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#1
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I got this curly question from a client that has a small LAN (18 users).
They run Office 2002 (XP), on XP Pro machines. The "upgrade" referred to in the question was a RAM upgrade, and I don't believe it is related, however I've posted the whole message as I receieved it. Could the normal.dot have got corrupted? Can I suggest she does a Save As and overwrite the normal.dot (ie would this help fix any corruption)? Cheers in advance - here is the user's question: Since the last upgrade, my auto texts havn't been working as they used to. The infomation is still under "Insert", Auto Texts" etc, however, I used to put the code in and then press F3. This doesn't work anymore. Is there some box that needs to be activated to fix this? -- Duncan |
#2
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Does she have a keyboard with an F Lock key?
-- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Duncan McC" wrote in message ... I got this curly question from a client that has a small LAN (18 users). They run Office 2002 (XP), on XP Pro machines. The "upgrade" referred to in the question was a RAM upgrade, and I don't believe it is related, however I've posted the whole message as I receieved it. Could the normal.dot have got corrupted? Can I suggest she does a Save As and overwrite the normal.dot (ie would this help fix any corruption)? Cheers in advance - here is the user's question: Since the last upgrade, my auto texts havn't been working as they used to. The infomation is still under "Insert", Auto Texts" etc, however, I used to put the code in and then press F3. This doesn't work anymore. Is there some box that needs to be activated to fix this? -- Duncan |
#3
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Pretty sure it doesn't. Thanks.
-- Duncan In article , says... Does she have a keyboard with an F Lock key? |
#4
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While Doug's suggestion is the most likely cause, it is possible that
normal.dot has become corrupt, but you cannot create a new one using 'save as'. Only Word can create normal.dot and it will do so when normal.dot is not found in the User Templates folder. Start by renaming that file to (say) normal.old and restart Word. If that doesn't fix it - see http://www.gmayor.com/what_to_do_when_word_crashes.htm then http://word.mvps.org/FAQs/AppErrors/...artingWord.htm. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Duncan McC wrote: Pretty sure it doesn't. Thanks. In article , says... Does she have a keyboard with an F Lock key? |
#7
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#8
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This still works for me. I have an AutoText entry named "lorem," and I can
type just the initial l and press F3 and get the AutoText entered. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Duncan McC" wrote in message . .. In article , says... Note that neither AutoComplete nor F3 will work until you have typed four *unique* characters. If all her AutoText entry names begin with the same characters, then she'd have to type past those to get something unique. The old ones were all unique, but just one character, eg 's', 't', etc etc. So she used to go, 's', F3 - done. Now she has had to change that to a four char entry, and use autocomplete, ie, 'sand' ... autocomplete brings up the entry and Enter. -- Duncan |
#9
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#10
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Look over the list of AutoText entries and see whether there are any
duplicated letters (and of course whether the entries are still present). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA "Duncan McC" wrote in message ... In article , says... This still works for me. I have an AutoText entry named "lorem," and I can type just the initial l and press F3 and get the AutoText entered. Thanks Suzanne, this is exactly what the user doesn't get anymore. -- Duncan |
#11
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