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#1
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I do I get 2003 to open Word 2000 document?
I installed the 2003 Office Pro. When I tried to open previous Word 2000
documents they wouldn't open. I notice someone suggested unplugging something in Norton but I don't use Norton. I use Freedom which is provided by Adelphia cable. Any other suggestions? |
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#2
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We can't see your screen from here. What happens when you try to
open a previous Word 2000 file? If you get an error message, what does the message say EXACTLY? Mabel wrote: I installed the 2003 Office Pro. When I tried to open previous Word 2000 documents they wouldn't open. I notice someone suggested unplugging something in Norton but I don't use Norton. I use Freedom which is provided by Adelphia cable. Any other suggestions? |
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#3
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I have tried open in Word 2003 and also directly on the document. The same
result is the box "the file (named) is not available" and then the ok box. I have since also noticed that I have received an e-mail, I use IncrediMail which had a prompt that powerpoint couldn't open the attachment. "Mabel" wrote: I installed the 2003 Office Pro. When I tried to open previous Word 2000 documents they wouldn't open. I notice someone suggested unplugging something in Norton but I don't use Norton. I use Freedom which is provided by Adelphia cable. Any other suggestions? |
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#4
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If you're using Norton AntiVirus, disable its Office Plug-in.
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mabel" wrote in message ... I have tried open in Word 2003 and also directly on the document. The same result is the box "the file (named) is not available" and then the ok box. I have since also noticed that I have received an e-mail, I use IncrediMail which had a prompt that powerpoint couldn't open the attachment. "Mabel" wrote: I installed the 2003 Office Pro. When I tried to open previous Word 2000 documents they wouldn't open. I notice someone suggested unplugging something in Norton but I don't use Norton. I use Freedom which is provided by Adelphia cable. Any other suggestions? |
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#5
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As I said earlier, I am using Freedom which is a product supplied for
Adelphia. I am on cable and use their security package. I hope I can get this resolved. I have much work in Word 2000 that I would like to open. And the IncrediMail incident has a .pps on the end of the attachment. The prompts said something about needing to be .ppt? any help will be appreciated. "Suzanne S. Barnhill" wrote: If you're using Norton AntiVirus, disable its Office Plug-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mabel" wrote in message ... I have tried open in Word 2003 and also directly on the document. The same result is the box "the file (named) is not available" and then the ok box. I have since also noticed that I have received an e-mail, I use IncrediMail which had a prompt that powerpoint couldn't open the attachment. "Mabel" wrote: I installed the 2003 Office Pro. When I tried to open previous Word 2000 documents they wouldn't open. I notice someone suggested unplugging something in Norton but I don't use Norton. I use Freedom which is provided by Adelphia cable. Any other suggestions? |
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#6
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Where are the files located? On the hard disk or on a floppy disk?
I don't know what Freedom or Adelphia or IncrediMail are, but stop them from running as there is always a chance that they are intefering the way the Norton addin apparently does. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mabel" wrote in message ... As I said earlier, I am using Freedom which is a product supplied for Adelphia. I am on cable and use their security package. I hope I can get this resolved. I have much work in Word 2000 that I would like to open. And the IncrediMail incident has a .pps on the end of the attachment. The prompts said something about needing to be .ppt? any help will be appreciated. "Suzanne S. Barnhill" wrote: If you're using Norton AntiVirus, disable its Office Plug-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mabel" wrote in message ... I have tried open in Word 2003 and also directly on the document. The same result is the box "the file (named) is not available" and then the ok box. I have since also noticed that I have received an e-mail, I use IncrediMail which had a prompt that powerpoint couldn't open the attachment. "Mabel" wrote: I installed the 2003 Office Pro. When I tried to open previous Word 2000 documents they wouldn't open. I notice someone suggested unplugging something in Norton but I don't use Norton. I use Freedom which is provided by Adelphia cable. Any other suggestions? |
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#7
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Freedom is my firewall - never had any trouble with Word 2000 conflicting.
