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#1
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Word Wont Start
Word wont start - I just get the splash screen and an empty Word frame and I
am forced to close Word. It was working OK. Are there any Startup Options for Word in Office 2000? -- Blah! Blah! Blah! |
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#2
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See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm .
Stephen wrote: Word wont start - I just get the splash screen and an empty Word frame and I am forced to close Word. It was working OK. Are there any Startup Options for Word in Office 2000? |
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#3
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"Garfield",
I eventualy found Normal.dot and deleted it, I also deleted the Registry Data key as detailed and looked for (but did not find) and corrupted templates, but nothing worked. Is there anything else that you can suggest? Thanks. -- Blah! Blah! Blah! "garfield-n-odie" wrote: See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm . Stephen wrote: Word wont start - I just get the splash screen and an empty Word frame and I am forced to close Word. It was working OK. Are there any Startup Options for Word in Office 2000? |
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#4
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Did you investigate the printer driver?
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... "Garfield", I eventualy found Normal.dot and deleted it, I also deleted the Registry Data key as detailed and looked for (but did not find) and corrupted templates, but nothing worked. Is there anything else that you can suggest? Thanks. -- Blah! Blah! Blah! "garfield-n-odie" wrote: See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm . Stephen wrote: Word wont start - I just get the splash screen and an empty Word frame and I am forced to close Word. It was working OK. Are there any Startup Options for Word in Office 2000? |
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#5
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I'm a home user with only a local printer. Just to recap, Word 2000 opens
only as far as the splash screen on a blank Word background and then locks up. Running under XP Pro with the latest updates (as is Office 2000). winword.exe /a runs OK - but I can't save any configurations. Any further suggestions? -- Blah! Blah! Blah! "Suzanne S. Barnhill" wrote: Did you investigate the printer driver? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... "Garfield", I eventualy found Normal.dot and deleted it, I also deleted the Registry Data key as detailed and looked for (but did not find) and corrupted templates, but nothing worked. Is there anything else that you can suggest? Thanks. -- Blah! Blah! Blah! "garfield-n-odie" wrote: See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm . Stephen wrote: Word wont start - I just get the splash screen and an empty Word frame and I am forced to close Word. It was working OK. Are there any Startup Options for Word in Office 2000? |
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#6
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Did you delete and reinstall the printer?
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... I'm a home user with only a local printer. Just to recap, Word 2000 opens only as far as the splash screen on a blank Word background and then locks up. Running under XP Pro with the latest updates (as is Office 2000). winword.exe /a runs OK - but I can't save any configurations. Any further suggestions? -- Blah! Blah! Blah! "Suzanne S. Barnhill" wrote: Did you investigate the printer driver? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... "Garfield", I eventualy found Normal.dot and deleted it, I also deleted the Registry Data key as detailed and looked for (but did not find) and corrupted templates, but nothing worked. Is there anything else that you can suggest? Thanks. -- Blah! Blah! Blah! "garfield-n-odie" wrote: See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm . Stephen wrote: Word wont start - I just get the splash screen and an empty Word frame and I am forced to close Word. It was working OK. Are there any Startup Options for Word in Office 2000? |
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#7
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Suzanne,
I deleted the printer from the Printers and Faxes and that made no difference (after rebooting). I have been using this version of Office extensively for some years, so I don't want to uninstall Word (or Office!) unless I have too. Does anyone know what sequence Word is going through while the splash screen is displayed, that might help in working out the problem? Office 2000 SP-3 was installed recently and I suspect that Word has not worked since that was installed. Thanks for your suggestions. -- Blah! Blah! Blah! "Suzanne S. Barnhill" wrote: Did you delete and reinstall the printer? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... I'm a home user with only a local printer. Just to recap, Word 2000 opens only as far as the splash screen on a blank Word background and then locks up. Running under XP Pro with the latest updates (as is Office 2000). winword.exe /a runs OK - but I can't save any configurations. Any further suggestions? -- Blah! Blah! Blah! "Suzanne S. Barnhill" wrote: Did you investigate the printer driver? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... "Garfield", I eventualy found Normal.dot and deleted it, I also deleted the Registry Data key as detailed and looked for (but did not find) and corrupted templates, but nothing worked. Is there anything else that you can suggest? Thanks. -- Blah! Blah! Blah! "garfield-n-odie" wrote: See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm . Stephen wrote: Word wont start - I just get the splash screen and an empty Word frame and I am forced to close Word. It was working OK. Are there any Startup Options for Word in Office 2000? |
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#8
