-In. The Norton AV Office Plug-In seems to be the most frequent offender recently, but that can change as some other poorly written program comes on the market. Other offenders include the MS Works Suite Add-In, EZ-Photo, Scansoft, and Adobe Acrobat. These all install Add-Ins that mess with your normal.dot when they shouldn't do so and don't need to do so. Some of these are .dot files, others are installed. See URL: http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm for instructions on seeing what Add-Ins you have. (Having Add-Ins is not a bad thing. I run Word with 15 Add-Ins, most of which I wrote myself.) Start with the Add-Ins I've noted. If you have any of them, decide whether they are worth the annoyance they are causing you. Probably they are not. Disable any that are not worth the candle. Restart Word and see if your problem is gone. If not... If you start Word using Start = Run: Winword.exe /a you'll end up with Word out of the box loading without your saved normal.dot file, with no macros and no Add-Ins. You may notice that it loads much more quickly than you are used to seing. When you close it, you won't get the "normal.dot" prompt. Doing this may fix the problem, by itself, but probably will not. Generally, it is a diagnostic, not a fix. So, what you need to do is disable all of your Add-Ins (don't delete them). Start by moving .dot files out of your Word Startup folder, one-by-one, with Word closed. Restart Word and see if that Add-In caused the problem. If not, put it back in and take the next one out. (You can put them in a sub-folder of your Startup folder.) If none of them are the problem, move to the .com Add-Ins that have to be uninstalled. If your offender is not on my list, please write back and let us know which one caused your problems. Write to the company that put out the Add-In with a complaint, and possibly a bill for your time. Hope this helps, -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://www.mvps.org/word which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Barb Reinhardt" wrote in message ... Yesterday, for the first time, I got the following message when closing down word: Changes have been made that affect the global template. Do you want to save them? First, I don't know what I would have changed in the global template in the last 24 hours and secondly, how do I get this to go away? At this point, I'm not saving any of these changes. |
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