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#1
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Cannot Unprotect Document
I am using Office 2003 with SP, which is running on Windows XP SP2. We
origionally had Office 2000 on this computer and a bunch of documents were created with Off. 2k, school documnents, and they were all Protected. This is dealing with one user. We wiped and reloaded the computer (fresh XP and Office 2003 install), the documents were saved (on the server) and then put back in. Now when we open any of the documents we cannot unprotect them. If you go to the "Tools" menu there is no "Unprotect Document", just Protect Document. Even if you hit protect document then go to tools again it is not there. So she cannot edit the documents. I even tried copy and pasting the existing document into a new document, still no go. Any ideas? GP |
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#2
Posted to microsoft.public.word.docmanagement
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Cannot Unprotect Document
If this is true of all saved documents, not just transferred ones...
Have you activated your copy of Word? Check under the Help menu. If there is a command there about "Activate" try it. If you have a version that doesn't require activation there won't be such a command. If you have already activated, it will tell you that. If you have a trial version, you need to purchase the full version. "How to convert a Office 2003 Trial Edition to a Full Retail Edition" http://support.microsoft.com/?kbid=831023 "OFFXP: About Office Activation and Reduced Functionality" http://support.microsoft.com/?kbid=293151 "Frequently asked questions about the Office Activation Wizard and reduced-functionality mode in Office 2003" http://support.microsoft.com/?kbid=827291 -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs which is awesome! My criminal law site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Schoolguy" wrote in message ... I am using Office 2003 with SP, which is running on Windows XP SP2. We origionally had Office 2000 on this computer and a bunch of documents were created with Off. 2k, school documnents, and they were all Protected. This is dealing with one user. We wiped and reloaded the computer (fresh XP and Office 2003 install), the documents were saved (on the server) and then put back in. Now when we open any of the documents we cannot unprotect them. If you go to the "Tools" menu there is no "Unprotect Document", just Protect Document. Even if you hit protect document then go to tools again it is not there. So she cannot edit the documents. I even tried copy and pasting the existing document into a new document, still no go. Any ideas? GP |
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#3
Posted to microsoft.public.word.docmanagement
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Cannot Unprotect Document
Yes, I work in a school system and tis is an enterprise edition, open license.
Thanks I will check out the links. "Charles Kenyon" wrote: If this is true of all saved documents, not just transferred ones... Have you activated your copy of Word? Check under the Help menu. If there is a command there about "Activate" try it. If you have a version that doesn't require activation there won't be such a command. If you have already activated, it will tell you that. If you have a trial version, you need to purchase the full version. "How to convert a Office 2003 Trial Edition to a Full Retail Edition" http://support.microsoft.com/?kbid=831023 "OFFXP: About Office Activation and Reduced Functionality" http://support.microsoft.com/?kbid=293151 "Frequently asked questions about the Office Activation Wizard and reduced-functionality mode in Office 2003" http://support.microsoft.com/?kbid=827291 -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs which is awesome! My criminal law site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Schoolguy" wrote in message ... I am using Office 2003 with SP, which is running on Windows XP SP2. We origionally had Office 2000 on this computer and a bunch of documents were created with Off. 2k, school documnents, and they were all Protected. This is dealing with one user. We wiped and reloaded the computer (fresh XP and Office 2003 install), the documents were saved (on the server) and then put back in. Now when we open any of the documents we cannot unprotect them. If you go to the "Tools" menu there is no "Unprotect Document", just Protect Document. Even if you hit protect document then go to tools again it is not there. So she cannot edit the documents. I even tried copy and pasting the existing document into a new document, still no go. Any ideas? GP |
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#4
Posted to microsoft.public.word.docmanagement