Adelphia is my cable company. I don't wish to disconnect my firewall and internet access every time I use Microsoft Office 2003 Pro? The files are located on my hard drive. IncrediMail is my e-mail program. "Doug Robbins" wrote: Where are the files located? On the hard disk or on a floppy disk? I don't know what Freedom or Adelphia or IncrediMail are, but stop them from running as there is always a chance that they are intefering the way the Norton addin apparently does. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mabel" wrote in message ... As I said earlier, I am using Freedom which is a product supplied for Adelphia. I am on cable and use their security package. I hope I can get this resolved. I have much work in Word 2000 that I would like to open. And the IncrediMail incident has a .pps on the end of the attachment. The prompts said something about needing to be .ppt? any help will be appreciated. "Suzanne S. Barnhill" wrote: If you're using Norton AntiVirus, disable its Office Plug-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mabel" wrote in message ... I have tried open in Word 2003 and also directly on the document. The same result is the box "the file (named) is not available" and then the ok box. I have since also noticed that I have received an e-mail, I use IncrediMail which had a prompt that powerpoint couldn't open the attachment. "Mabel" wrote: I installed the 2003 Office Pro. When I tried to open previous Word 2000 documents they wouldn't open. I notice someone suggested unplugging something in Norton but I don't use Norton. I use Freedom which is provided by Adelphia cable. Any other suggestions? |
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#8
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Both .pps and .ppt attachments need to be opened in PowerPoint. They are not
Word files. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mabel" wrote in message ... As I said earlier, I am using Freedom which is a product supplied for Adelphia. I am on cable and use their security package. I hope I can get this resolved. I have much work in Word 2000 that I would like to open. And the IncrediMail incident has a .pps on the end of the attachment. The prompts said something about needing to be .ppt? any help will be appreciated. "Suzanne S. Barnhill" wrote: If you're using Norton AntiVirus, disable its Office Plug-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mabel" wrote in message ... I have tried open in Word 2003 and also directly on the document. The same result is the box "the file (named) is not available" and then the ok box. I have since also noticed that I have received an e-mail, I use IncrediMail which had a prompt that powerpoint couldn't open the attachment. "Mabel" wrote: I installed the 2003 Office Pro. When I tried to open previous Word 2000 documents they wouldn't open. I notice someone suggested unplugging something in Norton but I don't use Norton. I use Freedom which is provided by Adelphia cable. Any other suggestions? |
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#9
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I know that .pps and .ppt are opened in powerpoint. problem is up to this
point, I never had to open anything, the attachments opened when "clicked". The other problem is how can I get my present (zillions) of documents written in Word 2000 to be available to open in Word 2003. When clicked on they open word 2003 but the box says they are unavailable. I have gone through and made sure they were not read only and they everyone (just me) on my computer had access to them. Thanks! "Suzanne S. Barnhill" wrote: Both .pps and .ppt attachments need to be opened in PowerPoint. They are not Word files. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mabel" wrote in message ... As I said earlier, I am using Freedom which is a product supplied for Adelphia. I am on cable and use their security package. I hope I can get this resolved. I have much work in Word 2000 that I would like to open. And the IncrediMail incident has a .pps on the end of the attachment. The prompts said something about needing to be .ppt? any help will be appreciated. "Suzanne S. Barnhill" wrote: If you're using Norton AntiVirus, disable its Office Plug-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mabel" wrote in message ... I have tried open in Word 2003 and also directly on the document. The same result is the box "the file (named) is not available" and then the ok box. I have since also noticed that I have received an e-mail, I use IncrediMail which had a prompt that powerpoint couldn't open the attachment. "Mabel" wrote: I installed the 2003 Office Pro. When I tried to open previous Word 2000 documents they wouldn't open. I notice someone suggested unplugging something in Norton but I don't use Norton. I use Freedom which is provided by Adelphia cable. Any other suggestions? |
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#10
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Are they saved on your hard disk or just in your email?