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If you are now trying to operate without any default printer, then that
alone would cause the problem. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... Suzanne, I deleted the printer from the Printers and Faxes and that made no difference (after rebooting). I have been using this version of Office extensively for some years, so I don't want to uninstall Word (or Office!) unless I have too. Does anyone know what sequence Word is going through while the splash screen is displayed, that might help in working out the problem? Office 2000 SP-3 was installed recently and I suspect that Word has not worked since that was installed. Thanks for your suggestions. -- Blah! Blah! Blah! "Suzanne S. Barnhill" wrote: Did you delete and reinstall the printer? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... I'm a home user with only a local printer. Just to recap, Word 2000 opens only as far as the splash screen on a blank Word background and then locks up. Running under XP Pro with the latest updates (as is Office 2000). winword.exe /a runs OK - but I can't save any configurations. Any further suggestions? -- Blah! Blah! Blah! "Suzanne S. Barnhill" wrote: Did you investigate the printer driver? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... "Garfield", I eventualy found Normal.dot and deleted it, I also deleted the Registry Data key as detailed and looked for (but did not find) and corrupted templates, but nothing worked. Is there anything else that you can suggest? Thanks. -- Blah! Blah! Blah! "garfield-n-odie" wrote: See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm . Stephen wrote: Word wont start - I just get the splash screen and an empty Word frame and I am forced to close Word. It was working OK. Are there any Startup Options for Word in Office 2000? |
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#9
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I am having the same problem. I have walked though all of the
troubleshooting steps on the MS site, including renaming the normal template, and the registry items. I have uninstalled and reinstalled both my default printer and MS Office 2000. Can you suggest any further steps? Nothing has made any difference so far. Thank you in advance! "Suzanne S. Barnhill" wrote: If you are now trying to operate without any default printer, then that alone would cause the problem. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... Suzanne, I deleted the printer from the Printers and Faxes and that made no difference (after rebooting). I have been using this version of Office extensively for some years, so I don't want to uninstall Word (or Office!) unless I have too. Does anyone know what sequence Word is going through while the splash screen is displayed, that might help in working out the problem? Office 2000 SP-3 was installed recently and I suspect that Word has not worked since that was installed. Thanks for your suggestions. -- Blah! Blah! Blah! "Suzanne S. Barnhill" wrote: Did you delete and reinstall the printer? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... I'm a home user with only a local printer. Just to recap, Word 2000 opens only as far as the splash screen on a blank Word background and then locks up. Running under XP Pro with the latest updates (as is Office 2000). winword.exe /a runs OK - but I can't save any configurations. Any further suggestions? -- Blah! Blah! Blah! "Suzanne S. Barnhill" wrote: Did you investigate the printer driver? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... "Garfield", I eventualy found Normal.dot and deleted it, I also deleted the Registry Data key as detailed and looked for (but did not find) and corrupted templates, but nothing worked. Is there anything else that you can suggest? Thanks. -- Blah! Blah! Blah! "garfield-n-odie" wrote: See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm . Stephen wrote: Word wont start - I just get the splash screen and an empty Word frame and I am forced to close Word. It was working OK. Are there any Startup Options for Word in Office 2000? |
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#10
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Have you seen http://support.microsoft.com/?kbid=267968 ?
-- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Tybalt wrote: I am having the same problem. I have walked though all of the troubleshooting steps on the MS site, including renaming the normal template, and the registry items. I have uninstalled and reinstalled both my default printer and MS Office 2000. Can you suggest any further steps? Nothing has made any difference so far. Thank you in advance! "Suzanne S. Barnhill" wrote: If you are now trying to operate without any default printer, then that alone would cause the problem. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... Suzanne, I deleted the printer from the Printers and Faxes and that made no difference (after rebooting). I have been using this version of Office extensively for some years, so I don't want to uninstall Word (or Office!) unless I have too. Does anyone know what sequence Word is going through while the splash screen is displayed, that might help in working out the problem? Office 2000 SP-3 was installed recently and I suspect that Word has not worked since that was installed. Thanks for your suggestions. -- Blah! Blah! Blah! "Suzanne S. Barnhill" wrote: Did you delete and reinstall the printer? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... I'm a home user with only a local printer. Just to recap, Word 2000 opens only as far as the splash screen on a blank Word background and then locks up. Running under XP Pro with the latest updates (as is Office 2000). winword.exe /a runs OK - but I can't save any configurations. Any further suggestions? -- Blah! Blah! Blah! "Suzanne S. Barnhill" wrote: Did you investigate the printer driver? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... "Garfield", I eventualy found Normal.dot and deleted it, I also deleted the Registry Data key as detailed and looked for (but did not find) and corrupted templates, but nothing worked. Is there anything else that you can suggest? Thanks. -- Blah! Blah! Blah! "garfield-n-odie" wrote: See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm . Stephen wrote: Word wont start - I just get the splash screen and an empty Word frame and I am forced to close Word. It was working OK. Are there any Startup Options for Word in Office 2000? |
