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#1
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how do I print a document in black-only prints in red now
I am trying to print a document that has emails & text--only the emails are
printing & in red--nothing is coming through in black or other colors |
#2
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how do I print a document in black-only prints in red now
Hi Lloyd-
I haven't experienced the problem but here are a couple of thoughts... Word simply send info to the printer. What the printer does is determined by its' driver software, so the first things I would check when in the Print dialog box is: That the correct printer is selected in the Name: list, and Click the Properties button & set the printer properties corectly. If that isn't the problem, perhaps the print driver needs to be updated/reinstalled. Check the mfr's web site as well as any FAQs or support options there. HTH |:) "lloydb" wrote: I am trying to print a document that has emails & text--only the emails are printing & in red--nothing is coming through in black or other colors |
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