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#1
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font trouble shooting
I'm working with MS Word 2002 SP3 version, I have a word report that I
formatted to use Arial 11 and 12 pt fonts. When I email this report to our customers when they open it, they see it as Times New Roman font and not Arial font. Why? Someone mentioned that the 'default font ' the recipient has is causing this problem. We need to make sure our customers receives only Arial documents. Please advise. |
#2
Posted to microsoft.public.word.newusers
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font trouble shooting
The only way to guarantee that the recipient sees a document the way you
intend is to PDF the final document and then email as an attachment. Have you created styles using the fonts or is all your text still in normal style or based on normal style? Did you use manual formatting rather than format styles? Are the styles set to Automatic Update? When you send the document to your end user, they probably use the same styles formatted using TNR as normal. Your styles then update themselves. -- Terry Farrell - MS Word MVP "Jeanne S" Jeanne wrote in message ... I'm working with MS Word 2002 SP3 version, I have a word report that I formatted to use Arial 11 and 12 pt fonts. When I email this report to our customers when they open it, they see it as Times New Roman font and not Arial font. Why? Someone mentioned that the 'default font ' the recipient has is causing this problem. We need to make sure our customers receives only Arial documents. Please advise. |
#3
Posted to microsoft.public.word.newusers
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font trouble shooting
"Terry Farrell" wrote: The only way to guarantee that the recipient sees a document the way you intend is to PDF the final document and then email as an attachment. Have you created styles using the fonts or is all your text still in normal style or based on normal style? Did you use manual formatting rather than format styles? Are the styles set to Automatic Update? When you send the document to your end user, they probably use the same styles formatted using TNR as normal. Your styles then update themselves. -- Terry Farrell - MS Word MVP "Jeanne S" Jeanne wrote in message ... I'm working with MS Word 2002 SP3 version, I have a word report that I formatted to use Arial 11 and 12 pt fonts. When I email this report to our customers when they open it, they see it as Times New Roman font and not Arial font. Why? Someone mentioned that the 'default font ' the recipient has is causing this problem. We need to make sure our customers receives only Arial documents. Please advise. |
#4
Posted to microsoft.public.word.newusers
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font trouble shooting
"Terry Farrell" wrote: The only way to guarantee that the recipient sees a document the way you intend is to PDF the final document and then email as an attachment. Have you created styles using the fonts or is all your text still in normal style or based on normal style? Did you use manual formatting rather than format styles? Are the styles set to Automatic Update? When you send the document to your end user, they probably use the same styles formatted using TNR as normal. Your styles then update themselves. -- Terry Farrell - MS Word MVP "Jeanne S" Jeanne wrote in message ... I'm working with MS Word 2002 SP3 version, I have a word report that I formatted to use Arial 11 and 12 pt fonts. When I email this report to our customers when they open it, they see it as Times New Roman font and not Arial font. Why? Someone mentioned that the 'default font ' the recipient has is causing this problem. We need to make sure our customers receives only Arial documents. Please advise. Hi Terry - Thank you for your quick response. We used formatting styles based on 'normal'. We added a few styles and based them on 'normal' style using Arial 11 and 1.5 line spacing as format. We view the document as such and it looks perfect, but when sent to the customer, they receive it as 'Times New Roman, 1.0 line spacing. The styles are not set to 'automatically update' |
#5
Posted to microsoft.public.word.newusers
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font trouble shooting
The issue is not whether *your* styles are set to update automatically but,
if your document was based on Normal.dot (or any other template not present on the recipient's computer), whether their Normal.dot is set to "Automatically update document styles" in Tools | Templates and Add-ins. For more, see http://www.shaunakelly.com/word/shar...matChange.html -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jeanne S" wrote in message ... "Terry Farrell" wrote: The only way to guarantee that the recipient sees a document the way you intend is to PDF the final document and then email as an attachment. Have you created styles using the fonts or is all your text still in normal style or based on normal style? Did you use manual formatting rather than format styles? Are the styles set to Automatic Update? When you send the document to your end user, they probably use the same styles formatted using TNR as normal. Your styles then update themselves. -- Terry Farrell - MS Word MVP "Jeanne S" Jeanne wrote in message ... I'm working with MS Word 2002 SP3 version, I have a word report that I formatted to use Arial 11 and 12 pt fonts. When I email this report to our customers when they open it, they see it as Times New Roman font and not Arial font. Why? Someone mentioned that the 'default font ' the recipient has is causing this problem. We need to make sure our customers receives only Arial documents. Please advise. Hi Terry - Thank you for your quick response. We used formatting styles based on 'normal'. We added a few styles and based them on 'normal' style using Arial 11 and 1.5 line spacing as format. We view the document as such and it looks perfect, but when sent to the customer, they receive it as 'Times New Roman, 1.0 line spacing. The styles are not set to 'automatically update' |
#6
Posted to microsoft.public.word.newusers
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font trouble shooting
Thank you so much for all your help,
"Suzanne S. Barnhill" wrote: The issue is not whether *your* styles are set to update automatically but, if your document was based on Normal.dot (or any other template not present on the recipient's computer), whether their Normal.dot is set to "Automatically update document styles" in Tools | Templates and Add-ins. For more, see http://www.shaunakelly.com/word/shar...matChange.html -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jeanne S" wrote in message ... "Terry Farrell" wrote: The only way to guarantee that the recipient sees a document the way you intend is to PDF the final document and then email as an attachment. Have you created styles using the fonts or is all your text still in normal style or based on normal style? Did you use manual formatting rather than format styles? Are the styles set to Automatic Update? When you send the document to your end user, they probably use the same styles formatted using TNR as normal. Your styles then update themselves. -- Terry Farrell - MS Word MVP "Jeanne S" Jeanne wrote in message ... I'm working with MS Word 2002 SP3 version, I have a word report that I formatted to use Arial 11 and 12 pt fonts. When I email this report to our customers when they open it, they see it as Times New Roman font and not Arial font. Why? Someone mentioned that the 'default font ' the recipient has is causing this problem. We need to make sure our customers receives only Arial documents. Please advise. Hi Terry - Thank you for your quick response. We used formatting styles based on 'normal'. We added a few styles and based them on 'normal' style using Arial 11 and 1.5 line spacing as format. We view the document as such and it looks perfect, but when sent to the customer, they receive it as 'Times New Roman, 1.0 line spacing. The styles are not set to 'automatically update' |
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