Ok I have a weird one here. I have had several users open word documents and
while they are working in them, they freeze and have to restart. Upon
further investigation I found that in each case there was a small square in
the users document and that same square appears even when the user opens a
new document. So when I attempted to replace the users normal template, the
user did not have a normal template. I know it sounds crazy but it's true.
So I copied a Normal.dot template from another location and the users worked
fine. Now, please note I am NOT working in a vanilla Word environment. We
are running on a Thin Client Server in a Citrix environment with several home
made macros to produce certain things in Word. Any help anyone could be
would be great!

Thanks!

See response to duplicate post.

"Liela" wrote in message
...
Ok I have a weird one here. I have had several users open word documents
and
while they are working in them, they freeze and have to restart. Upon
further investigation I found that in each case there was a small square
in
the users document and that same square appears even when the user opens a
new document. So when I attempted to replace the users normal template,
the
user did not have a normal template. I know it sounds crazy but it's
true.
So I copied a Normal.dot template from another location and the users
worked
fine. Now, please note I am NOT working in a vanilla Word environment.
We
are running on a Thin Client Server in a Citrix environment with several
home
made macros to produce certain things in Word. Any help anyone could be
would be great!

Thanks!