[ketch]

We have two users who use various documents to do mail merges. When they
open multiple documents to spped up their work and try to click on "mail
merge receipients" to change the name to the person who the documents
pertains to they get "operation could not be completed because of dialog or
database engine failure error message. When they open the documets
indiviually then seem to open without error? These are documets that they've
been using for at least a year without any issue. The database is stored
locally on their machines and the actual documents are stored on the server.
When they complete the document they print it but don't save the documents
with the updated information so the document doesn't change. They use word
2002 sp3 running on XP sp2.
I've tried to update the MDAC but when I try to run version 2.8 (most
current) it says it isn't comatible with my operating system and that windows
has it already and all I can do is cancel out. I also tried to register Jet
4.0 OLE DB provider which was successful but didn't seem to help.
I'm quite puzzled why I can't open multiple documents anymore when I use to
be able to but can open them one at a time. Any help would be greatly
appriciated.
Thanks

Andrew