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#1
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Labels do not print properly
When creating labels they print fine on paper and compare to the labels by
holding up to the light....but when you print them on the sheet of labels, they do not recoginze the margin at the top and also then instead of 10 down it printed only 9 down....what's up? |
#2
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On Fri, 3 Dec 2004 14:25:01 -0800, "Karen"
wrote: When creating labels they print fine on paper and compare to the labels by holding up to the light....but when you print them on the sheet of labels, they do not recoginze the margin at the top and also then instead of 10 down it printed only 9 down....what's up? Hi Karen, Word neither knows nor cares what kind of paper you stick in the printer. The rubber rollers inside the printer that push/pull the paper through might be getting hard or slick, causing them to slip on the smoother label stock. Or maybe because the label stock is thicker than plain paper, the printer has a harder time handling it. If you can borrow another printer, try that. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org |
#3
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Thanks for the reply. It did not make sense to me that they would not print
correct. It's a brand new printer/scanner. I will save the file and try it on a different printer. "Jay Freedman" wrote: On Fri, 3 Dec 2004 14:25:01 -0800, "Karen" wrote: When creating labels they print fine on paper and compare to the labels by holding up to the light....but when you print them on the sheet of labels, they do not recoginze the margin at the top and also then instead of 10 down it printed only 9 down....what's up? Hi Karen, Word neither knows nor cares what kind of paper you stick in the printer. The rubber rollers inside the printer that push/pull the paper through might be getting hard or slick, causing them to slip on the smoother label stock. Or maybe because the label stock is thicker than plain paper, the printer has a harder time handling it. If you can borrow another printer, try that. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org |
#4
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I still don't understand even though they printed without the top margin
which could be the feed rollers, why would they only print 9 lables down instead of 10 as the label format was set. For example the last row should have started with ie Fred Smith and it ended with the row above it. "Jay Freedman" wrote: On Fri, 3 Dec 2004 14:25:01 -0800, "Karen" wrote: When creating labels they print fine on paper and compare to the labels by holding up to the light....but when you print them on the sheet of labels, they do not recoginze the margin at the top and also then instead of 10 down it printed only 9 down....what's up? Hi Karen, Word neither knows nor cares what kind of paper you stick in the printer. The rubber rollers inside the printer that push/pull the paper through might be getting hard or slick, causing them to slip on the smoother label stock. Or maybe because the label stock is thicker than plain paper, the printer has a harder time handling it. If you can borrow another printer, try that. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org |
#5
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Hi Karen,
Even though I'm pretty sure I know what you'll answer, I have to ask: are you changing anything in the software between runs, besides simply changing the paper in the printer? Also, how are you sending the job to the printer? Is this a "mail merge to printer", or clicking Print from the Tools Envelopes and Labels dialog, or did you create a separate document and print that? Try this experiment: Make a separate label document, if you haven't already done it. From the Labels dialog this is the New Document button; from mail merge, choose to merge to a document instead of the printer. Check the Print Preview: does it show the proper number of labels? Now put one sheet of plain paper on top of one sheet of label stock in the printer feed tray. Go to File Print and ask for 2 copies. Do you get the same results on both sheets? If so, how many label rows were printed? What happened to the margin? -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org On Sat, 4 Dec 2004 20:25:01 -0800, "Karen" wrote: I still don't understand even though they printed without the top margin which could be the feed rollers, why would they only print 9 lables down instead of 10 as the label format was set. For example the last row should have started with ie Fred Smith and it ended with the row above it. "Jay Freedman" wrote: On Fri, 3 Dec 2004 14:25:01 -0800, "Karen" wrote: When creating labels they print fine on paper and compare to the labels by holding up to the light....but when you print them on the sheet of labels, they do not recoginze the margin at the top and also then instead of 10 down it printed only 9 down....what's up? Hi Karen, Word neither knows nor cares what kind of paper you stick in the printer. The rubber rollers inside the printer that push/pull the paper through might be getting hard or slick, causing them to slip on the smoother label stock. Or maybe because the label stock is thicker than plain paper, the printer has a harder time handling it. If you can borrow another printer, try that. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org |
#6
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Additionally, if you have ever added a header to Normal.dot (even if you
later deleted it), the header paragraph remains and messes up the alignment of labels. Try changing the header margin to 0" and see if that solves the problem. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jay Freedman" wrote in message ... Hi Karen, Even though I'm pretty sure I know what you'll answer, I have to ask: are you changing anything in the software between runs, besides simply changing the paper in the printer? Also, how are you sending the job to the printer? Is this a "mail merge to printer", or clicking Print from the Tools Envelopes and Labels dialog, or did you create a separate document and print that? Try this experiment: Make a separate label document, if you haven't already done it. From the Labels dialog this is the New Document button; from mail merge, choose to merge to a document instead of the printer. Check the Print Preview: does it show the proper number of labels? Now put one sheet of plain paper on top of one sheet of label stock in the printer feed tray. Go to File Print and ask for 2 copies. Do you get the same results on both sheets? If so, how many label rows were printed? What happened to the margin? -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org On Sat, 4 Dec 2004 20:25:01 -0800, "Karen" wrote: I still don't understand even though they printed without the top margin which could be the feed rollers, why would they only print 9 lables down instead of 10 as the label format was set. For example the last row should have started with ie Fred Smith and it ended with the row above it. "Jay Freedman" wrote: On Fri, 3 Dec 2004 14:25:01 -0800, "Karen" wrote: When creating labels they print fine on paper and compare to the labels by holding up to the light....but when you print them on the sheet of labels, they do not recoginze the margin at the top and also then instead of 10 down it printed only 9 down....what's up? Hi Karen, Word neither knows nor cares what kind of paper you stick in the printer. The rubber rollers inside the printer that push/pull the paper through might be getting hard or slick, causing them to slip on the smoother label stock. Or maybe because the label stock is thicker than plain paper, the printer has a harder time handling it. If you can borrow another printer, try that. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org |
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