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#1
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Stuck on Mail Merge - Help!!
I used mail merge for the first time yesterday to print envelopes. Now every
time I go to "new document" it brings up an envelope instead of a blank document! I can't seem to get it to go away! I've tried everything I can think of. Any suggestions? |
#2
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Stuck on Mail Merge - Help!!
http://word.mvps.org/FAQs/AppErrors/...ocNotBlank.htm
-- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org HeatherMarie wrote: I used mail merge for the first time yesterday to print envelopes. Now every time I go to "new document" it brings up an envelope instead of a blank document! I can't seem to get it to go away! I've tried everything I can think of. Any suggestions? |
#3
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Stuck on Mail Merge - Help!!
Thanks - that information seemed like it would work, but the problem I am
having now is that when I go to delete the current "normal.dot" which looks like a mail merge envelope, it says that the file is in use. This should not be the case as I closed out of all of my programs. I even restarted my computer. I guess this is a whole different category of a problem....*sigh* "Graham Mayor" wrote: http://word.mvps.org/FAQs/AppErrors/...ocNotBlank.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org HeatherMarie wrote: I used mail merge for the first time yesterday to print envelopes. Now every time I go to "new document" it brings up an envelope instead of a blank document! I can't seem to get it to go away! I've tried everything I can think of. Any suggestions? |
#4
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Stuck on Mail Merge - Help!!
See if Windows will let you rename normal.dot (you will probably need to
restart Windows again before Word "notices" the change). Peter Jamieson "HeatherMarie" wrote in message ... Thanks - that information seemed like it would work, but the problem I am having now is that when I go to delete the current "normal.dot" which looks like a mail merge envelope, it says that the file is in use. This should not be the case as I closed out of all of my programs. I even restarted my computer. I guess this is a whole different category of a problem....*sigh* "Graham Mayor" wrote: http://word.mvps.org/FAQs/AppErrors/...ocNotBlank.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org HeatherMarie wrote: I used mail merge for the first time yesterday to print envelopes. Now every time I go to "new document" it brings up an envelope instead of a blank document! I can't seem to get it to go away! I've tried everything I can think of. Any suggestions? |
#5
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Stuck on Mail Merge - Help!!
Well, I tried that, and it wouldn't let me rename it for the same reason - it
said that the file was in use, even though it wasn't. "Peter Jamieson" wrote: See if Windows will let you rename normal.dot (you will probably need to restart Windows again before Word "notices" the change). Peter Jamieson "HeatherMarie" wrote in message ... Thanks - that information seemed like it would work, but the problem I am having now is that when I go to delete the current "normal.dot" which looks like a mail merge envelope, it says that the file is in use. This should not be the case as I closed out of all of my programs. I even restarted my computer. I guess this is a whole different category of a problem....*sigh* "Graham Mayor" wrote: http://word.mvps.org/FAQs/AppErrors/...ocNotBlank.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org HeatherMarie wrote: I used mail merge for the first time yesterday to print envelopes. Now every time I go to "new document" it brings up an envelope instead of a blank document! I can't seem to get it to go away! I've tried everything I can think of. Any suggestions? |
#6
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Stuck on Mail Merge - Help!!
In that case, I think you'll have to start the Windows Task Manager (e.g.
ctrl-alt-del then click the Task manager button in Win 2000 and later) and a. ensure there is nothing (or nothing apparently related ) in the Applications list. b. click on the Processes tab and look for WINWORD.EXE (which is the name of the Word application process, which can be running even if you cannot see it). If it is there, select it and click the End process button. There can be more than one "copy" of WINWOD.EXE in the list, so be willing to end them all. Why would WINWORD.EXE be listed? Perhaps something else in your system is using the Word object to do something: some versions of Outlook use Word as the message editor, but it could be something else. Peter Jamieson "HeatherMarie" wrote in message ... Well, I tried that, and it wouldn't let me rename it for the same reason - it said that the file was in use, even though it wasn't. "Peter Jamieson" wrote: See if Windows will let you rename normal.dot (you will probably need to restart Windows again before Word "notices" the change). Peter Jamieson "HeatherMarie" wrote in message ... Thanks - that information seemed like it would work, but the problem I am having now is that when I go to delete the current "normal.dot" which looks like a mail merge envelope, it says that the file is in use. This should not be the case as I closed out of all of my programs. I even restarted my computer. I guess this is a whole different category of a problem....*sigh* "Graham Mayor" wrote: http://word.mvps.org/FAQs/AppErrors/...ocNotBlank.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org HeatherMarie wrote: I used mail merge for the first time yesterday to print envelopes. Now every time I go to "new document" it brings up an envelope instead of a blank document! I can't seem to get it to go away! I've tried everything I can think of. Any suggestions? |
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