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Default Mail merge using Access query problem

I have set up a mail merge document, and have connected it to an Access
query. I have no problem finding the query through the Mail Merge tool, and
no problem placing the Merge fields onto the document.

When I look at the recipient list in the Mail merge tool it shows no records
- looking like my Access query is empty. However it is not empty, and in
Access the query is working fine.

What am I doing wrong, and how do I fix it?
Thanks!
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