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#1
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Can't open documents from inside Word or Excel
When trying to open an existing/saved document from inside Word or Excel,
when the "open" box comes up and you click on anything, the open box becomes "not responding" The documents open up correctly by going to them directly and opening them from the site, but the open box does not work. I have downloaded all the updates, I have removed and reloaded Office XP 2002, have tried the word document troubleshooter. Am I missing something? Why can't I access documents from inside these programs? |
#2
Posted to microsoft.public.word.docmanagement
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Can't open documents from inside Word or Excel
See: http://support.microsoft.com/?kbid=918165
I've read that a fixed update should be available in the next few days. "Wordup, No Worddown" wrote: When trying to open an existing/saved document from inside Word or Excel, when the "open" box comes up and you click on anything, the open box becomes "not responding" The documents open up correctly by going to them directly and opening them from the site, but the open box does not work. I have downloaded all the updates, I have removed and reloaded Office XP 2002, have tried the word document troubleshooter. Am I missing something? Why can't I access documents from inside these programs? |
#3
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Can't open documents from inside Word or Excel
I have the same problem as you. I also cannot use the Save As function. I
simply get the egg timer and then it says not responding. Have you received the answer to the question yet -- Teresa "Wordup, No Worddown" wrote: When trying to open an existing/saved document from inside Word or Excel, when the "open" box comes up and you click on anything, the open box becomes "not responding" The documents open up correctly by going to them directly and opening them from the site, but the open box does not work. I have downloaded all the updates, I have removed and reloaded Office XP 2002, have tried the word document troubleshooter. Am I missing something? Why can't I access documents from inside these programs? |
#4
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Can't open documents from inside Word or Excel
See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update MS06-015". If you aren't comfortable with editing the Windows registry yourself, then go to http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix". Download and run the script to automatically modify your registry as described in KB918165. You may need to temporarily disable your antivirus program in order to run the script. Teresa wrote: I have the same problem as you. I also cannot use the Save As function. I simply get the egg timer and then it says not responding. Have you received the answer to the question yet |
#5
Posted to microsoft.public.word.docmanagement
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Can't open documents from inside Word or Excel
See: You may experience problems in Windows Explorer or in the Windows shell
after you install security update MS06-015 http://support.microsoft.com/?kbid=918165 If you aren't comfortable with editing the Windows registry yourself, then go to http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix". Download and run the script to automatically modify your registry as described in KB918165. You may need to temporarily disable your antivirus program in order to run the script. A revised version of the update is supposed to be released on Tuesday, April 25, to fix these problems. -- Charles Kenyon Word New User FAQ & Web Directory: http://addbalance.com/word Intermediate User's Guide to Microsoft Word (supplemented version of Microsoft's Legal Users' Guide) http://addbalance.com/usersguide See also the MVP FAQ: http://word.mvps.org/FAQs/ which is awesome! My criminal defense site: http://addbalance.com --------- --------- --------- --------- --------- --------- This message is posted to a newsgroup. Please post replies and questions to the newsgroup so that others can learn from my ignorance and your wisdom. "Teresa" wrote in message ... I have the same problem as you. I also cannot use the Save As function. I simply get the egg timer and then it says not responding. Have you received the answer to the question yet -- Teresa "Wordup, No Worddown" wrote: When trying to open an existing/saved document from inside Word or Excel, when the "open" box comes up and you click on anything, the open box becomes "not responding" The documents open up correctly by going to them directly and opening them from the site, but the open box does not work. I have downloaded all the updates, I have removed and reloaded Office XP 2002, have tried the word document troubleshooter. Am I missing something? Why can't I access documents from inside these programs? |
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