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Cannot Unprotect Document
Even though they are properly licensed and installed, after a while they
will stop allowing documents to be edited unless you activate them. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Schoolguy" wrote in message ... Yes, I work in a school system and tis is an enterprise edition, open license. Thanks I will check out the links. "Charles Kenyon" wrote: If this is true of all saved documents, not just transferred ones... Have you activated your copy of Word? Check under the Help menu. If there is a command there about "Activate" try it. If you have a version that doesn't require activation there won't be such a command. If you have already activated, it will tell you that. If you have a trial version, you need to purchase the full version. "How to convert a Office 2003 Trial Edition to a Full Retail Edition" http://support.microsoft.com/?kbid=831023 "OFFXP: About Office Activation and Reduced Functionality" http://support.microsoft.com/?kbid=293151 "Frequently asked questions about the Office Activation Wizard and reduced-functionality mode in Office 2003" http://support.microsoft.com/?kbid=827291 -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs which is awesome! My criminal law site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Schoolguy" wrote in message ... I am using Office 2003 with SP, which is running on Windows XP SP2. We origionally had Office 2000 on this computer and a bunch of documents were created with Off. 2k, school documnents, and they were all Protected. This is dealing with one user. We wiped and reloaded the computer (fresh XP and Office 2003 install), the documents were saved (on the server) and then put back in. Now when we open any of the documents we cannot unprotect them. If you go to the "Tools" menu there is no "Unprotect Document", just Protect Document. Even if you hit protect document then go to tools again it is not there. So she cannot edit the documents. I even tried copy and pasting the existing document into a new document, still no go. Any ideas? GP |
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#5
Posted to microsoft.public.word.docmanagement
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Cannot Unprotect Document
I clicked on activate and it said that it was already activated.
I emailed one of the documents to myself, opened it on a different machine, running Office XP 2002 and I got the same result. For some reason Word is not recognizing these documents as protected documents. Hmm... "Charles Kenyon" wrote: Even though they are properly licensed and installed, after a while they will stop allowing documents to be edited unless you activate them. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Schoolguy" wrote in message ... Yes, I work in a school system and tis is an enterprise edition, open license. Thanks I will check out the links. "Charles Kenyon" wrote: If this is true of all saved documents, not just transferred ones... Have you activated your copy of Word? Check under the Help menu. If there is a command there about "Activate" try it. If you have a version that doesn't require activation there won't be such a command. If you have already activated, it will tell you that. If you have a trial version, you need to purchase the full version. "How to convert a Office 2003 Trial Edition to a Full Retail Edition" http://support.microsoft.com/?kbid=831023 "OFFXP: About Office Activation and Reduced Functionality" http://support.microsoft.com/?kbid=293151 "Frequently asked questions about the Office Activation Wizard and reduced-functionality mode in Office 2003" http://support.microsoft.com/?kbid=827291 -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs which is awesome! My criminal law site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Schoolguy" wrote in message ... I am using Office 2003 with SP, which is running on Windows XP SP2. We origionally had Office 2000 on this computer and a bunch of documents were created with Off. 2k, school documnents, and they were all Protected. This is dealing with one user. We wiped and reloaded the computer (fresh XP and Office 2003 install), the documents were saved (on the server) and then put back in. Now when we open any of the documents we cannot unprotect them. If you go to the "Tools" menu there is no "Unprotect Document", just Protect Document. Even if you hit protect document then go to tools again it is not there. So she cannot edit the documents. I even tried copy and pasting the existing document into a new document, still no go. Any ideas? GP |
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#6
Posted to microsoft.public.word.docmanagement
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Cannot Unprotect Document
Send one to me wordfaq at addbalance dot com. I'll take a look at it.
-- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Schoolguy" wrote in message ... I clicked on activate and it said that it was already activated. I emailed one of the documents to myself, opened it on a different machine, running Office XP 2002 and I got the same result. For some reason Word is not recognizing these documents as protected documents. Hmm... "Charles Kenyon" wrote: Even though they are properly licensed and installed, after a while they will stop allowing documents to be edited unless you activate them. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Schoolguy" wrote in message ... Yes, I work in a school system and tis is an enterprise edition, open license. Thanks I will check out the links. "Charles Kenyon" wrote: If this is true of all saved documents, not just transferred ones... Have you activated your copy of Word? Check under the Help menu. If there is a command there about "Activate" try it. If you have a version that doesn't require activation there won't be such a command. If you have already activated, it will tell you that. If you have a trial version, you need to purchase the full version. "How to convert a Office 2003 Trial Edition to a Full Retail Edition" http://support.microsoft.com/?kbid=831023 "OFFXP: About Office Activation and Reduced Functionality" http://support.microsoft.com/?kbid=293151 "Frequently asked questions about the Office Activation Wizard and reduced-functionality mode in Office 2003" http://support.microsoft.com/?kbid=827291 -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs which is awesome! My criminal law site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Schoolguy" wrote in message ... I am using Office 2003 with SP, which is running on Windows XP SP2. We origionally had Office 2000 on this computer and a bunch of documents were created with Off. 2k, school documnents, and they were all Protected. This is dealing with one user. We wiped and reloaded the computer (fresh XP and Office 2003 install), the documents were saved (on the server) and then put back in. Now when we open any of the documents we cannot unprotect them. If you go to the "Tools" menu there is no "Unprotect Document", just Protect Document. Even if you hit protect document then go to tools again it is not there. So she cannot edit the documents. I even tried copy and pasting the existing document into a new document, still no go. Any ideas? GP |
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#7
Posted to microsoft.public.word.docmanagement
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Cannot Unprotect Document
In your email, you said:
A little less than half way down of the document, you will see an example of what is locked/protected. There are little boxes in the left margin that normally, after you unprotected the doc, would allow you to put an x in or take an x out of the box, then protect it again. But they are grayed out now. I know you can go into the properties of "each box" and check it, but that's not how it was working and that's laborious. Thanks for taking the time to look at this. (end of quoted material) This is not how to be using a protected form. A protected form should be left protected most of the time. What you sent me really isn't suitable for a protected form. There are a number of ways to create and use clickable checkboxes in documents / templates. Some require protected or locked forms, others do not. Take a look at the Checkbox template available at http://www.addbalance.com/word/downl...#CheckboxAddIn for an exploration of these. When a form is protected for documents, clicking on the checkbox checks it or unchecks it. I can't figure out why you couldn't unprotect it, though. I used the padlock button on the forms toolbar with no trouble. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Charles Kenyon" wrote in message ... Send one to me wordfaq at addbalance dot com. I'll take a look at it. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Schoolguy" wrote in message ... I clicked on activate and it said that it was already activated. I emailed one of the documents to myself, opened it on a different machine, running Office XP 2002 and I got the same result. For some reason Word is not recognizing these documents as protected documents. Hmm... "Charles Kenyon" wrote: Even though they are properly licensed and installed, after a while they will stop allowing documents to be edited unless you activate them. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Schoolguy" wrote in message ... Yes, I work in a school system and tis is an enterprise edition, open license. Thanks I will check out the links. "Charles Kenyon" wrote: If this is true of all saved documents, not just transferred ones... Have you activated your copy of Word? Check under the Help menu. If there is a command there about "Activate" try it. If you have a version that doesn't require activation there won't be such a command. If you have already activated, it will tell you that. If you have a trial version, you need to purchase the full version. "How to convert a Office 2003 Trial Edition to a Full Retail Edition" http://support.microsoft.com/?kbid=831023 "OFFXP: About Office Activation and Reduced Functionality" http://support.microsoft.com/?kbid=293151 "Frequently asked questions about the Office Activation Wizard and reduced-functionality mode in Office 2003" http://support.microsoft.com/?kbid=827291 -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs which is awesome! My criminal law site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Schoolguy" wrote in message ... I am using Office 2003 with SP, which is running on Windows XP SP2. We origionally had Office 2000 on this computer and a bunch of documents were created with Off. 2k, school documnents, and they were all Protected. This is dealing with one user. We wiped and reloaded the computer (fresh XP and Office 2003 install), the documents were saved (on the server) and then put back in. Now when we open any of the documents we cannot unprotect them. If you go to the "Tools" menu there is no "Unprotect Document", just Protect Document. Even if you hit protect document then go to tools again it is not there. So she cannot edit the documents. I even tried copy and pasting the existing document into a new document, still no go. Any ideas? GP |
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