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#11
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I looked over that article, and as far as I know, I have not created an
administrative installation. This is a standard install on my home PC. Also, I have found that I can open existing documents just fine, but any time I try to create any type of new doc in Word, it hangs. The program doesn't quit, it just stalls and becomes non-responsive. Would the article you suggested still apply? "Graham Mayor" wrote: Have you seen http://support.microsoft.com/?kbid=267968 ? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Tybalt wrote: I am having the same problem. I have walked though all of the troubleshooting steps on the MS site, including renaming the normal template, and the registry items. I have uninstalled and reinstalled both my default printer and MS Office 2000. Can you suggest any further steps? Nothing has made any difference so far. Thank you in advance! "Suzanne S. Barnhill" wrote: If you are now trying to operate without any default printer, then that alone would cause the problem. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... Suzanne, I deleted the printer from the Printers and Faxes and that made no difference (after rebooting). I have been using this version of Office extensively for some years, so I don't want to uninstall Word (or Office!) unless I have too. Does anyone know what sequence Word is going through while the splash screen is displayed, that might help in working out the problem? Office 2000 SP-3 was installed recently and I suspect that Word has not worked since that was installed. Thanks for your suggestions. -- Blah! Blah! Blah! "Suzanne S. Barnhill" wrote: Did you delete and reinstall the printer? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... I'm a home user with only a local printer. Just to recap, Word 2000 opens only as far as the splash screen on a blank Word background and then locks up. Running under XP Pro with the latest updates (as is Office 2000). winword.exe /a runs OK - but I can't save any configurations. Any further suggestions? -- Blah! Blah! Blah! "Suzanne S. Barnhill" wrote: Did you investigate the printer driver? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... "Garfield", I eventualy found Normal.dot and deleted it, I also deleted the Registry Data key as detailed and looked for (but did not find) and corrupted templates, but nothing worked. Is there anything else that you can suggest? Thanks. -- Blah! Blah! Blah! "garfield-n-odie" wrote: See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm . Stephen wrote: Word wont start - I just get the splash screen and an empty Word frame and I am forced to close Word. It was working OK. Are there any Startup Options for Word in Office 2000? |
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#12
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In that case - checkout
http://www.gmayor.com/what_to_do_when_word_crashes.htm followed by http://word.mvps.org/FAQs/AppErrors/...peningWord.htm -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Tybalt wrote: I looked over that article, and as far as I know, I have not created an administrative installation. This is a standard install on my home PC. Also, I have found that I can open existing documents just fine, but any time I try to create any type of new doc in Word, it hangs. The program doesn't quit, it just stalls and becomes non-responsive. Would the article you suggested still apply? "Graham Mayor" wrote: Have you seen http://support.microsoft.com/?kbid=267968 ? -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Tybalt wrote: I am having the same problem. I have walked though all of the troubleshooting steps on the MS site, including renaming the normal template, and the registry items. I have uninstalled and reinstalled both my default printer and MS Office 2000. Can you suggest any further steps? Nothing has made any difference so far. Thank you in advance! "Suzanne S. Barnhill" wrote: If you are now trying to operate without any default printer, then that alone would cause the problem. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... Suzanne, I deleted the printer from the Printers and Faxes and that made no difference (after rebooting). I have been using this version of Office extensively for some years, so I don't want to uninstall Word (or Office!) unless I have too. Does anyone know what sequence Word is going through while the splash screen is displayed, that might help in working out the problem? Office 2000 SP-3 was installed recently and I suspect that Word has not worked since that was installed. Thanks for your suggestions. -- Blah! Blah! Blah! "Suzanne S. Barnhill" wrote: Did you delete and reinstall the printer? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... I'm a home user with only a local printer. Just to recap, Word 2000 opens only as far as the splash screen on a blank Word background and then locks up. Running under XP Pro with the latest updates (as is Office 2000). winword.exe /a runs OK - but I can't save any configurations. Any further suggestions? -- Blah! Blah! Blah! "Suzanne S. Barnhill" wrote: Did you investigate the printer driver? -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stephen" wrote in message ... "Garfield", I eventualy found Normal.dot and deleted it, I also deleted the Registry Data key as detailed and looked for (but did not find) and corrupted templates, but nothing worked. Is there anything else that you can suggest? Thanks. -- Blah! Blah! Blah! "garfield-n-odie" wrote: See http://word.mvps.org/FAQs/AppErrors/...peningWord.htm . Stephen wrote: Word wont start - I just get the splash screen and an empty Word frame and I am forced to close Word. It was working OK. Are there any Startup Options for Word in Office 2000? |
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