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#1
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Disappearing Data on Returned Form
Using e-mail, I am sending out a "protected" MS (Word 2000) form to
clients that I created. They are asked to save it to their hard drive, open it, complete the form, save it, then attach it to an e-mail back to me. The returned form is showing completed on the e-mail preview screen but when I save and then open the file, the form apparently resets, and the data is erased. Thanks in advance for your any advise! |
#2
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Any chance you sent out a template (.dot) file and are creating a new
document from it when it is returned? What is the name of the document shown in the title bar? -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://www.mvps.org/word which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Phil B." wrote in message news Using e-mail, I am sending out a "protected" MS (Word 2000) form to clients that I created. They are asked to save it to their hard drive, open it, complete the form, save it, then attach it to an e-mail back to me. The returned form is showing completed on the e-mail preview screen but when I save and then open the file, the form apparently resets, and the data is erased. Thanks in advance for your any advise! |
#3
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Charles:
I rechecked and both outgoing and incoming files were .doc types. "Charles Kenyon" wrote: Any chance you sent out a template (.dot) file and are creating a new document from it when it is returned? What is the name of the document shown in the title bar? -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://www.mvps.org/word which is awesome! --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Phil B." wrote in message news Using e-mail, I am sending out a "protected" MS (Word 2000) form to clients that I created. They are asked to save it to their hard drive, open it, complete the form, save it, then attach it to an e-mail back to me. The returned form is showing completed on the e-mail preview screen but when I save and then open the file, the form apparently resets, and the data is erased. Thanks in advance for your any advise! |
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