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#1
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temporary files dont delete
Once a document is saved in Word, and even after exiting the program, the
..tmp files do not delete, and cannot be deleted manually. the "access is denied" window appears. any ideas why? |
#2
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On Fri, 11 Mar 2005 08:51:05 -0800, "confused"
wrote: Once a document is saved in Word, and even after exiting the program, the .tmp files do not delete, and cannot be deleted manually. the "access is denied" window appears. any ideas why? You'll often need to reboot to free the files so you can delete them. Also, if you use Word as your email editor, make sure Outlook is shut down too. See http://www.gmayor.com/what_to_do_when_word_crashes.htm for a batch file to do cleanup. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org |
#3
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I am trying to help someone at my job with the same problem. I have read all
the messages about Word's temp files but still can't figure out why this is occurring. The user gets lots of temporary files in the same folders as his documents, and they are NOT deleted when Word closes. I can't write a batch file to delete them (which, in any case, should not be necessary if Word is operating as it says it is) because he stores his documents in many subfolders, creating new ones all the time to keep his work organized. Or perhaps it is possible to write a batch file that navigates through all subfolders on a computer? As I said above, this appears to be a significant glitch in Word (by the way, he is using Word 2002). Thanks for any insights. =========== "Jay Freedman" wrote: On Fri, 11 Mar 2005 08:51:05 -0800, "confused" wrote: Once a document is saved in Word, and even after exiting the program, the .tmp files do not delete, and cannot be deleted manually. the "access is denied" window appears. any ideas why? You'll often need to reboot to free the files so you can delete them. Also, if you use Word as your email editor, make sure Outlook is shut down too. See http://www.gmayor.com/what_to_do_when_word_crashes.htm for a batch file to do cleanup. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org |
#4
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Failure to delete temp files can result from insufficient permissions on a
given folder, but it is also a bug associated with SMB packet signing on certain versions of Windows server. What this mumbo-jumbo means, I have no clue, but Terry Farrell is knowledgeable about it. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jim D." Jim wrote in message ... I am trying to help someone at my job with the same problem. I have read all the messages about Word's temp files but still can't figure out why this is occurring. The user gets lots of temporary files in the same folders as his documents, and they are NOT deleted when Word closes. I can't write a batch file to delete them (which, in any case, should not be necessary if Word is operating as it says it is) because he stores his documents in many subfolders, creating new ones all the time to keep his work organized. Or perhaps it is possible to write a batch file that navigates through all subfolders on a computer? As I said above, this appears to be a significant glitch in Word (by the way, he is using Word 2002). Thanks for any insights. =========== "Jay Freedman" wrote: On Fri, 11 Mar 2005 08:51:05 -0800, "confused" wrote: Once a document is saved in Word, and even after exiting the program, the .tmp files do not delete, and cannot be deleted manually. the "access is denied" window appears. any ideas why? You'll often need to reboot to free the files so you can delete them. Also, if you use Word as your email editor, make sure Outlook is shut down too. See http://www.gmayor.com/what_to_do_when_word_crashes.htm for a batch file to do cleanup. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org |
#5
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The user is on a single non-networked computer (he is working at home), so I
don't think the SMB packet issue could be the problem. I'm not sure whether he could have "insufficient permissions" on a folder, since I'm not sure how this would work on a single computer where the user is the administrator. Jim Dutton ========== "Suzanne S. Barnhill" wrote: Failure to delete temp files can result from insufficient permissions on a given folder, but it is also a bug associated with SMB packet signing on certain versions of Windows server. What this mumbo-jumbo means, I have no clue, but Terry Farrell is knowledgeable about it. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jim D." Jim wrote in message ... I am trying to help someone at my job with the same problem. I have read all the messages about Word's temp files but still can't figure out why this is occurring. The user gets lots of temporary files in the same folders as his documents, and they are NOT deleted when Word closes. I can't write a batch file to delete them (which, in any case, should not be necessary if Word is operating as it says it is) because he stores his documents in many subfolders, creating new ones all the time to keep his work organized. Or perhaps it is possible to write a batch file that navigates through all subfolders on a computer? As I said above, this appears to be a significant glitch in Word (by the way, he is using Word 2002). Thanks for any insights. =========== "Jay Freedman" wrote: On Fri, 11 Mar 2005 08:51:05 -0800, "confused" wrote: Once a document is saved in Word, and even after exiting the program, the .tmp files do not delete, and cannot be deleted manually. the "access is denied" window appears. any ideas why? You'll often need to reboot to free the files so you can delete them. Also, if you use Word as your email editor, make sure Outlook is shut down too. See http://www.gmayor.com/what_to_do_when_word_crashes.htm for a batch file to do cleanup. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org |
#6
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Well, this does seem to cover all the bases. The only other instance in
which temp files would not be deleted when you close the document or quit Word would be when Word hangs or the system crashes. In such cases, after restarting Windows, the temp files are released and can be deleted manually. If this is not the situation (and I imagine it is not), I would suspect a poorly written add-in of causing the problem. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jim D." wrote in message ... The user is on a single non-networked computer (he is working at home), so I don't think the SMB packet issue could be the problem. I'm not sure whether he could have "insufficient permissions" on a folder, since I'm not sure how this would work on a single computer where the user is the administrator. Jim Dutton ========== "Suzanne S. Barnhill" wrote: Failure to delete temp files can result from insufficient permissions on a given folder, but it is also a bug associated with SMB packet signing on certain versions of Windows server. What this mumbo-jumbo means, I have no clue, but Terry Farrell is knowledgeable about it. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Jim D." Jim wrote in message ... I am trying to help someone at my job with the same problem. I have read all the messages about Word's temp files but still can't figure out why this is occurring. The user gets lots of temporary files in the same folders as his documents, and they are NOT deleted when Word closes. I can't write a batch file to delete them (which, in any case, should not be necessary if Word is operating as it says it is) because he stores his documents in many subfolders, creating new ones all the time to keep his work organized. Or perhaps it is possible to write a batch file that navigates through all subfolders on a computer? As I said above, this appears to be a significant glitch in Word (by the way, he is using Word 2002). Thanks for any insights. =========== "Jay Freedman" wrote: On Fri, 11 Mar 2005 08:51:05 -0800, "confused" wrote: Once a document is saved in Word, and even after exiting the program, the .tmp files do not delete, and cannot be deleted manually. the "access is denied" window appears. any ideas why? You'll often need to reboot to free the files so you can delete them. Also, if you use Word as your email editor, make sure Outlook is shut down too. See http://www.gmayor.com/what_to_do_when_word_crashes.htm for a batch file to do cleanup. -- Regards, Jay Freedman Microsoft Word MVP FAQ: http://word.mvps.org |
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