-- JoAnn Paules MVP Microsoft [Publisher] "Mabel" wrote in message ... I know that .pps and .ppt are opened in powerpoint. problem is up to this point, I never had to open anything, the attachments opened when "clicked". The other problem is how can I get my present (zillions) of documents written in Word 2000 to be available to open in Word 2003. When clicked on they open word 2003 but the box says they are unavailable. I have gone through and made sure they were not read only and they everyone (just me) on my computer had access to them. Thanks! "Suzanne S. Barnhill" wrote: Both .pps and .ppt attachments need to be opened in PowerPoint. They are not Word files. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mabel" wrote in message ... As I said earlier, I am using Freedom which is a product supplied for Adelphia. I am on cable and use their security package. I hope I can get this resolved. I have much work in Word 2000 that I would like to open. And the IncrediMail incident has a .pps on the end of the attachment. The prompts said something about needing to be .ppt? any help will be appreciated. "Suzanne S. Barnhill" wrote: If you're using Norton AntiVirus, disable its Office Plug-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mabel" wrote in message ... I have tried open in Word 2003 and also directly on the document. The same result is the box "the file (named) is not available" and then the ok box. I have since also noticed that I have received an e-mail, I use IncrediMail which had a prompt that powerpoint couldn't open the attachment. "Mabel" wrote: I installed the 2003 Office Pro. When I tried to open previous Word 2000 documents they wouldn't open. I notice someone suggested unplugging something in Norton but I don't use Norton. I use Freedom which is provided by Adelphia cable. Any other suggestions? |
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#11
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The only resource I know for this is €śYou receive a "File is not available"
error message when you try to open an Office 2003 document€ť http://support.microsoft.com/?kbid=835404 -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mabel" wrote in message ... I know that .pps and .ppt are opened in powerpoint. problem is up to this point, I never had to open anything, the attachments opened when "clicked". The other problem is how can I get my present (zillions) of documents written in Word 2000 to be available to open in Word 2003. When clicked on they open word 2003 but the box says they are unavailable. I have gone through and made sure they were not read only and they everyone (just me) on my computer had access to them. Thanks! "Suzanne S. Barnhill" wrote: Both .pps and .ppt attachments need to be opened in PowerPoint. They are not Word files. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mabel" wrote in message ... As I said earlier, I am using Freedom which is a product supplied for Adelphia. I am on cable and use their security package. I hope I can get this resolved. I have much work in Word 2000 that I would like to open. And the IncrediMail incident has a .pps on the end of the attachment. The prompts said something about needing to be .ppt? any help will be appreciated. "Suzanne S. Barnhill" wrote: If you're using Norton AntiVirus, disable its Office Plug-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mabel" wrote in message ... I have tried open in Word 2003 and also directly on the document. The same result is the box "the file (named) is not available" and then the ok box. I have since also noticed that I have received an e-mail, I use IncrediMail which had a prompt that powerpoint couldn't open the attachment. "Mabel" wrote: I installed the 2003 Office Pro. When I tried to open previous Word 2000 documents they wouldn't open. I notice someone suggested unplugging something in Norton but I don't use Norton. I use Freedom which is provided by Adelphia cable. Any other suggestions? |
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#12
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None of that software, etc. will have anything to do with your problem.
What anti-virus software are you using? You are using some aren't you? -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mabel" wrote in message ... Freedom is my firewall - never had any trouble with Word 2000 conflicting. Adelphia is my cable company. I don't wish to disconnect my firewall and internet access every time I use Microsoft Office 2003 Pro? The files are located on my hard drive. IncrediMail is my e-mail program. "Doug Robbins" wrote: Where are the files located? On the hard disk or on a floppy disk? I don't know what Freedom or Adelphia or IncrediMail are, but stop them from running as there is always a chance that they are intefering the way the Norton addin apparently does. -- Hope this helps. Please reply to the newsgroup unless you wish to avail yourself of my services on a paid consulting basis. Doug Robbins - Word MVP "Mabel" wrote in message ... As I said earlier, I am using Freedom which is a product supplied for Adelphia. I am on cable and use their security package. I hope I can get this resolved. I have much work in Word 2000 that I would like to open. And the IncrediMail incident has a .pps on the end of the attachment. The prompts said something about needing to be .ppt? any help will be appreciated. "Suzanne S. Barnhill" wrote: If you're using Norton AntiVirus, disable its Office Plug-in. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Mabel" wrote in message ... I have tried open in Word 2003 and also directly on the document. The same result is the box "the file (named) is not available" and then the ok box. I have since also noticed that I have received an e-mail, I use IncrediMail which had a prompt that powerpoint couldn't open the attachment. "Mabel" wrote: I installed the 2003 Office Pro. When I tried to open previous Word 2000 documents they wouldn't open. I notice someone suggested unplugging something in Norton but I don't use Norton. I use Freedom which is provided by Adelphia cable. Any other suggestions? |
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