[pfflynn]

Hi All,

Overnight an automatic update forced restart of my systems. I had a Word
doc open at the time. Upon starting Word this morning, the program enters
document recovery, but hangs. Its completely dead, can't cotinue with the
recovery and have to exit the program. I assume that this is rogue file
blocking startup. Any hints out there?

Thanks very much in advance for tips.

Cheers,

P.

[Graham Mayor]

You have now found out why we don't recommend allowing automatic updates to
update without your permission and the wisdom of leaving open unsaved
documents overnight.

The chances of recovering the document from the autorecovery are slim to
non-existent, so with Word and Outlook closed, romove it from the folder
C:\Documents and Settings\user name\Application Data\Microsoft\Word
(that location will be different for Windows Vista)
Then see http://www.gmayor.com/what_to_do_when_word_crashes.htm before
attempting to restart Word.

--

Graham Mayor - Word MVP

My web site www.gmayor.com
Word MVP web site http://word.mvps.org



pfflynn wrote:
Hi All,

Overnight an automatic update forced restart of my systems. I had a
Word doc open at the time. Upon starting Word this morning, the
program enters document recovery, but hangs. Its completely dead,
can't cotinue with the recovery and have to exit the program. I
assume that this is rogue file blocking startup. Any hints out there?

Thanks very much in advance for tips.

Cheers,

P.